Charter Communications

Their service sucks well overpriced for the quality of service you get support stinks they try to…read morehold you to extra years on the contract that you never signed and then threaten to take you to court when they don't have a leg to stand on don't fall for their tricks

Charter Communications

1.0

Charter Communications has a monopoly in this area to provide cable services, so you're basically…read morestuck with them unless you want to go with a satellite provider. Their "slogan" is that they are "Reliable." NOT! We have had three different cable companies in the three different towns we've lived in over the past 15 years (Maryland and North Carolina), and Charter is BY FAR THE WORST of all three cable companies. The only way to get any satisfaction on invoice problems, service problems, reception problems, etc., is to make a big stink with the Better Business Bureau and the NC Attorney General's Consumer Protection office; then watch them run! Seriously, who wants to have to do this? I didn't, but it was the only way to get my problem worked out. Once I complained to both of these organizations, I got resolution within a few days. In fact, I had three different customer service representatives in the "escalation department" helping at the same time. Funny, though, because none of them knew that someone else was helping me. So much for "communications" problems... even within their own company. Anyway, you have to do what you have to do and, if you're having problems with them, this is the quickest way to get their attention! Cable, or any other monopolies should be outlawed, but the cable companies have us by the balls in Wilmington, North Carolina, people! Next stop, the legislators who grant franchises and make the laws.

CenturyLink

1.0

Unless you plan on doubling your bill for worthless TV and slow internet, do not use Direct TV and…read moreCenturyLink. It looks great and all the discounts make sense, but after 12 months both companies practically double your bill. For example, I started off paying about $55 for Direct TV and $35 for CenturyLink internet. Not bad for the package and it made sense since Suddenlink charged the same price for less channels and slower internet. At the 12-month anniversary my cable jumped to $105 and internet to $70 - and no, this was the basic package for internet and the select package for cable. Even after talking with the loyalty program, I still pay $87 for the entertainment package - which is crap. No chance I'm wasting money on the internet service which is also crap. My recommendation - stay with Suddenlink or Time Warner. If you choose Direct TV and CenturyLink, read the fine print (contract for 2 years, discounts only for 1 year).

From the owner: Bundle services for your home and business with CenturyLink. Shop for Internet, data, networking,…read moreTV and more. Check out our website for latest special offers!

Spectrum

1.8

(15 reviews)

Waited for hr, then skipped , then told I was next. I was not. The customer service for spectrum…read morehas gotten even worse. It might be cheaper but you will pay with your time.

I discontinued my on April 8 and return the equipment on that same day. Today I received notice…read morefrom American Express that I had been charged $100 so I called. I was told since the billing cycle started on April 6 and I didn't return the equipment until April 8. I would the $100 charge. I think that that should have been prorated regardless since been a customer for 7 1/2 years and the bill every month on time. Their response was that company policy that the billing cycle is for one month no exceptions.

Spectrum

1.1

(34 reviews)

My experience with TWC in North Myrtle Beach has been consistently positive…read more Having been a customer of this company for several years, I've had few problems in the first place, with my service offering great performance and a near-100% uptime (for internet, at least; I've never used the TV side of the service). However, on the rare occasion that I've required assistance, TWC and their folks have always been fast, capable, and friendly, from the front-desk receptionist when paying my bill, to the repair man when they once had to roll a truck to my place. After reading the other, negative reviews here, I'll say that, perhaps, I'm just lucky in my dealings with TWC; but, for what it's worth, I have only good things to say about it. All in all, I am grateful for this business and those who run it. Much thanks :)

I signed up for and agreed to a specific Spectrum plan for new service in Conway South Carolina…read more After installation, I received a bill charging $40 more per month than the package we contracted for. When I contacted Spectrum, I explained they had installed a different package than the one we signed up for. They assured me they would correct it and adjust the billing to match the agreed plan. Today, when I went to pay the bill, the error had not been fixed. I contacted them again, and this time they refused to make the adjustment, claiming they "don't prorate bills." This was never about proration--they simply installed and billed for a package we never agreed to. Spectrum is engaging in deceptive billing practices. It's disappointing that they treat customers this way, especially new ones. A reputable company would have corrected its own mistake, had a supervisor reach out, and offered credits or additional service for the inconvenience. Instead, Spectrum is essentially holding customers hostage for extra fees caused by their error. This is egregious. Horrible customer service and fraudulent billing practices. I would not recommend Spectrum to anyone.

