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    Asurion Tech Repair & Solutions

    3.5 (15 reviews)
    Open 10:00 am - 7:00 pm

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    Bad business practices, poor quality, AND overcharges. DO NOT do business with Asurion (UBreakitifixit) in CERRITOS. If you are looking for tech repairs, even from Asurion - go somewhere else besides the CERRITOS location. Asurion has franchise locations, so each customer service experience and location may be different, depending on the owner. First, I have had two good experiences from Asurion - at the Downey and Fullerton locations. In CERRITOS, I was told the price would be $29.99. Unfortunately, I didn't notice on the work order receipt the price was $79.99. When I came to get my phone, I disputed the work order quote, Mobin (from Asurion), said I would have to pay the $79.99 but he would accept $70.00. Less than a day after picking up my phone, the screen protector started bubbling through the phone. I returned to the location, and a different tech said Mobin wasn't available for a week, and he wasn't sure if they would replace the protector at no cost. I went to Asurion in Fullerton, I explained my experience in CERRITOS, and showed them the receipt, they immediately saw I was overcharged. The service should have been $29.99. I have contacted Asuion corporate to file a complaint and request for refund. Asurion-CERRITOS CANNOT be trusted to be fair, ethical, and to provide quality service.

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    11 months ago

    Had my phone clean, my charger port was not working well they help me great service and friendly staff

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    11 months ago

    I brought in my phone for service and they helped me Amazing service very helpful and honest thank you so much

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    3 years ago

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    1 year ago

    Walked in and walked out ! So fast! I was in such a pinch because I don't live here and they got me taken care of immediately!

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    3 years ago

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    3 years ago

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    3 years ago

    Hangs up every call. Pretty much useless to call them. Tried at least three times. After xfer to operator is immediate hang up

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    2 years ago

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    4 years ago

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    2 years ago

    from professionalism to knowledge all in all billy is the man! fixed my phone ASAP, again thank you billy!

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    3 years ago

    Good service and good pricing for repairs. I had my MacBook Pro battery replaced without issue.

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    3 years ago

    First time in need of this kind of service, they replaced the battery on my phone and it works like brand new

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    3 years ago

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    3 years ago

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    2 years ago

    great costumer service! i got my phone back in a efficient manner. overall great experience!

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    Cracked MyPhone Cell Phone and Computer Repair - Located on South/Bellflower in Lakewood CA.

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    Review for Cracked My Phone - Lakewood Employee: Edgar…read more After a long and frustrating day calling multiple repair shops and even stopping by the Samsung store in Cerritos, I finally found Cracked My Phone, and Edgar was the reason I felt relieved enough to stop searching. My daughter's Galaxy S22 Ultra screen cracked inside her backpack, and she needed a replacement ASAP. Other places either tried to upsell us, couldn't give a straight answer about pricing or availability, or became pushy the moment we asked about the difference between original and aftermarket screens. One store even called me four times after I politely said I would look elsewhere. Edgar was the complete opposite. He answered every question with patience, honesty, and zero pressure. He didn't rush me, didn't try to upsell, and didn't call repeatedly after giving me a quote. He simply provided clear information and genuine customer service, something that's rare these days. Because of his professionalism, I'll be dropping off my daughter's phone tomorrow and taking my business here. A little patience and honesty truly go a long way, and Edgar showed both. Highly recommend.

    A true life saver!! Edgar is such a kind, helpful and all around wonderful man I have ever met!…read more I desperately needed a new battery for my phone. I called and spoke to him at the store. He let me know he would have to order it and got it the next day. I went and he put it in and charged it while I waited. Being disabled, he was so kind and helpful to me. If you EVER need help with your phone or PC, please call Edgar! I promise you will not be disappointed!!! This will now be my go-to store! The store is on the north east corner of South St. and Bellflower Blvd. South of In&Out. He has great hours and is open on Saturday. PLEASE call or go see Edgar at Cracked My Phone!!!!

