The customer service here is great! They went out of their way to correct a mistake that was made…read moreby the calling center. Very patient and accommodating

This a Great Store with competent and professional employees. David runs a top notch store. Aaron…read morewas very helpful with my last transaction. I only come here. I have a large account with 7 lines and 7 phones and other devices. I only deal with store, because they know what they are doing! Competent and professional.

Not sure what happened to my first review but will submit again. I upgraded my phone several months…read moreago and the process went very well. However the person I dealt with told me to purchase a warranty which I told him I didn't want. He said after 3 months I can cancel and they will return the money I paid. Said it was their way of giving a warranty. After 3 months I called to cancel the protection and get my 3 months refunded. The person said they never told me that and when I said they absolutely did they called me a liar. Will NEVER go to this store again

This store is exceptional for customer service, knowledge, and simple kindness. After two awful…read moreexperiences with my local affiliates in Loudoun County, Virginia earlier that day, I stopped into this store on a whim on my way to the Allentown area because my phone simply no longer worked and I had family things going on that required me to stay in touch. The two staff members couldn't have been more helpful and pleasant, and during my time there I watched them gracefully take care of a number of folks who walked in seeking help. I appreciate their efficiency and service orientation and wish I could transplant them to be my local store.

I needed to pickup a new phone because my old phone died. I placed an order online for pickup. It…read moretook only a few minutes until it was ready for me to get my phone. While I was waiting I had some great conversations with the employees including Savannah, who were very helpful.

I went to the Verizon store where I have bought all phones, iPads, and accessories. I have often…read moregone there for help in the past and been satisfied. This time I got an officious jerk (I'm keeping this G-rated) who said they couldn't help me because they only dealt with hardware. He was willing to look at my phone for $39. I left

I called this morning to see if the phone I wanted was available, they had 1 in stock. The…read moregentleman (Evan) was very professional on the phone and was willing to hold the phone until I came in, which was roughly 30 minutes later. When I got to the store with my mother he was very welcoming and helped me with questions regarding my new phone and accessories that I can get with the Samsung Galaxy Note 10+. Evan made my visit to Verizon for welcoming, and his customer service is excellent.

Mobile Medics is the best. My phone was unusable because of a virus. After calling around and…read morespeaking with rude, condescending repairmen, I stumbled upon Scott at Mobile Medics. He was able to clean my phone without losing any data. The entire process took about 15 minutes and cost $30. Don't be put off by the need to make an appointment. I left a voice mail and Scott called me back about 5 minutes later. I was able to bring my phone in for service immediately. All in all Scott took a stressful situation and resolved the problem quickly and professionally. I recommend this service without reservation. ​

We could not have had better service. We found high quality phone cases. The gentleman helped us…read morefind what we wanted in moments. He even offered to apply our screen covers without one bubble and assembled our phones into our cases. The cost was fair and appropriate for the quality and his kind service will bring us back!

As I mentioned to the manager (I think her name was Maria), I've always had a better experience at…read moreRS than any Best Buy or other big box store. This particular one was no exception. Everyone was cool, helpful and friendly. Somehow you feel more pressured in a big store when browsing compared to a much smaller place. At the same time, maybe since the staff aren't split up into departments, they all seem capable and knowledgable from product to checkout. I buy online mostly but I'm always happy to shop in person, though I'm sure Radio Shack doesn't seem cutting edge these days, they've still got the most obscure replacements for your stuff to some decent sales. For a huge selection, go to Amazon, but to fix something or feel comfortable making an easy return, I hope Radio Shack sticks around.

Stinkin' radio shack. I dont know why I keep trying this place. Either no one wants to help, or…read morethey dont have what im looking for. I dont think Ive ever gotten what I need from them.

Manager Tiffany sucks is extremely rude and didn't acknowledge me when I had questions about phone…read morecases.

Their customer service is awesome! They will climb up ladders and check anywhere and everywhere to…read moreget what you need. The manager is really sweet too!