This is pre-paid wireless phone & accessory haven. They have AT&T pre-paid plans & Boost Mobile,…read morejust to name a few. The shop has been in town for about 10 years now. They have a cooler with sodas and such, as well as, a few snacks. This is also a bill payment center, you would actually need to check with your specific billing center to verify if this location is a confirmed payment outpost for them in particular.

I also want to commend David. Every time I have a problem he…read moretends to it immediately & efficiently. I know little about tech; fear my questions are stupid. He patiently, respectfully not only answers but helps me understand how everything works. Always I leave your store happy & well-tended! Bravo David

The young man who took care of me was knowledgeable and helpful but was overtly mean to another…read moreemployee right in front of me and was very short with the tech person on the phone. Not a good vibe at all and perhaps he'd be better working in a more solitary venue~~working for the public and with people does not sit well with misanthropes

I had a great experience working with Rubin to get a new phone after losing it. He thoroughly…read moreexplored all my options and helped me get set up and out very quickly! I'd come back for any future needs. Thanks Rubin!

Did not keep their word about a payment arrangement made a week before and turned off my phone…read more I gave a Stella review about 6 months ago. Never Again!!

I was told that my phone screen replacement would take 45 minutes to an hour. They had my phone…read morescreen replaced within 30 minutes and answered all my questions being honest that the phone wouldn't be as water resistant after the repair which is what I figured but they were honest about it. Staff was extremely friendly would definitely recommend this store to get your phone repaired.

Got my HDMI on my Xbox Series S fixed here, I paid over $100 just for my display to still stutter…read morein and out even with the replacement port. Basically, donated money for NO service

Terrible service. I broke the screen on my tablet and brought it here because they charged the same…read moreas Samsung but without shipping. Not only did it take over a month for them to get the replacement part, but when it finally came in, it was the wrong part... I also never got any updates. I had to check with them to find out what was going on and every time they never even knew where the replacement part was. This shows me they're very disorganized and have bad service. The only plus was they gave me my money back with no fuss, but that's still bad because they wasted a month of my time. Save yourself the headache and stay away this place.

This guy is a fraud. He not only screwed up my touch ID which was working before i handed over the…read morephone to him, he I'm sure nicked my phone's battery. I had a new battery from Apple 2 months ago which was working great. After my trip to his repair 'shop' my battery drains out in 4 hours. When asked on why the touch ID won't work, he rudely shrugs off and asks me if i want my old cracked screen back. Audacity ! TERRIBLE service and RUDE. I'm now worried if he got any of my info off my phone.

Recently needed a new MacBook - I ordered it through Apple's app and selected this store for pick…read moreup. I was able to choose what I wanted, like color, size, storage, etc. and the date/time when I'd pick it up. Check in was smooth when I arrived, and I was even able to add on an Apple keyboard to my pick-up order. I was in and out quickly -- they had my new MacBook waiting for me in the back and grabbed the keyboard too. The place was busy, which is to be expected for an Apple store. Using their app to order ahead will help you avoid having to wait for an employee. Great experience -- will return!

Convenient location but it can get super busy, so bring some patience if you need to stop in. I…read morewent in for a charger and did not realize there was a separate line (or check-in for quick purchases). I wasted a lot of time waiting to be seen only to be told I needed to go check in with someone else. In the end, I got the charger I needed and was on my way but I did feel like I wasted time unnecessarily.

The employee was really unprofessional. My son is graduating from college, and I purchased a new…read morephone for his present. I went to pick up the phone but the employee said that my valid US passport was not sufficient ID (the att website clearly lists passports as acceptable ID for picking up items in-store). Then, he requested my email address which I provided. He proceeded to inform me that the email address was incorrect and gave me an email address I haven't used in 2 years. Once I got home, I checked my account and discovered he had lied - the email address I gave him is not only the only address on my business account, but it is literally me account ID. I then told him I was getting frustrated and would wait outside while he tried to figure something out, but he demanded I stay in the store and provide him with "more information." I was about to lose my temper. He then said he didn't like my attitude and he could cancel my phone if he wanted. I told him that it was a gift for my son's graduation tomorrow and please do not cancel it. He canceled it anyway. It was 7:30pm, and I had no chance to go to any other store. I asked if I could buy the phone right there, and he refused. I would not ever return to this store. If you are able, go to the Durham store. This employee should be fired - I almost canceled my business account with ATT tonight I was so angry. However, I was able to communicate online with the company and ordered another phone to pick up at a Raleigh store tomorrow. He is the worst employee I have encountered at ATT. Definitely should lose his job.

