I just want to recognize 2 of your employees in the Champaign store…read more Nick for assisting me which he diligently tried to fix my issue and even gave me some tips. Bryan for assisting the truck driver at 6:55 pm, who stated that he drove 2.5 hours to get to the store. He stated that he had not had contact with his family for 2 days since his screen was shattered. He had an additional 3 hours of driving today. Bryan assisted him with making a claim and then clocked out at 7pm stating that he would stay off the clock to fix it. He told me that his father is a truck driver so he felt the pain.

Updated: owner has reached out (thank you). That means a lot. I will check in with them about the…read morebattery. ($$ battery replacement for phone and new battery drains very fast).

Broke my screen and called up A&K they had a screen and did so I went to get it changed. The guy…read moresaid it would take an hour and they had a cheaper screen option than the certified apple screen. I decided to get that one. I went to pick it up and he wouldn't let me see the phone before I paid in order to inspect the work. Upon payment as soon as I looked at the screen I noticed something was off. The refresh rate was way too slow and there was a noticeable lag when I swiped through my phone. There was also a substantial difference in the colors on my screen. I immediately brought it to his attention and he said "that's normal. It will still work just fine" and offered no solutions to my problems. The next day I noticed something else not quite right about the screen; it's absolutely draining my battery life on my phone. My 15 pro max used to last all day of constant use and still have battery left at the end of the day. Now if I look at a text or scroll less than 5 TikTok's it will eat 10% of my battery. As far as the speed of the repair, if you really need something fixed fast I guess I would recommend them for that. If you want a quality repair with quality parts, find someone else to do the work.

They did a fantastic job getting my phone working properly again after some malicious applications…read morewere giving me trouble. Thanks!

Brought my grandson's PS5 to be repaired and Ben and Joel took great care of us! So glad we found…read moreFYXIT in Champaign! We were completely at ease with the entire process and am happy to know they are close enough for repairs since I have another grandson with a PS5.

These guys are the best. Been here a few times, not ripping anybody off like places with the…read moreinitials GS...hmmm Very reputable, had a customer before me that they couldn't help and they were quick to tell him where to get his work done. My MacBook Pro needed a new screen, they didn't have it but could order it ( it was a little too much for me) I have extensive laptop repair experience and they told me how to do it and was real easy. Great guys

CJ is the most awesome patient man when dealing with my elderly mother that was locked out of her…read moreiphone, not knowing any of her passwords. CJ stayed beyond closing and went above and beyond helping her reset everything needed to use her phone again. I highly recommend CJ! Jana

0 stars. Came in after my phone was cracked and had a repair. Denied it could've been his fault…read more Terrible customer service.

very pleased with my experience. KJ went out of his way to meet my needs, even to the point of…read moredelivering my fixed iPhone to my door when he wasn't sure he had the right contact info. I will definitely be using Tech Solutions when I have future tech repair needs.

I brought in my laptop and they were super helpful! They got me an appointment the same day I…read morecalled and promptly took a look at the laptop. I was impressed that they were able to tell me about some common issues with the specific model and give me an idea of what the cost of fixing different issues was. They were honest with me about whether the issues were worth fixing, too. I got my computer back clean and functional. Would recommend!

Steeple's Office Store at Prospect Avenue in Champaign, Illinois, is one of the worst business…read morecenters I've ever experienced. Their printing service is completely broken. You cannot print from your own device and are forced to use their single computer, which creates long lines. I paid six dollars and forty-two cents but was unable to print my document. If you try to send your document through their email system, you're often told you must return the next day to pick it up. It feels like they intentionally removed the photocopying machine just to force customers to spend more time and money on their computer. Many people, especially older customers, cannot remember their email passwords because they're saved on their phones or home computers. This setup makes the whole process unnecessarily difficult. The customer service was also very poor. One staff member stared me down and made me feel unwelcome the moment I walked in. This experience was frustrating, inefficient, and disrespectful. I came from Los Angeles and was truly shocked by the level of service at this location. I apologize for that! Let's focus solely on your positive library experience. Here's a direct take: I went to the library in Champaign to print documents, and I was blown away by the kindness of the staff. They helped me connect everything, and I ended up printing 5 pages for only 6 cents! It was affordable, easy, and a genuinely pleasant experience. Highly recommend the library for your printing needs

Great rep at the Amazon returns counter. She made my day. So helpful and a great personality!!read more

do not go to this raggedy ass scam of a service. i got my phone screen fixed on last thursday and…read morepaid $72 total including a screen protector. $65 for the screen. it is not even a full week later and my screen cracked again. i did drop it from the bathroom countertop but i do have a case on plus the screen protector. my screen shattered again and the screen protector is no where near damaged. it's just a piece of plastic on my screen that they charged me for! i called and asked if they would be able to fix it for a lower price because 6 days later is ridiculous! the guy tells me he's going to give me an employee discount cause there is no warranty and that it was a good deal. the discount would make it $52... IF I ORIGINALLY PAID 65 HOW THE HELL IS 52 A GOOD DEAL?I AM NOT GOING UP THERE TO BASICALLY REPAY THEM TO HAVE MY SCREEN POTENTIALLY CRACK AGAIN NEXT WEEK! DO NOT GO HERE! THEY ARE SCAMMERS!

Some screens are readily available, and if not, they can be acquired with it three business days…read more Repairs only take about one hour. I was very pleased with my experience.

I recommend their service, not so much their prices. They are overpriced compared to AT & T and…read moreT-Mobile. The real reason I stay with them is because they work almost everywhere I go unlike some of the competitors. I just can't force myself to sacrifice service and call quality for lower prices.

I had accidentally purchased a Verizon phone on bestbuy.com. I came in to get it activated, and…read morethey actually activated it for the minimum amount of money (a $35 one time paygo plan) with no upselling, lying or hard selling. The service rep, Sarah, activated and set up the phone as part of the process. I have had such terrible experiences with multiple other carriers that I was thrilled that the rep at this store actually helped me out without trying to scam me. If we ever decide to switch carriers, we will definitely look at Verizon first.