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    AT&T Store

    1.8 (77 reviews)
    Closed 10:00 am - 8:00 pm

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    I found another review that had the picture of the individual that treated me poorly today. This is CHRIS! Unprofessional.
    G Q.

    Worst service provided by the unprofessional individual "CHRIS". His snappy attitude and disgusting behavior makes me switch to Verizon. If you go to this store avoid CHRIS. He said that he needed coffee and that it was the reason as to why he had an attitude but nobody deserves to be treated like garbage. Never again!

    Taken by the Samsung Galaxy S4 in their store
    Keith P.

    I'm really surprised that this AT & T store has such negative reviews! I came here yesterday to upgrade my iPhone 3 to a Samsung Galaxy S4, and the workers here were nothing but attentive and supportive. The second I walked in, I was immediately assisted. The worker who helped me looked me up in the system and couldn't upgrade my phone right there because I wasn't listed on the plan. Since my iPhone was dead, he allowed me to charge it while I made a few phone calls to adjust my phone plan. He was really patient because the whole process of adding my name to the plan took about 15-20 minutes. Once I was added, he explained to me that I could get some insurance plan for the phone. He was a bit insistent to buy it, but I didn't expect otherwise from someone in sales. He also pushed to me a couple of services that included Internet connection, but unfortunately, I didn't need anything else he was selling. Other pluses about this particular sales representative: He helped me take my phone out from a stubborn Otterbox case. Yes, I have trouble taking my phone out from my Otterbox case. Overall, it was a really pleasant visit. It was fast, quick, convenient, and their worker provided me with exceptional customer service and answered all my questions.

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    6 months ago

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    2 years ago

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    2 years ago

    Good and professional. Saved me a lot of money. Pleasant nd helpful. Recommend highly

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    3 years ago

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    6 years ago

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    13 years ago

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    We had a great experience at the AT&T store on Miracle Mile, Coral Gables, on Saturday and today.

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    uBreakiFix by Asurion

    uBreakiFix by Asurion

    2.2
    (32 reviews)
    0.3 mi
    $$$

    Great customer service from the manager!! I brought my Google pixel 3 in for a cracked screen. The…read moremanager was extremely thorough and answered all my questions. He helped me better understand why it costs so much to repair my screen and the process of how he would go about fixing my phone. I do admit the cost for a Google pixel 3 screen repair is a bit pricey but it's due to them using CERTIFIED Google parts. I highly recommend if you want original parts and great customer service!!

    Much like you trust a doctor or a mechanic for advice/guidance (or any service where you are…read morerelying on an agents expertise in a field because you as a consumer that did not go to school or receive training), I expect similar professionalism from my "Telephone doctor". I was a good customer who made an appointment (earliest available-store opening), showed up 5 minutes before, explained my phone's symptoms, told them no rush- I'll come back at the end of the day (no pressure- take your time). I come back 30 minutes before closing to be told no work could be done on my phone because its an international phone.....and because its a international phone, you dont have warranty, and we cant touch the phone...WELL I bought this phone directly from SAMSUNG USA WEBSITE. I left the store dejected. I thought to myself, how the heck could this be an international phone!? My gut told me this doesn't make sense, but THEY ARE PROFESSIONALS AT UBREAKWEFIX, so they wouldn't lie to me, would they!? The ubreakwefix agent tells me samsung will see all his notes. Not to worry. I ask if they can call samsung to communicate this information, he replied, "no we can't do that.". Get on the phone to call samsung (4 different departments) they pull my account and tell me "sir you have a US phone, I dont know what they are talking about". NO NOTES. I ask samsung to call theubreakwefix location, and they say "we can't do that". It is now the closing minutes of the ubreakwefix location operating hours. I call back ubreakwefix and speak to the agent who assisted me. I explain that the phone is a US phone. Immediately his story changed to, "I'll push the repair through, come back tomorrow." WAIT!? WHAT!? IM DONE WITH SAMSUNG. THERE IS CLEARLY A COMPETING INTEREST BETWEEN SAMSUNG AND YOUBREAKWEFIX.. THIS LOCATION HAS A LYING OR COMPLETELY INCOMPETENT STAFF. THE GUYS NAME IS ALBERTO! GOODBYE SAMSUNG. HELLO APPLE. GOODBYE UBREAKWEFIX CORALGABLES.

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    uBreakiFix by Asurion
    uBreakiFix by Asurion
    uBreakiFix by Asurion

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    AT&T Store - mobilephones - Updated July 2026

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