Slow, understaffed and not very friendly. Went in two days in a row and both reps acted like they…read morejust left a funeral and my presence was bothering them. They could use some Zoloft or something

Michael was very attentive, patient and knowledgeable. His calm demeanor gave me a vote of…read moreconfidence and helped me relax. He assessed my laptop's issue within the timeframe he promised and also fixed it and didn't break the bank. I will return and also recommend Bull City Mobile Repair.

They installed a screen protector on my beloved iPhone 16 pro yesterday and when I picked up they…read morealerted me to a display issue which I had overlooked, and then I found that my iPhone still had AppleCare so I got it repaired at the Apple Store under warrantee, and this morning I went to Bull city to get my new display screen protection and they decided to do it for me for free!. Congratulations to the store owner for being able to maintain such excellent staff and culture here! All the repairs that I've had gotten here has been reliable, and all the advice has been sound, and I hope this store never goes away.

Friendly people at the store but avoid AT&T mobile at all costs. Their "system" randomly drops your…read morepromotions without notice and then you have to call in and spend hours trying to get it restored. Even after being told you qualify and you actually receive the promotion for some period of time they might drop your promotion after a few months with no real recourse. Even the loyalty department can't help - they can only file a case that goes elsewhere (abroad I was told) for some faceless entity to decide on. We've spent around 10 hours dealing with multiple billing problems where the customer service agents agree that we've been treated unfairly (if not illegally) but they're unable to do anything.

I was quoted a lower monthly price but ended up being charged over $120 due to fees and charges…read morethat were not clearly explained. I was also billed earlier than expected after changing my plan. Very misleading and frustrating experience. Whole company a damn scam and they'll still charge me even if I cancel it earlier then bill payment

Left my sons phone over a week ago and went in to check what's going on for a screen repair they…read moredidn't do anything but bend my son's phone I have before and after pictures I take before I leave any device any where and they literally played with the phone didn't even bother calling me to pick up, I took the phone to another phone store near by when I told them about it they weren't shocked they said all there people come here to get their phones refixed by this new phone store I went to and they got the phone back in up and running within an hour !!!!!! stay away from this place pieces go missing and bent they don't take care of people's property and they don't even try to call with any details on the device

This review is for the Garner location. I will never do business with this company again and I will…read morenot recommend it. I have documented my experience below. I called on Sunday 4/14 at 2:30 pm to inquire about getting my phone repaired. I was told I could drop off the phone and pick it up Monday 4/15 for a 24 hour repair. The store associate confirmed he had the phone part so I dropped of my phone that afternoon at 3:30pm. Monday at 5:30 I stopped by to pick up my phone and the store associate said they were waiting on a part, and it wasn't ready but would be ready Tuesday early afternoon. I called Tuesday (before driving out there) at 11:00 am and was told the shipment still hadn't arrived but it would in the next hour and my phone would be ready to pick up that evening before close. I drove by that evening around 6:30 pm and I was told "im sorry ma'am but your phone isn't ready" - they had not started. The store associate said it would now be ready "Wednesday morning when we open". I asked for a specific time, and I was told 10 or 10:30. Wednesday morning 4/17 I called at 10:30am and asked for the status. I was told "in the next 30 to 1 hour". At 11:30 I drove to pick up my phone and the associate said "im sorry ma'am but your phone isn't ready. It will be another hour." At this point, I asked for my phone back and I told the man I would take it somewhere else. He said he couldn't do that because he already started the repair. I said, I don't care - give me the pieces and ill take it somewhere else. He said no. I told him I refused to pay, and he said then "you won't get your phone then". At this point I decided to wait in the store until he finished. I waited for about 50 minutes until my phone was done. I was offered no accommodation or discount. I will never ever do business with you again and I will never recommend it to anyone else.