These guys are the best. Been here a few times, not ripping anybody off like places with the…read moreinitials GS...hmmm Very reputable, had a customer before me that they couldn't help and they were quick to tell him where to get his work done. My MacBook Pro needed a new screen, they didn't have it but could order it ( it was a little too much for me) I have extensive laptop repair experience and they told me how to do it and was real easy. Great guys

they made an appointment w/me, then did not show up and no one…read moreanswered when i made several calls following the appointment time. crickets since. dana m.

I recommend their service, not so much their prices. They are overpriced compared to AT & T and…read moreT-Mobile. The real reason I stay with them is because they work almost everywhere I go unlike some of the competitors. I just can't force myself to sacrifice service and call quality for lower prices.

I had accidentally purchased a Verizon phone on bestbuy.com. I came in to get it activated, and…read morethey actually activated it for the minimum amount of money (a $35 one time paygo plan) with no upselling, lying or hard selling. The service rep, Sarah, activated and set up the phone as part of the process. I have had such terrible experiences with multiple other carriers that I was thrilled that the rep at this store actually helped me out without trying to scam me. If we ever decide to switch carriers, we will definitely look at Verizon first.

I dropped my iphone 6 and completely destroyed the screen, luckily Blink Mobile fixed it within an…read morehour. They even helped me save me $20 monthly by selling me a cheaper plan for my phone.

This shop is the only cellphone shop on green street. I was hesitant at first because its owned by…read moreKoreans and i had bad experiences with korean cellphone stores in the past. But i finally came in one day to fix my phone. Not only were these guys super honest, they were very helpful with getting a new cheaper and better plan for my needs. Will recommend.

CJ is the most awesome patient man when dealing with my elderly mother that was locked out of her…read moreiphone, not knowing any of her passwords. CJ stayed beyond closing and went above and beyond helping her reset everything needed to use her phone again. I highly recommend CJ! Jana

I recently went in to get some Anti virus installed on my ThinkPad laptop. The man who helped me…read moreout was absolutely no help. He recommended his personal anti-virus software, in which he proceeded to plug a USB into my laptop. At first it was fine, all of my spam was gone. But within the next couple days I went to check on my Crypto account, where I had over $20,000 in Bitcoin and XRP. All of this was wiped out and my account was left with nothing. I am led to believe that the man that installed his personal "anti virus" had stolen my blockchain key and got into my crypto account where he took all of my earnings. This was for my grandpa's retirement and he has been depositing his social welfare checks in there for over 10 years. Now he is in Cancun, Mexico with no way of paying for a return flight back here to the States! Have you seen what they are doing in Guadalajara?!?!?! He recently met a woman there as well hoping to get her a green card and return to the States with the love of his life. Now he's screwed. All thanks to the man at Campus Mobile Solutions.

I just want to recognize 2 of your employees in the Champaign store…read more Nick for assisting me which he diligently tried to fix my issue and even gave me some tips. Bryan for assisting the truck driver at 6:55 pm, who stated that he drove 2.5 hours to get to the store. He stated that he had not had contact with his family for 2 days since his screen was shattered. He had an additional 3 hours of driving today. Bryan assisted him with making a claim and then clocked out at 7pm stating that he would stay off the clock to fix it. He told me that his father is a truck driver so he felt the pain.

Updated: owner has reached out (thank you). That means a lot. I will check in with them about the…read morebattery. ($$ battery replacement for phone and new battery drains very fast).

the staff at Simplified computers is so helpful....im not a " computer person", but no matter what…read morekind of question I have, they always explain things to me in a way I can understand. great staff.... great service.

This is my go to store for computers to buy and fix problems. Many years of good service.read more

These guys are the best! They are very experienced and can get you set up with anything you need…read more Despite what people think you CAN shop local and get competitive pricing with the box stores. You have personal contact with the business owners and their professional expertise. They can get you anything you want and are not limited to certain equipment or brand. I've worked with them for years and will continue.

I've been a customer since day one. You will not find a more knowledgeable, nor dedicated staff…read morethan this team! They will fix any problem - big or small. When you walk in, YOU are the most important person there - and they treat you that way. Doesn't matter if you're paying your phone bill, or buying a $20K home theater. No one touches my home theater other than Rick and Andy's staff! PS.. I'm not from San Francisco !

Had a battery replaced in my IPhone 6. They had the best price after I called around to 2 other…read moreplaces. The ones near campus are a bit more expensive cuz they can be. There was a small hiccup when they were doing the changeout but they let me know in a detailed manner what they had to do to fix it and they did it. Got a text message as soon as it was available to be picked up. They do their own work and can do it while you wait. The guys they have working there seem quite knowledgeable.

Broke my screen and called up A&K they had a screen and did so I went to get it changed. The guy…read moresaid it would take an hour and they had a cheaper screen option than the certified apple screen. I decided to get that one. I went to pick it up and he wouldn't let me see the phone before I paid in order to inspect the work. Upon payment as soon as I looked at the screen I noticed something was off. The refresh rate was way too slow and there was a noticeable lag when I swiped through my phone. There was also a substantial difference in the colors on my screen. I immediately brought it to his attention and he said "that's normal. It will still work just fine" and offered no solutions to my problems. The next day I noticed something else not quite right about the screen; it's absolutely draining my battery life on my phone. My 15 pro max used to last all day of constant use and still have battery left at the end of the day. Now if I look at a text or scroll less than 5 TikTok's it will eat 10% of my battery. As far as the speed of the repair, if you really need something fixed fast I guess I would recommend them for that. If you want a quality repair with quality parts, find someone else to do the work.

