Jesus Christ, I swear these people don't know how to do their damn job. They promise us a discount…read morethey promise us and they lied to us and every single time we try to go there or call them. They're not answering. They're too busy or they're not open even though they are open, I will take legal actions if this is not taken care of immediately.

They have all new people. The people who worked previously were amazing, the people they have now…read moredidn't know I was there I waited 15 minutes to get help and left. I don't know how you stay in business.

Friendly and knowledgeable staff! So many services available from phones, watches, tablet plans and…read moreinternet. yo You can't beat the prices either! 5 lines on our family plan for only $200 and that's the best plan including Max and hotspot. I just came back from a vacation in Mexico and had great service and didn't have to worry about a crazy price hike on my bill!

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Branson store today.

adam was super helpful today.. we had to wait for the -hones to update and he was very pleasant to…read morechat with and answer all of my questions, great customer service. glad to see friendly faces and people these days... give him a raise

Kenny was amazing to deal with. We had a multi phone line family plan. We upgraded all our phones…read moreand got a great deal. Kenny explained the changes and charges to our plan. He was very courteous and professional!!

They price matched and fixed my Xbox hdmi port in less than 2 hours! Definitely will come back if…read moreot happens again. Forgot to mention lifetime warranty!

Went in for a smartphone repair. Excellent service, knowledgeable about computer and phone issues…read more Highly recommended!

On Monday, March 16, 2026, I went to Optimum in Branson Landing, because I had an issue with my…read morephone, after having installed some weather apps on my Android phone. I met with Austin and explained the issues I was having. He took my phone a d immediately knew what the problem was. He was able to fix the problem right away. He then showed me what I had done wrong and showed how to avoid the problem in the future. This is my third encounter with Austin. He has always been very helpful and pleasant, and takes the time to explain things. Thank Austin!!!!!​

tried ending services with them and they hung up after 30 minutes on the phone and them…read moretransferring me to 3 different representatives who all pretended they couldn't help me. paid my phone off to unlock it and the first representative said it would be unlocked after 24 hours. the second representative said it would take 48 hours. the third representative said 72 hours. it's been a week and they haven't unlocked my phone. I called back and they said they'd have to send it to the escalation department and it would unlock after 3-5 days. they literally refuse to end services. illegal practices.

Tougher technology's team seems awesome. Was willing to help me out with a personal project I've…read morebeen doing to get a CF19 into great condition

From the owner: Tougher Technology sells, supports, & services rugged laptops, mobile devices, tactical gear, &…read moremore. We specialize in Panasonic Toughbook & Dell Rugged Laptops. We offer parts repair and related accessories for most rugged laptops, tablets, and mobile devices.

Great place, great service! Had an emergency where my phone had gotten broken , I thought beyond…read morerepair it was in pieces. Was just thinking I needed to get my data switched from one phone to another if even possible.! Instead I left with my phone completely repaired! Phone Genie! Amazing ! I definitely recommend, fast service, friendly, and very fair pricing !

They want to charge way to much money. He told me $80 to download windows 11 on my gaming PC which…read moreonly takes like 15-20 min so I thought that was super steep, but whatever. I get there and he try's to charge me $160. I said you said $80? he goes I've never charged that for windows I don't know why I said that. I'm like idk either, but you sure did. Then he tells me that my cable management was terrible and they can redo it, but it'll probably take them at least 2 hours. I said go ahead I spent a lot of money on this pc I would like to take care of it. I show up to pick up my pc and he try's to charge me $250. I said holy crap, why? he said it took them almost 3 hours. I said, your guy told me it took him a little over an hour. I negotiated and paid $200 for windows and cable management, but they tried to lie twice about their pricing and what really happened. I get home and realize some of my components aren't working. Figured it out, he didn't even plug in the right cables to the motherboard. I was furious and wanted to call them for a refund, but just thought I'd leave a bad review. Don't go there, they are lazy people and don't give a crap how long it takes to get your product back to you. lazy and a bunch of liars. they also just open and close the store whenever they want so you never know if they are actually open. Honestly the whole thing was a joke. Go to PC Pros in Springfield, they are legit! They also actually know what they're talking about.

Great diagnostic service and communication while my iPods were being repaired…read more They told me how long it would take and were spot on.

One of the best people I've ever come to with a problem! He was amazing to work with and by the…read moretime I was out of there, my phone was working perfect again. An honest businessman with great service and good pricing.

Service was great. I didn't have to wait long and Jesus took care of all the problems I was having.read more