Great experience, fast customer service, and the staff was very helpful and professional. Best…read moreVerizon store in the area by far!

Tron was super helpful. thank you! was able to get my phone up and running in minutes.read more

We had excellent customer service with Troy. He treated us like old friends catching up. We were…read moreable to look over the products and find deals that works for our family needs. We were able to get the Black Friday deal which started on November 21st, that was a good value for us. Thank you for the great service. We will return.

It's ATT store so most people know what they need before going buy definitely a place I try to…read moreavoid . I get my phones from Apple and the warranty from Asurian sucks basically . Can't get same day, takes a lot of back and forth to get anything fixed and can't get asurian on the phone so the warranty they offer is of no value to me. People come and go here so hard to find someone with knowledge so I stay away. Just my thoughts . I don't recommend .

Helped us transition from att to t mobile seamlessly. Took care of transferring info from 4 devicesread more

Kesha is one of the best: if I was to rate her it would be 100%! Very professional, kind & has…read moregreat customer service. Thank you for giving your best!

I'm an extrovert. I love good customer service…read more Being asked NINE TIMES why I'm in the store, if I have questions, if I need any help, and TWICE by the AT&T guy to talk about my phone plan is not good service. STOP. MAKING YOUR EMPLOYEES. HARASS PEOPLE. I just want to browse. The odds of me buying anything go exponentially down with your people hovering aggressively everywhere. Because now I'm trying to look unapproachable instead of actually looking at products! I can't even tell you about prices or deals because I was SO CONSCIOUS of all the swarming employees. We were standing in a triangle, backs out, having an ACTIVE conversation, and someone interrupted. We said no thanks. THEY KEPT TALKING. then I was telling another family member that exact story -- once again in a circle -- and we were interrupted AGAIN! It was funny because of how ridiculous it was and how closely together the interruptions happened. We couldn't have been in the store more than 20 minutes. Had to leave because it was so frustrating I was afraid I was gonna start screaming, lol.

On Friday, November 14th, I ordered a TV online from Best Buy. When I arrived to pick it up, I…read morerealized the TV wouldn't fit in my truck, so the sales associate recommended scheduling a delivery. The earliest date available was Monday, the 17th. I also learned that Best Buy offers TV installation and mounting for an additional $179.99 -- which felt expensive, especially since I already have my own mount -- but I went ahead and paid for it. I was promised delivery and installation by Tuesday, November 18th, no later than 3 PM. After 3 PM, I received a call from a Geek Squad electrician informing me that he was out of the area, very behind schedule, and would not be able to complete the installation until later in the day or first thing the following morning. I had already taken off work and cancelled a scheduled appointment to be available for this install. Considering the money I paid and the time I lost, I am extremely disappointed. This was my first purchasing experience with Best Buy, and the service I paid for was not delivered. I attempted to call for support, but after being transferred multiple times, my call was dropped, and I never received a call back. No customer service, no resolution. Given that this service was costly and not fulfilled, I am requesting a discount on the delivery and installation fee or a full refund. This experience was very disappointing, and I will not be using Best Buy's delivery service again. Delivery Order #1125318213027 Reference Number: 57719092840201

I asked Marlin to transfer everything from old to new cell phone. It was my wife phone. So, at the…read moreend, she checked carefully the result. No questions so far. Thank you, Marline, good job! The office was clen, cool and NO waiting time for service! Andy Perlin.

I've been here a handful of times and everyone here has always been very helpful and friendly.read more

Asif did a great Job on my phone repair. Only took 20 minutes. Pricing was fair. Thank you Asif!!read more

Great place very fast and efficient clean place as the guy says it will be done in 20 minutes. It…read morewill be done in 20 minutes.

Amazing repair store！very nice staffs and very professional. We went two store before this one and…read moreboth of those place can't solve our problem. Luckily we got here!

5/6/2025 David and Ivan were great. My battery was replaced…read morein less than 20 minutes and I had a nice conversation with David. He has been there 15 years. He was extremely helpful and gave me a new case for my phone. He told me the Samsung A models were built to be discontinued in the future and it would be best if I were to get an S23,24 or 25 when/if I decide to get a new phone. He said the A models only last 2 years which is correct. He told me I could bring my old phone in and transfer the data from it to my current phone or if I wanted to wait until I got a new phone, they could transfer the data to it too. Said it would take about 30 min and cost maybe $65.00.Love my new case.

Wonderful! Met me at the nail salon so I could get my phone fixed while I got my nails done! Screen…read morelooks good as new! :) got my iPhone 17pro max fixed

Highly recommend - Ike was prompt and professional. I submitted a request and he was at my house a…read morefew hours later. Thank you!

Best customer service I've had in ANY business in a long time. 12/23 manager, guy, spent time on…read morephone with provider and helped me install new SIM card at courtesy discount, took my monthly payment, and explained whether or not an upgrade to my minutes would be feasible, would be a value. I asked for the info. The lady there too greeted me and seemed to offer other customers clear , cogent service when they brought their phones and questions in.

From the owner: Switch today & enjoy America's largest 5G network.read more

Good people. Not sure the past reviews but solid for me…read more Bought a screen protector for my phone. It was the wrong one. Came back the next day they didn't have the right one. They told me to come in two weeks. I was skeptical but whatever. I come back two weeks later. Guy remembers me and installs the right screen. Didn't look at the receipt just took care of it. Solid people.

Beware ! Don't fall into scam…read more This feedback is to save future customers into scam and lies. They overcharge you They use cheap quality of parts which did not last long. They promise for 6 months or 1 year warranty but you won't get this in return and when you go back , they don't honor their words. This shop is full of lies and mistrust which has no honor and dignity. Beware! Don't fall for this scam. I am sharing this feedback to help future customers avoid being misled. * They overcharge for their services. * They use low-quality parts that do not last. * They promise a 6-month or 1-year warranty, but when you return with an issue, they refuse to honor it. This shop operates with dishonesty and broken promises. There is no trust, accountability, or professionalism here. I went here for an iPhone 14 Pro Max screen replacement. Our original plan was to get the repair done at the Apple Store, but they needed a few days, and we needed the phone fixed urgently. While leaving the Mall of Georgia, we noticed this shop and decided to check with them. The person at the shop promised a high-quality replacement screen and a 6-month warranty (instead of the 3-month warranty from Apple). Based on this, we agreed to the repair and paid $250. Just 6 days later, the screen stopped working. When we went back for the warranty repair, they refused, claiming we didn't have the 6-month warranty in writing. It's true that we didn't get written proof, which we should have asked for--but the warranty was clearly promised to us verbally. After we insisted and explained why no one would pay $250 for a screen that failed in a week, they finally agreed to replace it. However, I had to make three separate trips to the store because they kept saying the replacement screen wasn't available. On the final visit, when they finally replaced the screen, they forced us to pay an additional $100, even though the issue was clearly under the promised warranty. Final words: Do not trust this shop or individuals like "Johnny" (which seems to be a fake name). They make promises they don't keep, use questionable parts, and push extra charges on customers. Save yourself the stress and avoid this place.