Verizon

2.3

(18 reviews)

•$$

Don't waist your time with phone or account issues here. They'll just tell you call costumer…read moreservice.... They provide no help and won't help you call with their direct number to Verizon's costumer support. Don't waist you time nor gas...

I needed help with a recent purchase from a Verizon store, which got the names wrong on the account…read moreand did not delete a watch account. The folks at the College Road (near Sam's Club) were arrogant, snooty, and disrespectful, and referred me to customer service. The store was empty and the employees were gathered in a group playing on their phones. Unless you need a new phone, and have money to spend with them they don't want to see you. About a year ago, my 92 year old father wanted a new phone, and he was not capable of traveling, so I went to this store with his power of attorney, his driver's license, and his account information. They would not give me a phone for him, and insisted I bring him to the store. They made up some BS policy. If you want to deal with arrogant, empty headed children, whom just want to hang out and get paid, go visit that store. When you buy something from them, no matter what they tell you other than handing you the phone - they will not do it and will lie to your face. I plan on taking my 9 phone account to T-Mobile as soon as I can!

A-1 Coastal Lock & Key

4.5

(47 reviews)

This is our third time using A-1 and each time has been a great experience! Everyone has been…read moreprofessional, helpful, and offered extra tips for safety and maintenance. Very happy with the service!

Awesome experience with Eric. He has the knowledge and tech needed for today's keys and locks…read more HIGHLY RECOMMENDED.

Marine Mechanix

4.7

(18 reviews)

We have been going to Marine Mechanix for several years now. The owner is extremely knowledgeable…read moreand has always been super helpful. We were told by 3 other boat places that we would need to replace our engine due to water in the gas getting in it. Mark said he would give it a try and he got it to run beautifully!! And the cost was WAY less than replacing the engine. We cannot say enough good things about him. He is always fair and is never just trying to make a buck or sell you something you don't need. That is very hard to find these days in a business!

he was so very professional and offered great advice! the trim wasn't working on my boat and he…read morepointed it out very quickly and located the right part! I would take anything to him no hesitation

Cape Fear Flooring

4.3

(40 reviews)

Cape fear flooring was able to work with us and communicated promptly. The work is an excellent…read morevalue for the cost. Cape fear flooring exceeded our expectations.

Cape Fear Flooring has been my go-to hardwood refinishing expert for a number of years. Ben and his…read moreteam have done everything from resurfacing and refinishing my hardwood floors, as well as floor repair and patch work. Keeping my 25+ year old floors looking brand new, doing buffing and a maintenance coat, periodically, has kept my hardwood floors pristine and will do so for years to come. Most recently he completed a project to sand and refinish my stair treads and handrail for a staircase remodel, and I couldn't be more happy with the way things turned out! I have Cape Fear Flooring on speed-dial and am looking forward to using them to do future hardwood refinishing work at my home!

All About Moving

4.8

(26 reviews)

Timely. Efficient. Courteous. Perfect. Highly recommend. 85…read morecharacters required for a review is too much.

Michael and his team were great, super efficient and polite. They made sure everything was wrapped…read moreand protected as much as possible, and they got everything to our new house in one piece! They were able to move our entire two bedroom apartment into a townhouse in only 3 1/2 hours! Would definitely use them again and recommend them to anybody looking to move whether it's a short distance or longer .

Port City Remove and Improve

(22 reviews)

I designed our fence and the guys worked with me to build exactly what we wanted. Because mine is…read morevery customized, it required a lot of input from me & a few stumbles at first. They listened, made good suggestions and asked questions when needed. Jose, Tomas and Justin were on time, knowledgable and helpful. The price was fair & compared well with other companies.

Used them for junk removal from our new house (mattresses, box springs, and broken bunk bed left by…read morethe previous owner, too large to move with our vehicles). Reached out last night and Justin was here this morning. Great value and super nice. Would use again in a heartbeat.

