Have NEVER been disappointed with my experiences here, with purchases or repairs. CPR will always…read morebe my "go to" for help with smart phones. Affordable and courteous.

Rude @$$, guy behind counter, dirty blond hair, he wouldn't give name so don't know it, won't go…read moreback here due to horrible customer service. Have to give star rating so 1, otherwise would be no stars.

The parking lot was easy to get in and out of here. The wait was a bit long though as they only had…read moretwo employees working. Having said that however they were doing their best and handing the customers without looking overwhelmed. This is a franchise location and not a corporate store, so they didn't have quite the inventory they could have. I killed my iPhone 7 on a recent motorcycle ride so I needed a new one. The girl helping me (sorry I can't recall your name) was patient with me as she helped me get the right phone. The SE is the cheapest one they offer but she listened to my needs and didn't try to upsell me something I didn't want. She helped me transfer all my apps and settings over, and I left happy. It did take a while to do this, so don't expect to get in and out of here in a hot second to avoid any frustration.

Great customer service! I had some business to conduct and I was from out of state without a phone…read moredue to the business switching carriers. The man working made the transition very easy and painless today! I would highly recommend this store!

I decided to change wireless (and internet) provider. I went into the store and they were very nice…read more They set me up with both wireless and internet which includes a discount when you get both. Everything went well. I was almost a month into using their internet service when all of a sudden I no longer had internet. I called Verizon customer support and they said that my home location address didn't match what had been entered (by the store) or tied to the router/box that the store gave me. I live on the southwest corner of Springfield and the address that was tied to my router was on the northeast corner of Springfield. The customer service told me that internet was not available in my neighborhood. I went back to the store and they "acted" surprised. Then they tried to get me to sign up for the business internet at $20 more per month. I was so mad. I would have kept the other internet if they had just been honest with me. Now I had to find a different internet provider and I lost my bundle discount. This is pure fraud and something should be done about it.

Wow the store manager in this location is great! My phone case broke and he had it replaced and I…read morewas out the door in 5 minutes. Robert Sandwell was his name. Awesome guy!

I took my phone here to get the screen fixed. Two weeks later is completely stopped working, so I…read morehad to take it to get fixed again. Then two weeks after that my screen was only half working and the bottom speakers broke. They then told me that it wasn't their problem and it must be me. If it was your fault the first time, it's likely your fault the second time. I suggest people go somewhere else and pay more because with the cheap prices come cheap products. I will never recommend this place to anyone.

I was at Walmart and saw a Cellairis store hidden in the tech department. I walked back and asked…read morefor the cost of replacing my iPhone 8 Plus' broken screen. Casey, the employee, stated it will be $129 and I was set to get it replaced. After Casey looked at my phone, he told me the screen is NOT broken but instead it was the screen protector that had done its job. A $129 job ended up to be $10!! I am elated and now I have a a phone repair place where I can trust to not get rip off at.

Stopped at the store just as they were about to close and really needed some phone chargers. Kris…read morehelped us find something very nice and I bought 2 chargers and some ear phones for my wife. A definate professional and caring salesman! My wife LOVES the new earphones and thank you! This guy has a great knowledge of the technology he sells and knows what will work best for each person. I highly recommend talking to Kris if you ever stop in.

The person at UScellular who oked the picture in this ad, woman looking at her phone, has done a…read morerather poor job. The picture gives off a vibe of arrogance and snobbery in MHO.

My mom is a very long time customer of AT&T and was ready for a phone upgrade. AT&T is open 7 days…read morea week with late hours which is super convenient. The entryway is wide with electronic doors which is wonderful for customers in wheelchairs. Everyone we came in contact with was pleasant, knowledgeable and upbeat. My mom was shopping for the latest and greatest in iPhones needing plenty of storage space for her gazillion photos and videos and her rep answered all of her questions. He took time to explain and show her how to use her new phone features. There was no pressure for additional accessories she would not use. We had a top notch customer experience here. Thank you AT&T!

Started my attempt to upgrade my 10-year-old phone at the AT&T store closest to home, which was the…read morelast time I will enter that store. (See associated review for the store at W Battlefield and Lone Pine). I have short notice business trip in 2 weeks and need a phone that's up to date. Called the store around noon and confirmed they had they phone I wanted and, while they can't technically hold a phone, Dalton would set it aside since I said I would be there 15 minutes after I got off work at 6pm. Got to the store at 6:15pm and was met at the door with a smile by J.P. Let him know why I was there and it was smooth sailing from there. Dalton turns out to be a manager at the store, and he came over as J.P. was assisting me. The service was stellar. They double teamed the process, got the data from old phone transferred with zero issues and had me out the door from start to finish in an hour. The only Springfield store I will use from now on.

Thanks to Slayton St.Pierre for settling me up with my new phones and iPads he was a huge help and…read morewas fun too so if you are looking for a new plan or maybe an upgrade I'm sure that Slayton can help you out

From the owner: Big cities. Small towns. Everywhere in between. Get access to the largest, fastest 5G network, with…read moremore benefits, more options, and the local service you know and trust.