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    Asurion Tech Repair & Solutions

    3.5 (15 reviews)
    Open 10:00 am - 7:00 pm

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    Bad business practices, poor quality, AND overcharges. DO NOT do business with Asurion (UBreakitifixit) in CERRITOS. If you are looking for tech repairs, even from Asurion - go somewhere else besides the CERRITOS location. Asurion has franchise locations, so each customer service experience and location may be different, depending on the owner. First, I have had two good experiences from Asurion - at the Downey and Fullerton locations. In CERRITOS, I was told the price would be $29.99. Unfortunately, I didn't notice on the work order receipt the price was $79.99. When I came to get my phone, I disputed the work order quote, Mobin (from Asurion), said I would have to pay the $79.99 but he would accept $70.00. Less than a day after picking up my phone, the screen protector started bubbling through the phone. I returned to the location, and a different tech said Mobin wasn't available for a week, and he wasn't sure if they would replace the protector at no cost. I went to Asurion in Fullerton, I explained my experience in CERRITOS, and showed them the receipt, they immediately saw I was overcharged. The service should have been $29.99. I have contacted Asuion corporate to file a complaint and request for refund. Asurion-CERRITOS CANNOT be trusted to be fair, ethical, and to provide quality service.

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    1 year ago

    Had my phone clean, my charger port was not working well they help me great service and friendly staff

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    1 year ago

    I brought in my phone for service and they helped me Amazing service very helpful and honest thank you so much

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    3 years ago

    Helpful 2
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    3 years ago

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    1 year ago

    Walked in and walked out ! So fast! I was in such a pinch because I don't live here and they got me taken care of immediately!

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    3 years ago

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    3 years ago

    Hangs up every call. Pretty much useless to call them. Tried at least three times. After xfer to operator is immediate hang up

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    2 years ago

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    4 years ago

    Helpful 2
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    2 years ago

    from professionalism to knowledge all in all billy is the man! fixed my phone ASAP, again thank you billy!

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    3 years ago

    Good service and good pricing for repairs. I had my MacBook Pro battery replaced without issue.

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    3 years ago

    First time in need of this kind of service, they replaced the battery on my phone and it works like brand new

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    3 years ago

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    3 years ago

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    2 years ago

    great costumer service! i got my phone back in a efficient manner. overall great experience!

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    My husband's sx max's speaker was dying a slow death and we didn't know why. It was so low he could…read morebarely hear anything & no one wants to live their life on speaker mode forever. We were at the mall and ran into this place and we decided to see if they could help us. My husband explained the problem and the guy assured us it was just dirty speakers and for $30 & 30 min he could fix it. I'll admit, we were skeptical. But we didn't want to go to the apple store for 500 years so we did the husband and wife shrug move and handed over the phone. 30 min later it was ready and FIXED!!! The guy was extremely nice and even sold me a cute wristlet! My husband was thrilled he didnt have to pay $1000 and go thru the hassle of getting a new phone. Bottom line - dont doubt!! This place will fix it for you and you wont be sorry! You'll definitely save money and time.

    SCAM BUSINESS!!! I am beyond angry with this place! I was initially SUPER happy with Mohammad and…read morehis service, but now I think I was scammed! I went in for a cracked (very badly) back glass. It had shattered over a year and a half ago and I just left it, until the distorted photos finally drove me crazy. (the crack had gotten to one of the lenses). The phone worked fine, and I just kept a case on it. Mohammad was very quick and friendly, and my phone was fixed for about $160 and I went on my way. About a week later, my phone started acting funny (like it was possessed)... and then went black. I took it back in, thinking maybe something had been altered/accidentally knocked loose when my back screen was repaired, but was told that NO, it was a different issue. He replaced the front screen b/c my LCD had gone out and it was an electrical problem...and I was told that it was a very high quality replacement, and that my phone should be as good as new! ($300 ish this time). Two days later, before I had gotten around to getting another screen protector, my front screen cracked when I GENTLY TOSSED it into my gym back. No big drop, no hit with a hard object! In over 25 years of having a cell phone, I have NEVER CRACKED a screen! And before just dropping $450 on fixing it, I had never before been gentle on a phone. I have dropped, thrown, etc my phone and they are tough! So, I grit my teeth and have been living with a slightly cracked screen, which should not have cracked with what I did to it! Since the repair(s) my phone was also laggy, calls on WIFI were dropped, and internet worked about 60% of the time. Something was definitely wrong. THEN, this morning... out of nowhere, my phone dies again. Screen went black, and it still vibrates, so it is charged... but nothing happens. There is just no way that this is all coincidence. DO NOT USE THIS BUSINESS. I will be checking into taking legal action at this point. ADDITION: took phone to another reputable repair place and they laughed at the screen that was put on and were adament that it was a CHEAP replacement, that was absolutely the WRONG screen for my iphone, and that iFIX would have absolutely known they were using a faulty part.

    Cheapest iPhone Repair

    Cheapest iPhone Repair

    (1.2k reviews)

    I am clumsy! Within a few months of getting my iPhone, I dropped it HARD from a high distance and…read morecracked the screen even though I had both a case and screen protector on it. Fast forward to a few years later and I again dropped it hard. This time, the entire back glass was cracked and I thought my phone was a goner. I contacted my provider and because of the damage, they said an upgrade would cost me $850+ all the fees/taxes. The agent actually suggested trying to get it fixed, which I was unaware was possible. I called CIR and they said since the camera lenses were intact, it would be $110. Jose worked on it for me. When I went to pick it up, he explained to me how he fixed it. I showed up with a new case and he put it on for me. Jose is professional, thorough, and is a nice young man. Everyone I have spoken and worked with at CIR provides knowledgeable and courteous service. Thank you for saving me not only hundreds of dollars, but also my data that sometimes doesn't get backed up and under gets lost when upgrading to a new phone. CIR is my go to electronics repair business - highly recommended!

    1 Star Extremely…read moredisappointing experience with CIR in Cerritos. I brought my phone in for a battery-related repair. The phone was fully functional when I dropped it off, and I was told there would be a delay because the replacement battery was coming from the East Coast. The repair was delayed for several days with little to no communication or meaningful updates. After receiving the battery, they disassembled my phone and later informed me that the phone was no longer functioning because there was now an issue with the board. I walked into this business with a working phone and left with what amounts to a paperweight. Even worse, I am now unable to retrieve any of the information or data from the phone. Regardless of what they believe caused the board issue, the fact remains that the phone was operational when I turned it over to them and completely nonfunctional after their repair attempt. The lack of communication, extended delays, and the condition in which my phone was returned are unacceptable. Based on my experience, I cannot recommend CIR Cerritos for phone repairs.

    Asurion Tech Repair & Solutions - electronicsrepair - Updated September 2026

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