05/22/2024 was told ups needed a signature in person and I have to be home between 11:45 3:45 and i…read moreneed to wait and by 3:45 I receive a message from ups my phone has been delivered...never signed anything. I called the store and ups to tell me that I received it,when I said I didn't the manager (Tiera) asked for my id to just scan it and tell me it's reported stolen now!! And no response from customer service. So disgusting and lies from each person who was helping.

12/24/19 I can't tell you enough how much I HATE shopping…read morefor phones . It always takes forever and yesterday was no exception. Really the worst part was the wait. I did enjoy the service of being able to be free to put myself on the waiting list and walk around the shopping center. Anyway I went back to the store after about 45 minutes because the estimated wait was 49 minutes. I still waited at least 10 minutes. Of course I come to find out that the text service was having issues so notifications failed to go out. Ugh of course. Anyway the time when you finally got to see a t mobile employee wasn't bad. The person who helped me did not tell me his name but he had beautiful sleeves of colorful tattoos that I openly admired. He was awesome and answered all my questions. I have a love/hate relationship w Apple but I upgraded to a lavender iPhone 11. I appreciate the ease of use but I hate Apple in other ways. I'm just glad I'm done with phones for the next glee gears. And- I even lived to tell about it! Merry Christmas to me

Shout out to Caitlin Lavelle & Luis Rodriguez…read more. I walked into the store with a problem that two other stores basically told me sorry nothing we can do for you. They never stopped trying for hours to correct this unusual problem. even with others customers coming in they stuck with me to figure it my problem Amazing service for both of them. This Verizon store is AMAZING. THEY DID FIX MY PHONE WITH SKILLFUL KNOWLEDGE BETWEEN THE 2 OF THEM. THEY both deserve recognition .. they did a amazing job.. They are an asset to that store and their attitudes and smiles on their faces just made me feel less upset I am so relieved to have my phone working again thanks to them..A BIG THANK YOU GUYS ... YOU ROCK!!!!! THANK YOU ALEX AND PATTY S

Extremely professional. fast service and very friendly…read more Highly knowledgeable and customer service is one the best i have experienced with cell phone service. I recommend this store over any in the area . This is an actual verizon store and can solve any issues. I will never go to third party verizon shops again . This is a real corporate store .

Best AT&T store I have ever visited. Friendly and very helpful Quinton ans the rest of the team all…read morehelped to find me the best deals that work for me, my family and business. I would drive the extra time just to go to this store again Joey T

We stopped in first thing to upgrade our iPhones today. Tracy was working and he was awesome!!…read moreHe helped us rework our monthly plan to better fit our needs, he set up our upgrades for the new phones, and he even was able to snag me a phone that he didn't have in stock, but the store down the street did! He was very polite and pleasant. The store got very busy while we were there but Tracy stayed calm and multitasked like a boss!! He handled some very stressful situations with ease. We are very happy with our new phones and our phone plan and will definitely come back to this location in the future!!

Had looked online for a repair business, called several but no good results. Called them all and…read morethey were not very helpful. Then I called INpersonPC for what I thought was a fried hard drive. Maurice answered the phone after 2 rings. He walked me through a few steps and it was fixed. Amazing! Great service, great people and quick on their feet. Thank You Maurice! Tony, in West Chester

INpersonPC is amazing and Maurice really knows his stuff. He is extremely knowledgeable with just…read moreabout every computer problem one might have. He was prompt in response to my call, I had a computer virus and could not get my computer to work he was able to fix my problem and had my computer running like new and on other occasion my printer would not print anything from my computer he was able to fix it in no time over the phone. His service call is well worth the price with any computer problem or just a tune up for your computer. Thank you, for your prompt and professional service. Alan Conkling

I had LAN ports in my home that weren't working and I reached out to Chris on the issue. What a…read moregentleman! He advised me over the phone, guided me so I could self resolve the issue and then reached out a week later to find out whether the issue was resolved. It's rare these days for anyone to do that..and it just shows what a remarkable professional Chris is. He's knowledgeable, professional and just a good human being. He's first on my list when I need to engage a professional for technology services.

Chris Taylor has consulted for 2 decades in my mental health practice:…read more 1. His deep knowledge informs selecting new equipment as needed 2. He skillfully analyzes concerns either remotely or in person 3. Professional charges for services are fair and worth the investment Judith Coche Anderson, Ph.D,A.B.P.P.,retired Clinical Psychologist

Nice guy. Very safe and well established. Great quality and very quick repair at the best price in…read morePhilly. Family owned. Never go to UBreakIFix. 3 times the price of A&R.

Using a mobile cell phone service makes sense, esp. for me & my elder relatives. This cell phone…read moreguy has patience for the elder customer when we in the family have given cellphone tutorials and we younger family members are just "DONE" and have run out of time. We can't explain the equipment/ technology anymore..to "Auntie or "Bro " who now is easily frustrated and tired. But the phone is not working like it was + I know my people are quite capable of still learning. One is never to old Thanks Cell Phone Guy... for being patient with my folks.,You have saved me and my family. :0)

Needed some IT help at home. The tech came out and had everything fixed for me in no time.read more

I will be forever grateful to the wonderful people at Epoch IT. My laptop was hacked and I…read moresearched for computer services and saw Epoch listed. I called and the woman who answered (second ring, by the way, no long drawn-out introduction message) listened patiently and empathetically as I went on, and on, and on, about how embarrassed I was and I knew better, etc. She assured me Epoch would be happy to make it all better. No pressure or hype, just bring the laptop in and Epoch will take care of getting rid of any malicious software that the hackers loaded onto my hard drive. I did that and in less than 24 hours (yes, a little $$$ extra for expedited service) my laptop was clean as a whistle. Matt and Doo Yen were wonderful. So pleasant and patient which is exactly what I needed. This hacking event spurred me on to get a new desktop and Matt came and picked up both the old and the new desktop and brought it back the next day with all of my files loaded onto my new machine. Matt made it easy for me to access all of my files which is amazing if you've ever had to bring all of your files over from an old computer to a new one. I am up and running again (I work part time for a lawyer) and I feel assured my machines are clean and running at peak speed and Epoch turned a very stressful situation into a happy ending. Thank you Matt and Doo Yen for keeping my spirits up and saving the day!