Coastal Elite Cleaning

(7 reviews)

Very good responsible friendly did a great job cleaning my place enjoyed there helpful team of…read morecleaners

From the start of the hiring process through the first cleaning...Tasha was amazing! Everything…read moregets a 5-star rating...communications - expectations - results - value for the price! Truthfully...I thought that I was walking into a new home once they finished the deep clean today. They went above and beyond and I look forward to our regular maintenance cleanings. I wish I had taken "before" pictures, but I never thought of that. A few pics below should give one the idea...especially love their "creativity"...

JB Lawn Sprinklers

3.4

(27 reviews)

They had to come when I wasnt home. No problem what they needed to do that was fine. When I got…read morehome the job done was not what I requested and damage had been done to my pump cover. When I contacted them, asking for someone to come to discuss, thet sent an email telling me they would not send anybody out or bear responsiblity for the damage! What kind of company has that attitude??

Caution- 200+ dollars for estimate!…read more My contractor recommended JB to do some updates to my backyard system. The day they came over I was under the impression they were going to complete the service after giving me an estimate but unfortunately they had not scheduled enough time. Instead they charged me $200 to give me an estimate noting it to be a "service call". See highlighted invoice with "consultation fee" over 200 dollars! No service was provided and the technician spent just 25 minutes evaluating my set up. I felt taken advantage of on my first meet as estimates should be "free". It took them a month to come back and do the update and I was texted a date for that service with out consideration of my availability that date. I felt a little stuck though because they already had $200 of mine. I really wish they inspected the rest of my system to ensure it was working properly like other companies offered. Don't take my review lightly. I'm trying to help consumers avoid the mistake I made.

David E Tepper, CPA

(3 reviews)

Mr. Tepper is an experienced tax professional with the correct formal education and certifications…read more Summary: 1. Accurate 2. Professional 3. Timely 4. Great listener Sincerely, Kenneth M Elliott

Never having set up an LLC along with not understanding the tax laws that go with a business was a…read moredaunting undertaking for us. We contacted David Tepper to walk us through the entire process. He not only patiently explained everything to us in laymen terms, he was also able to set up the LLC. Without David's assistance we never could have managed to accomplish this with such speed and accuracy.

Finally Clean

I can't say enough about Amanda's great work. She's very professional and pays attention to detail…read more I recommend Finally Clean for all your cleaning needs.

I wish I could give a higher rating than 5 stars!! I hit the jackpot when I chose Finally Clean to…read moreregularly clean my home at Holden Beach. I searched for a self-owned business that didn't hire out a team to do the cleaning. Amanda is truly the BEST. She uses high quality cleaning products and leaves every nook and cranny sparkling clean. My neat-freak husband is even thrilled!! She is very honest and trustworthy, too! Feel free to message me if you have any questions!

Saltwater Marine

I have a 24ft Keywest and I took it in for a warranty issue (Battery switch). I was very impressed…read morewith the service I received from everyone there. They were very friendly and courteous. While they had the boat, I had them install a Talon power pole. They did a great job with the installation and the technician even called me a couple of times to give me some advice on where the actual mount should go for the pole. I would definitely recommend this dealer to my friends and family. They have a full service department and they sale the fuel stabilizer for you boat fuel. I think I only paid bout 14 bucks for a 32 oz bottle.

Even two years after buying the boat Jody and Joel continue to do whatever it takes to keep me on…read morethe water! Great team!

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Harry W.

10 years ago

I had really great service through Charter. I had a 2 year contract for high speed Internet for $29.99/month. I consistently saw download speeds in excess of 15mbps - my service was never interrupted in the year I lived here. I'm moving halfway through my contract to an area Charter doesn't serve. The customer service agent I spoke to took care of making sure I wouldn't be charged for canceling early before I could even mention it. Disconnecting was simple - the entire process took less than 5 minutes and I received some of the best customer service I've had in ages. As a gamer, bittorrent user, and general geek I will miss Charter when I move. read more

Charter Communications - televisionserviceproviders - Updated August 2026

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