Knowledgeable, quick to respond and friendly. We have used several companies in the area for our…read morecomputer and entertainment setup needs and they come out on top.

Values mean allot to a consumer These men have values that…read morewe have seen thus far. I will change my score after the Geothermal test is up running and have more confidence than the 'other' guys with all the local commercials. They did not do us wrong. They did not have all the answers either They just did not comprehend what had happened either or why it was wrong or how. But something was awfully wrong & obviously. The owner and co owner came out and looked at our geothermal and worked on it and $3700.00 later its still NOT working properly. We have call TRANE consumer services filed a claim against the competitor whom did the damages. Pleasant Air came in sis something to the control panels and such Said they would be back a month and two weeks ago and nothing we still have five res lights on the unit We have NO Confidence about the unit running properly anymore period. The back up heat strips have been removed now. And we are out up to $5000.00 plus in cash Since February 2026 The so called pretend Geothermal Expert came into our home and destroyed it and still is NOT running properly holding the temperature like we had it before February 2026. It would run 73 or 76 on the money on our old thermostat-950 with NO Fluctuations at ALL even if it was 111 degrees outside vs 43 degrees outside. Now our temperatures inside goes all over the place and we never stay at a steady temperature in our living room not ever! This is NOT how a inside encapsulated Geothermal hvac heating system loop system is designed for. I can only give two stars because our geothermal system ran waaaaaay more efficiently than this is now. And we have the energy bills to prove it before now !

we have been a customer of pleasant air for about 25 years most of the time they have went above…read moreand beyond too meet our needs. Recently our air went out on three very hot days they got it running once but later found we needed a new motor. I was dealing with a sinus infection and walking pneumonia so having no air conditioning was horrible but Adam and Jackie went above and beyond too get a motor and install it and to any others who helped with this we would like to say THANK YOU!! Richard and Lynn B.

Fulford To The Rescue!…read more Some friends have been staying at our beach cottage since June 29 without a functioning downstairs air conditioning unit. The company that Installed both units four years ago came on June 19, gave their diagnosis, drafted the funds from our credit cards, and did nothing. We're now seeking a return of the funds paid to the other F- rated company. Today after calling Fulford, they are going to order a new motor for the compressor fan, install an external fan that will allow the unit to function until the motor arrives, and they will fix it! Our friends have endured the heat, but until their scheduled July 9 departure - they will be cool and comfortabl. Thank you Fulford!

We had damper issues with our unit, and I already had a new damper on hand. The technician came…read moreout, confirmed he also believed the damper was the problem, and said he could replace it. After installing it, he came downstairs to tell me everything was working and that he just needed to adjust some wires. About ten minutes later, I could tell something wasn't right. Sure enough, he came back down and said, "Well, the damper blew when I adjusted the wires." He stumbled through an explanation and then said that he and his manager now believed the issue was actually the zone board, and that he would need to get a quote for that. Then he added, "By the way, can I take this damper with me?"--the same damper I paid for--because they "haven't really dealt with these types of systems before" and needed to do some research. Later that day, I received an invoice for $240: * $125 service fee * $90 labor fee This was for a visit where the technician damaged the part I purchased, fixed nothing, and took my damper with him. The next day, I received a quote for the supposed new issue--$680: * $45 return service fee * $383 for a zone board * $210 for another damper So not only were they planning to charge me to come back out to fix something they clearly didn't understand, they were also charging me for a new damper to replace the one they destroyed. I called and spoke with the manager to express my dissatisfaction and requested a refund for the $90 labor charge, considering the technician accomplished nothing and actually made the problem worse. The manager refused. Here's the kicker: I had Odyssey come out afterward. They tested everything thoroughly and confirmed the zone board is completely fine. They replaced the damper, and the system is now working perfectly. They charged me $300 total for the part, service fee, and labor. Fulford Heating and Air was an absolutely terrible experience. They clearly only care about the dollar rather than quality service and their customers. I would never recommend them to anyone.

I contacted GSE Electrical to install an electrical box and front porch fan on my home. I had…read morepreviously had another electrical service to quote this job and the quote included installing exposed conduit on my porch. Ricky and his crew were prompt, professional, and courteous. They came up with a plan for installation without using any exposed conduit. They finished the job quickly and we were very satisfied with the work. I have even used them at my father's house for an outside outlet that needed replacement due to a bad wire. I would not hesitate to use them for further projects.

Witnessed a truck with this company's logo on it have a road rage incident with another vehicle…read morearound 17th street in Wilmington, NC. The GSE vehicle was far exceeding the posted speed limit of 35 mph. The GSE vehicle driver appeared to not appreciate that the other vehicle executed a legal and safe turn into the lane which he was not currently in and went to confront the individual. The person driving attempted to get out of his vehicle to confront the other driver but failed to put the truck in park and the truck started to roll away on the individual. I wouldn't want to do business with someone that appears reckless, violent, and incapable of understanding how basic equipment (a vehicle) works.

Outstanding company! Being able to take care of my heating/air, plumbing AND electrical needs is a…read morehuge plus for me. Two huge thumbs up!!

After being referred to this company I have had nothing but trouble. The attitude from scheduling a…read moreservice call to demanding money before the work is complete. My unit did not function properly after the work was complete. They do not return calls or emails. After repeated calls the supervisor said they just don't have time and is refusing to repair the unit in which we paid $700 for repair work. After inquiring with the company that recommended TA Woods, I found TA Woods has done the same thing to other individuals (lying about warranty, not returning to complete work, etc.). They are no longer recommending TA Woods.

Highest praise for Downtown Electric!!! Great quality, excellent customer service and good value!…read more In September of 2023, I contacted several electricians to get a quote for a variety of electrical work that I needed done (new dedicated 20-amp circuit, EV charger, generator interlock, transfer switch, etc.). Downtown Electric was the first company available to come out to provide a free quote on price. Their estimate turned out to be less than most of the other electricians who bid on the job. Downtown Electric was also available to start the job in one week. I'm comparing this to another firm that said the wait to actually get the work done might up to one month!!! Casey Wolf (the owner) personally completed the work and he did a great job. Everything went smoothly and the quality of work and his professionalism exceeded my expectations! I recommend them highly.

Casey was prompt, courteous, and knowledgeable. He installed a level 2 EV charging station and…read morestubbed out the electric for and automatic gate opener. Top notch work! We're very happy!

Our heat pump condenser went out Thursday and Brinson& son"s responded that day. Our 18 year old…read moreunit was replaced by Friday afternoon and the techs were efficient , knowledgeable and professional. The new unit is quiet, energy saving and warranted. I recommend this company highly.

I've been through a whole house remodel in Wilmington and just had issues with the thermostat for…read morethe existing HVAC system. I replaced it myself but only hot air came out of the ducts. Brinson & Sons had someone here in about an hour after my call and straightened out the initial programming of the thermostat and did a tune up in less than an hour. The price was very fair, and the service was exceptional. A+++++ across the board. Thank you! This was my best experience with a home related service provider since moving here.