I was told that my phone screen replacement would take 45 minutes to an hour. They had my phone…read morescreen replaced within 30 minutes and answered all my questions being honest that the phone wouldn't be as water resistant after the repair which is what I figured but they were honest about it. Staff was extremely friendly would definitely recommend this store to get your phone repaired.

Got my HDMI on my Xbox Series S fixed here, I paid over $100 just for my display to still stutter…read morein and out even with the replacement port. Basically, donated money for NO service

The employee wouldn't take my cash payment without taking her gloves off that she was using to…read moreclean with chemicals inside the store. She finally takes her gloves off and she refused to take my cash payment. So she called the Durham Police Department to kick me out of the store. She told me to go elsewhere to make my T mobile phone bill payment.

The people in there were nice and helpful. I only need an internet provider for a few months here…read more I had a phone plan I originally wanted, but it would have costed my family more for an internet service that only I needed. They found me a cheaper alternative that took minutes to set up. Thanks guys!

I had a great experience working with Rubin to get a new phone after losing it. He thoroughly…read moreexplored all my options and helped me get set up and out very quickly! I'd come back for any future needs. Thanks Rubin!

Did not keep their word about a payment arrangement made a week before and turned off my phone…read more I gave a Stella review about 6 months ago. Never Again!!

Michael was very attentive, patient and knowledgeable. His calm demeanor gave me a vote of…read moreconfidence and helped me relax. He assessed my laptop's issue within the timeframe he promised and also fixed it and didn't break the bank. I will return and also recommend Bull City Mobile Repair.

They installed a screen protector on my beloved iPhone 16 pro yesterday and when I picked up they…read morealerted me to a display issue which I had overlooked, and then I found that my iPhone still had AppleCare so I got it repaired at the Apple Store under warrantee, and this morning I went to Bull city to get my new display screen protection and they decided to do it for me for free!. Congratulations to the store owner for being able to maintain such excellent staff and culture here! All the repairs that I've had gotten here has been reliable, and all the advice has been sound, and I hope this store never goes away.

Recently needed a new MacBook - I ordered it through Apple's app and selected this store for pick…read moreup. I was able to choose what I wanted, like color, size, storage, etc. and the date/time when I'd pick it up. Check in was smooth when I arrived, and I was even able to add on an Apple keyboard to my pick-up order. I was in and out quickly -- they had my new MacBook waiting for me in the back and grabbed the keyboard too. The place was busy, which is to be expected for an Apple store. Using their app to order ahead will help you avoid having to wait for an employee. Great experience -- will return!

Convenient location but it can get super busy, so bring some patience if you need to stop in. I…read morewent in for a charger and did not realize there was a separate line (or check-in for quick purchases). I wasted a lot of time waiting to be seen only to be told I needed to go check in with someone else. In the end, I got the charger I needed and was on my way but I did feel like I wasted time unnecessarily.

BUYER BEWARE OF FALSE ADVERTISING AND TERRIBLE CUSTOMER…read moreSERVICE !! 1. False advertising by Anthonie, Assistant Manager two months on the job at this T-Mobile location. Assistant Mgr. Anthonie made a verbal offer of a $600 trade-in credit communicated from the back room out of view via his sales representative Naomie. Once our purchase was in progress the $600 trade-in credit was reduced to $300. 2. There was loud, pounding, techno music along with a loud, intermittent security alarm blasting every couple of minutes. Sales rep Naomie stated she didn't know how to fix the loud alarm noise. After quite some time Mgr. Anthonie came out from behind the door to turn off the alarm. It took him about 1-3 seconds to turn off the obnoxious alarm. He made no attempt to apologize or educate his subordinate. 3. Assistant manager Anthonie was only responsive to the request of customers for noise reduction after multiple requests. Even then Assistant mgr. Anthonie only slightly lowered the volume of the disturbing, pounding music. It was sales rep Naomie who finally took control and adjusted the store music to more suitable shopping/thinking music. 4. Both employees appeared lethargic, unmotivated and unresponsive to customer questions. Both mumbled with avoidant eye contact and body posture when questions finally were answered. 5. There was a two-hour wait for the purchase and transfer of data in the extremely unpleasant atmosphere. GO ANYWHERE ELSE!

Rodrigo was super kind, even though it was really busy and hectic he somehow spoke Spanish to…read moreanother family helped them while helping me in English, showed a lot of skill. Will return if I have another problem.

Good service, convenient location (to me) and they replaced my iPad battery within a few hours on a…read moreSaturday afternoon! I was thrilled to be able to extend the life of my Apple product instead of just replacing the entire device. I would definitely go back!

I stopped by this computer repair shop hoping they could replace the power on/off button on my Mac…read morecomputer. Totally wasn't expecting them to repair on the spot...and to my amazement, at no charge. They were great, fast and super nice guys to work with. I recommend them highly...like 5 out of 5. Thanks

I had an excellent experience here! I had to have my phone battery replaced because of a "fat…read morebattery" or lithium battery swelling, which expands and can damage the back of the phone. The worker here knew what it was right away, ordered the battery, let me know when to expect it, and texted me as soon as I came in (less than 2 days later). He then replaced it in 15 minutes and assured me the rest of the phone was in good condition. He was very polite and knowledgeable throughout, and the battery came with a 1-month warranty. And the whole thing was cheaper than I expected!

I went to Repair Zone inside Streets at Southpoint on a Sunday afternoon after my phone's charging…read moreport stopped working properly. While the first technician was repairing the charging port, he asked whether I also wanted to replace the battery because he said it was not in good condition. He explained that since the phone was already open, he could replace the battery for less than the normal price. I agreed. After he finished, I checked the battery settings and the battery performance was still showing 65%, the same as before the replacement. I asked him about this, and he told me that it would improve to 100% within 24 hours. He also told me that if it did not improve, I should bring the phone back within two days and they would replace it again. Unfortunately, the battery continued to perform the same way after the repair. I wasn't able to return immediately because of personal circumstances, so I went back about a week later. There was a different technician working that day. I explained what had happened and told him what the first technician had told me about returning if the battery did not improve. The second technician told me that he was not as experienced or trained as the first technician and did not want to open the phone to work on the battery. I left without the battery issue being resolved. Based on my experience, I cannot recommend this store for phone repair. I paid to have the battery replaced, but the battery performance remained at 65%, and when I returned to have the issue addressed, it was not resolved. I am also pursuing the matter through the appropriate channels regarding the charge.