    Alpha Electronics - Technics SA-301

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    Ken was awesome! Had to bring my record player here because I accidentally pulled too hard on one…read moreof the inner cables on the tone arm while replacing my cartridge and the pin broke. Figured I just needed to get it soldered. Came here during lunch, and at first, I thought it was closed because they didn't have lights on. But there's a sign on the door that states to call ahead and to wear a mask. Ken quickly picked up my call, heard my issue, and told him I'm outside. Ken was quick to acknowledge my request, and he let me in. There's a $25 diagnostic fee deposit, which goes toward the repair. Which, in my case, means soldering the cable back to the pin connector. Paid with a CC, and he asked for my contact and told me he would call me when it's ready. The next day, he called to tell me it's ready. And violaaaa, my record player works again! Awesome work and awesome hospitality, Ken. I'll see you again next time I break my record player.

    Can cleaned gave me an estimate it was reasonable it was honest he repaired my receiver the Kenwood…read more5040 receiver so helpful the quality of his work was just great my receiver sounds crystal clear you gave me a couple of suggestions to do with my wires and it it's really great I love it I'd have to say five stars for Kim and this is the one in Norwalk on Alondra .it was a pleasure having it serviced by Alpha Electronics. All my future needs and servicing I'm going to return to him thank you Ken Lam .

    The FIX - Lakewood Center

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    (65 reviews)

    My husband's sx max's speaker was dying a slow death and we didn't know why. It was so low he could…read morebarely hear anything & no one wants to live their life on speaker mode forever. We were at the mall and ran into this place and we decided to see if they could help us. My husband explained the problem and the guy assured us it was just dirty speakers and for $30 & 30 min he could fix it. I'll admit, we were skeptical. But we didn't want to go to the apple store for 500 years so we did the husband and wife shrug move and handed over the phone. 30 min later it was ready and FIXED!!! The guy was extremely nice and even sold me a cute wristlet! My husband was thrilled he didnt have to pay $1000 and go thru the hassle of getting a new phone. Bottom line - dont doubt!! This place will fix it for you and you wont be sorry! You'll definitely save money and time.

    SCAM BUSINESS!!! I am beyond angry with this place! I was initially SUPER happy with Mohammad and…read morehis service, but now I think I was scammed! I went in for a cracked (very badly) back glass. It had shattered over a year and a half ago and I just left it, until the distorted photos finally drove me crazy. (the crack had gotten to one of the lenses). The phone worked fine, and I just kept a case on it. Mohammad was very quick and friendly, and my phone was fixed for about $160 and I went on my way. About a week later, my phone started acting funny (like it was possessed)... and then went black. I took it back in, thinking maybe something had been altered/accidentally knocked loose when my back screen was repaired, but was told that NO, it was a different issue. He replaced the front screen b/c my LCD had gone out and it was an electrical problem...and I was told that it was a very high quality replacement, and that my phone should be as good as new! ($300 ish this time). Two days later, before I had gotten around to getting another screen protector, my front screen cracked when I GENTLY TOSSED it into my gym back. No big drop, no hit with a hard object! In over 25 years of having a cell phone, I have NEVER CRACKED a screen! And before just dropping $450 on fixing it, I had never before been gentle on a phone. I have dropped, thrown, etc my phone and they are tough! So, I grit my teeth and have been living with a slightly cracked screen, which should not have cracked with what I did to it! Since the repair(s) my phone was also laggy, calls on WIFI were dropped, and internet worked about 60% of the time. Something was definitely wrong. THEN, this morning... out of nowhere, my phone dies again. Screen went black, and it still vibrates, so it is charged... but nothing happens. There is just no way that this is all coincidence. DO NOT USE THIS BUSINESS. I will be checking into taking legal action at this point. ADDITION: took phone to another reputable repair place and they laughed at the screen that was put on and were adament that it was a CHEAP replacement, that was absolutely the WRONG screen for my iphone, and that iFIX would have absolutely known they were using a faulty part.

    Asurion Tech Repair & Solutions - electronicsrepair - Updated June 2026

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