I want to thank Best Buy for helping us out with problem we had that the geek squad wasn't able to…read morefix but the manager Adam was able to in 5 minutes. My wife is over the moon. we've always used Best buy for everything from TVs and computers to actually a refrigerator freezer. so just want to say thank you so much! Adam. we will continue to use Best buy because of your service. Cmdr. RE Yantorno

This is one of those situations where you walk in thinking you're doing a normal upgrade and walk…read moreout realizing you just got played. I went to Best Buy in Springfield, PA to purchase an iPhone Pro Max 1TB through the in-store AT&T rep. I was told two things that turned out to be wrong: 1. I was told 1TB was the largest capacity available. Later I found out there's a 2TB option. 2. I was told my iPhone 15 Pro Max trade-in would be worth $1,100 in bill credits. What I actually received was $400. That's a $700 difference. That's not small. That's not "confusing fine print." That's the whole reason people do the upgrade in the first place. I called AT&T and they said I need the same salesman to sign a document stating he gave the wrong value. Seriously? So the fix depends on the person who gave the wrong quote being available and willing to admit it? I drove back to the store to handle it in person and -- surprise -- the salesman wasn't there. The employees who were there (Connor and Dennis) said they couldn't pull up what happened with my account. So I'm expected to trust a system that can take my money, take my phone, and activate my line... but can't display the terms I was sold? This is the second time I've had a problem with an AT&T rep experience, and it's the last. I'm paying off this phone and switching carriers. If you're reading this: do not do AT&T upgrades with a commissioned rep in Best Buy unless you have printed proof of the exact promotion and bill-credit amount before you hand over your phone. Otherwise the promises disappear the moment the transaction is complete.

Outstanding customer service all along the journey of trading in my speakers and choosing new ones…read more Always kept me informed on timing as speakers were coming from Italy. Great showroom too. Dave Mason was so helpful. A bit of a journey to get there distance wise but so well worth it!

Did not work to wow my senses . Did not demonstrate any…read moresystem other than what was on floor of which were sub par. Was more interested in showing rather than listening . Lazy approach .. Was there to be wowed and buy not talk gossip . Very bad approach ..

The starbucks employees didn't know what they were doing and were very unprofessional. They were…read morecharging for stuff but acted like they didn't know what they added to the drinks. The service was a joke.

There are ample registers and nobody working them every time I am here. Self checkout is closed…read more This place is a disgrace.

Very nice people, good prices though the selection is limited. I have bought two appliances from CB…read moreJoe. The person who sold them to me was very nice and took care of me quickly.

Buying a refrigerator in pandemic times is something special, to say the least. When my repair…read moreguy pronounced the LG refrigerator that came with the house as too expensive a repair to be worth it, he recommended one of the local appliance stores and a few specific ideas on refrigerators. With my list handy, I called CB Joe's as well as two others. CB Joe's had a model close to what I was looking for in stock (a rare find these days). They could also deliver before Thanksgiving (one of a kind). The gentleman on the phone was knowledgeable, helpful, patient, and he didn't try to up-sell me. The price was good, and the service was great. The delivery team encountered some issues (truck got stuck and had to be towed), but they stayed in touch updating us throughout the day. They were fast (once they got here), friendly, and got the job done. If I need another appliance, I'm going to CB Joe's (or calling them , if we're still in a pandemic ;) ).

They were excellent. Very knowledgeable. Great with installation and project management. Would…read morehighly recommend them to everyone.

I wanted you to know that I have been happy with the results from virtually every project with…read morewhich we've entrusted you. There's been a personal angle that I think starts with your leadership, but seems to have been conveyed to each of your sales reps and your service techs. The first person I spent time with was Kevin on a Saturday morning a few years ago, directly after having an uncomfortable visit at World Wide Stereo. They have the stuff, but they have neither the environment nor the people who are able to provide what I need to feel before unloading significant resources towards things that I really like, but maybe don't truly need. Regarding Kevin, the stunning realization of how much information was stored in one person's brain was a bit overwhelming, and I can recognize it because of the business niche I've been in for the last 35 years. Since then I've dealt with you, Eddie (who I will request on any installation job in the future) and others, all with really good experiences. I want to now mention Matt Gorman, with whom I've begun exploring lighting options for our home. Although I had seen him in your shop many times before, you introduced him to me as your lighting specialist back in April earlier this year. His effort and his persistence in following up on even the most minute details of this project has been really impressive. He has made multiple home visits, brought out a rep (Tony) of your preferred lighting supplier, and provided a quote that reflected our site visits and discussions. Right now, I have commitments that will delay my ability to greenlight the proposal, but I will act on it (probably in phases) as soon as I get from behind some other financial commitments. In the meantime, he called me a few days ago just to check-in. There was no pressure or frustration expressed from him regarding the delay. Instead, I mentioned an A/V receiver replacement I needed to explore. He said he would prepare a quote for that need and he delivered it last night as promised. I will be moving forward with that. Just know that I appreciate the experience I've had with you and your team since I walked into your shop a few years back, and that most of that has had to do with the people that represent your operation.

Very nice owner!! Helpful and very knowledgeable about equipment & things you need to get the job…read moredone

Great little store with a diverse selection of Rock, Psych, Prog, Jazz, Soul etc. The owner is…read morereally what makes the shop special. After retiring from a career as a brilliant engineer, he gets to repair and/or tinker with vintage audio equipment and listen to vinyl and reel to reels all day. Not many people have this skill--- and the ones that do don't openly chat with you about it the way this guy does. He is as rare of a find as some of his records. I have purchased a few components from him as well as vinyl.

K&S was great! The owner got me a big ticket item at an unbelievable cost! Soooo happy!read more

From the owner: No Mobile ServiceMention TV Repair Man when calling!read more