Absolutely the best place to take your computer in the Champaign-Urbana area. I'm a graduate…read morestudent at U of I and my backup laptop would not turn on (at a time I really needed it). I took it to Supportech and they called me soon after I dropped it off to let me know what was wrong with it and that they could get started on fixing it without me having to come back and authorize/pay for it. After I got my computer back, the next day an error message popped up on the screen (from me downloading Office 2010 on Windows XP machine) and I immediately took it back to them. They did not even charge me to see what was wrong with it. Overall, my computer was taken to them on a Thursday and I had it back by the next Tuesday or Wednesday Very very reasonable pricing. I did my research on other computer repair places in the area, and Supportech had the most reasonable pricing and better reviews that I had seen. I was even able to use a coupon, no questions asked. Overall excellent service and absolutely a business you can trust with your computer...will be coming back when my next computer problem arises.

Support Tech had my laptop from August 2013 until February 2015 to repair the screen. I made…read morenumerous attempts to retrieve my computer to no avail. When the owner finally returned my machine to me, he had wiped my entire hard drive and lost all of my coursework. Furthermore, the computer had been used by his family as evidenced by the Google accounts set up for the owner, Jermaine and his child Jermil and another person with his last name, aljahnaywarren@gmail.com. I am very disappointed with his service and disgusted that he would disregard my repeated attempts to get my computer back. Since I am a graduate student, the loss of my files will significantly impact my coursework . For a simple screen repair, Support Tech really blew it. This computer is so messed up now I can't even download Microsoft Word. Jermaine Warren does not keep his word. What started out as a simple broken screen now requires me to replace my computer.

I have been a loyal ATT customer for over 25 years. I am relating to an experience which began back…read morein April when I entered the Champaign Illinois South Neil Street location to upgrade both lines on my account. My phone had been rendered inoperable, and the other line on the account was eligible for upgrade. I walked out with a new phone that day. The other line, which belongs to my son, was upgrading to a phone not in stock, and we were told it would be mailed to him. Knowing my son, I specifically asked Brayden to confirm if the need for return was 30 days from receipt or 30 days from activation. Brayden specifically told both of us it was 30 days from activation. I commented my son was famous for not activating phones right when he got them, and he confirmed activation. My son returned the phone to the store on 4/3 (photo of receipt attached) within 30 days of activation. Nothing was mentioned about the phone's condition, and my son says the guy checked it to see if it turned on before giving him the receipt. Note the associate name on the bill is Ronald. My July and August bills were double the amount I expected, so in August, I went into the store and inquired as to why. Brayden said it was because things hadn't filtered out yet, everything looked good, and they hadn't applied all the credits and everything should migrate within the next billing cycle. It did not. I live 45 miles from this store. As I didn't want to make a third trip, I ended up chatting online with customer service who insisted the phone was never turned in, although I offered the receipt. This agent asked for the old device's IMEI number. I explained the device was turned in to the store and I did not have access to that anymore. The agent was insistent that I needed to provide the number. What he would NOT do is provide me with a way to share the receipt with him. I decided to call the store again. I asked for Brayden, but the associate (who failed to identify himself) was not willing to give me a time when Brayden would be in, nor would he leave a message. He did say, however, "I don't HAVE to help you if you don't want it." I waited a bit, and then tried chatting online again. The next agent confirmed the phone was received, however, this agent told me we were ineligible for the $800 credit, because the phone was not returned within 30 days of receipt. Remember me confirming that with the original agent? This agent did offer me a $400 credit, and said if I could prove the associate said activation, he would make good on the $800. On 11/25/25 I went back to the store. Brayden reiterated that it indeed was activation, and said he was reaching up his ladder and I should receive an email from his superiors in a few days. Two weeks passed, and I still had not received the email, so I tried chat again, asking if they could review the account notes, and they responded no notes as to the store visits are present. This time, Nelson was able to find where the phone was returned. But....NOW I'm told that the phone was received too late, was "damaged" and therefore not eligible and declined the $400 credit previously offered. He was confused about the note from the trade in department which started off "Screen turns on/screen does not turn on" or words to that effect, and suggested I try calling the trade in dept. I did and was simply told the phone was damaged and wouldn't turn on, which I find difficult to believe when the agent accepting in person verified the phone was operable upon acceptance. On 12/4/25 I tried to call the store again, hoping to talk to Brayden. He wasn't in. I asked when he would be back. The associate, who again failed to identify himself, said "I can't tell you that." He did finally say that Brayden opened the next day. I attempted to email PrimeComm, the company who manages this location. My first email did not illicit a response. I followed up with another on 12/12/25. On 12/17/25, a person identifying himself as Dagen Ellison, District Manager, finally responded with the following: "My name is Dagen, and I am the District Manager for Prime Communications, the authorized AT&T retailer on S. Neil Street in Champaign. I have received your feedback regarding the concerns you experienced at this location. I am currently reviewing the situation and will be looking into this matter further to ensure it is addressed appropriately. Please note that this process can take approximately 4-6 weeks to be fully reviewed and resolved. In the meantime, please feel free to reach out to me directly here if you have any additional details to share or if there is anything further I can assist with. Thank you for bringing this to my attention." On 1/12/26, I emailed him asking for an update. To date I have not received a response. The lessons I learned? Don't use an Authorized Retailer, as they do not communicate well with Corporate, and don't expect a response.

Criminals. AT&T stole $470.37 from my business checking account and I don't even have any…read moreassociation with AT&T (not a customer). I filed a claim with them about 2 months ago and they refuse to answer me. It amazes me that a large company like AT&T is content with just ignoring the fact that they stole money from an unsuspecting victim. Do they think I'm just going to forget about it and walk away?