What a pleasant experience, twice!!! My Wife and I needed our new phones set up. A fantastic…read moreyoung man, named Ian, did everything. He was professional, knowledgeable and very friendly!!! we highly recommend the AT&T Store in Branson, MO!!!!!!

My aunt who is in her late 70's came into this Branson ATT location to have her phone checked, and…read morethe salesperson named Jordan said he wouldn't assist her because (he said) she wrote some horrible things about his family on facebook (which, if you know my aunt... is not true at all). My aunt was in tears over this accusation, and called us to tell us what happened. She said another person at the store eventually assisted her, but she felt embarrassed and hurt that he accused her of this in front of other customers. I am furious as well that this happened to her and am simply passing this along as she is too soft-hearted to say anything. This is not acceptable and this type of customer service is a liability for any company.

Good knowledgeable staff. If you haven't taken a look at TMOBILE, you need to take a look. Best…read morecoverage by far. Competition says towers are "getting repaired soon" but soon seems to never happen. With acquisitions of Sprint/Nextel and now US Cellular, TMOBILE clearly had the best coverage wherever you are!

These people very clearly don't know what they're doing and don't even give the same information as…read morethe T-mobile employees on the phone. The guy who helped us was cocky and rude as soon as we walked in and it was obvious he just wanted us out of there which worked because his service was worthless to us.

We dropped a laptop off over a month ago to have the screen and hinge repaired and never heard…read moreback. Tried to contact them and Google says they are permanently closed. Phone number is disconnected. We have never received our laptop or ever gotten a call back.

Quick and efficient but the hours listed are wrong so call to find out. My screen was busted in my…read moreiPhone 11 and it was fixed but it broke my Face ID and that can't be fixed. From what I've read, some thy aren't an authorized Apple dealer thy aren't using apple parts so that voids any warranties insurances etc. so I am unable to get into apps, passwords or anything because I need Face ID and I can't disable it because I need to use it to disable it. From what I've learned I need to buy a new phone and this phone is worthless now. I planned on getting a new phone next year because new updates do t work on the 11 anymore anyway but I wasn't ready to do it yet. Make sure you disable Face ID before having them work on your phone or you'll be screwed like me.

My mom wanted her phone to work. It's an older phone and she didn't use much of the storage so it…read morehad to be her battery. After pushing her to get more storage and a new phone, the cell company said they could send a battery but couldn't do the replacement because of COVID. It is really difficult to do all the steps and my mom's eyesight isn't great. That's when I found Kenny at Branson cell phone pit stop. He ordered the battery and replaced it for a standard price (I had asked around). My mom is so happy that she doesn't have the expense or frustration of getting used to a new phone.

On Monday, March 16, 2026, I went to Optimum in Branson Landing, because I had an issue with my…read morephone, after having installed some weather apps on my Android phone. I met with Austin and explained the issues I was having. He took my phone a d immediately knew what the problem was. He was able to fix the problem right away. He then showed me what I had done wrong and showed how to avoid the problem in the future. This is my third encounter with Austin. He has always been very helpful and pleasant, and takes the time to explain things. Thank Austin!!!!!​

Austin was very Good & Friendly. Knows what he's doing & helpful. For all the work he had to do to…read moreget us set up was great. I can always call him to help us. I would recommend him to anyone.

This guy was extremely nice considerate of our situation and did what he could to help us.read more

They price matched and fixed my Xbox hdmi port in less than 2 hours! Definitely will come back if…read moreot happens again. Forgot to mention lifetime warranty!

Friendly and knowledgeable staff! So many services available from phones, watches, tablet plans and…read moreinternet. yo You can't beat the prices either! 5 lines on our family plan for only $200 and that's the best plan including Max and hotspot. I just came back from a vacation in Mexico and had great service and didn't have to worry about a crazy price hike on my bill!

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Branson store today.