My wife and I switched over from AT&T cellular to Spectrum online when we brought our new home But…read moredidn't immediately activate them as we were contemplating upgrading our phones. We went to the Farragut location on Kingston Pike and dealt with Cash and his partner Daniel. They were extremely professional and seemed to really care about at our satisfaction. The store was nice, and during our Sunday afternoon visit not very busy. My wife and I were very impressed with both of them and would highly recommend either of them to assist you with your Spectrum account.

My family moved to Tennessee three years ago. Spectrum is the service most used in our area. We…read morehave been very pleased with our internet and cell service. In the last month I have visited the Spectrum Farragut Kingston Pike office twice. On my first visited I returned an extended wi-fi box , I was very pleased with the prompt service I received. Yesterday I went back to the same office because my cell phone was not holding a charge. My phone is now holding a charge and working and overall working very well. On both visits I dealt with Cash. He was extremely professional and seemed to really care about at my satisfaction. I was very impressed with Cash and would highly recommend him to assist you with your Spectrum account.

TDS: Stay away, the worst customer service I have ever received, No One knows what to do and…read morecannot help, they will PUSH you to their Automated "Customer NO Service" solution that is so old and is so hard to use. STAY AWAY!

TDS scams for payment by confusion on bill. Then after hours on line for customer service?? They…read moreagree to credit your account next month Meanwhile you have to pay your Visa this month for their mistake or down billing service. Horrible...can't understand what they are telling me about a $587 bill that makes no sense but is already posted to my Visa while I wait on phone for their billing consult. Too bad they are a monopoly in Eastern Oregon. Another company would be welcome by hundreds

Xfinity does not deserve to be in business. Surprise billing amounts are outrageous. It is almost…read moreimpossible to speak with a live human. Their chat box is useless and annoying. Worst Internet company ever. I wish we had spectrum out here.

Missy needed to add channels to one of her rentals, so we drove to Knoxville to make changes face…read moreto face. We didn't wait long, and Todd Lambert took care of us. He saved us money AND added channels for the cabin! He also gave us paper copies to use in the cabin. Since we were in the store, and we were with such a reliable, pleasant representative, Missy asked about her other rentals. Again, he looked into each account and either kept each cabin as is since it had the best package, or changed the package to save her money. The store is clean and bright. Our representative was a ten in all categories, and Husband did not mind waiting for us in a comfortable chair, reading news stories on his phone.

Had it for less than 3 months. It dropped frequently, then went out completely. My security system…read moredepends on internet and they couldn't get anyone out for 3 DAYS! The horrible bot and phone tree were even worse than their customer no-service. Awful company, don't do it!

I was solicited by another Frontier punk at my home in Heiskell TN today…read more I actually thought we had set something up with the previous sales crew 2 months ago but never heard back from them, anyway I told him I was no longer interested and his response was to push his tablet at me and say "I'm no longer interested"! I then told him to get off of my property and his response was to challenge me to a fight off of my property! Crazy! So rude like so many but not all young people. If your considering Frontier think it over and do your research, I think I know why they have the ratings they do. P.S. good luck speaking with someone who isn't trying to sell you something. Phone numbers do not help you to speak with a supervisor or file a complaint. I don't do reviews very often but had to say beware.

My favorite UScellular Store! It's huge. Friendly associates. Always ensure you fully understand…read more.. No hidden fees!!

Really snide customer service. Slow! I regret using Xfinity every time I have to deal with them.read more

*XFINITY CUSTOMER SERVICE IS THE WORST I HAVE EVER…read moreEXPERIENCED! My 93 year old mother is lives alone and does not drive. She depends on Xfinity cable for news like weather alerts. Hours on the phone with Malaysia trying to set up a new cable box because her's died. Still no cable service. Can't send a Technician until Thursday. Horrible system of calling offshore and having them try (broken English) to read a screen of questions to you. Absolutely pathetic system of customer service. They are not trained to help answer questions, nor get your system working. They just read a screen and send your questions to someone else then try to translate it to you. Xfinity idiots turned off MY CABLE at my house instead of turning my mother's cable on at her house! **AVOID XFINITY **

This company has ZERO customer service. My internet and cable went out on a Monday and they could…read morenot send anyone to restore my service until Friday. They seemed to think that this delay was just fine. Needless to say I switched to another provider. After 40 days post cancellation I still have a credit balance with Xfinity. I called them. Even though I always paid my bill with real money, I am told my refund, if or when it gets here, will be in the form of a "gift card". These people are the most arrogant people I have ever dealt with. They do not know the meaning of Customer Service.

I do not know who In East Tennessee has Knology , but they SUCK!!!! Oh excuse me, they are now…read morecalled WOW! There is nothing WOW! about my service. The have horrible customer service! They have had to make 4 service calls to my house in as many months and have been extremely rude. My cable and phone service went out today. My cable came back on after 30 minutes, but my phone has been out for about 4.5 hours. These jokers say, to my mother , "I know you are upset, but I have had to work on it for that long too."EXCUSE ME ??? that is your job. Then, Herb, ends the call by saying to her, " Thank you for your somewhat cordiality." The state of customer service is lovely. Their service should be called WOW! We are assholes!!!!! or WOW! unemployment sucks!! Because that is exactly what is going to happens to their employees once they lose their customers

I've had WOW for about six months. Not too many issues until my cable box went out for an hour…read moreduring the last 5 minutes of a huge football game. It went out again the following day. They won't mail a new box, you have to either pick it up or wait who knows how long on a day for someone to drop if off. Very inconvenient. The on demand is also very limited. Still overpriced. Unfortunately they are the only provider in my area available so I'm stuck.