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    AT&T Store

    1.7 (13 reviews)
    Open 9:00 am - 8:00 pm
    Updated over 3 months ago

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    7 months ago

    cant seem to answer the phone all day. i have called 25+ times throughout the entire day and haven't been answered once.

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    Cricket Wireless Authorized Retailer

    Cricket Wireless Authorized Retailer

    5.0
    (3 reviews)
    2.8 mi

    I came into cricket today with a headache of a problem I had no easem on my card because my nephew…read moredecided to have a little too much fun with my phone next thing I know I'm missing appointments calls and everything else traveling from Wi-Fi to Wi-Fi that was a girl's worst nightmare or in my case a guy and then my superheroes at the store were Caitlin and Megan and I totally recommend them they went above and beyond to fully make sure all my needs were completely met and exceeded I really think they should have a raise and should be honorably mentioned in like a staff meeting or like the employee of the month their manager should be proud of their performance and their tact and tenacity of their knowledge.

    Great customer service at the Cricket wireless location on Missouri Blvd in Jefferson City MO. I…read morehad first called in and spoken with Laila, she was very professional and answered all my questions properly and with knowledge. I went into the store the next day and asked for her. I found out that Laila is the store manager and I was able to get service from Emily. I though oh no. Laila already knows everything I want and now this will be a mess. Fortunately I was wrong. Emily was also very knowledgeable and professional and she was able to get me all taken care of in a jiffy split. A great deal, crazy good service and half the price I was paying at AT&T. I'm a happy camper. Cricket, Cricket, Cricket.

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    Cricket Wireless Authorized Retailer

    Cricket Wireless Authorized Retailer

    3.0
    (2 reviews)
    0.5 mi

    Michael at cricket at the mall is the bomb! He was multi tasking and helping multiple customers at…read moreonce! He was polite and professional! Speedy service!

    Customer service is terrible when you are dealing with Kyle and Shawn in the Country Club store…read more First, Kyle tried pushing a plan on me that I did not want. Then my bill was insanely high and I inquired Kyle as to why it was so expensive. He said there was a $25 activation fee per line and taxes. I finished my purchase and still felt unsettled about the bill. When I got home I realized he did not give me my receipt. I called and asked if they could print me a receipt. I stopped by later in the day and picked up my very lengthy receipt, from a very kind clerk that I did not catch his name. When I got back home that evening there were several charges on my receipt for things that I did not ask for, request, or informed that I would be charged for. The additional charges totaled to $84. I went back to the store the next morning to address this issue. Landon, I believe was his name, was VERY respectful and helpful. He made Kyle come in from his break and make things right with me. Kyle gave me attitude and said that it's company policy and can't refund my money. I expressed once again I did not ask for a phone case, Cell Helmet Bundle(which I had no clue what it was until Landon explained it to me), or protection plan. He walked away from the counter and Landon called his manager, Shawn. I was informed that Shawn was going to call his boss to see how they can make things right. Shawn called Landon back and said he would be there in 2 minutes. When Shawn arrived at the store he was very rude to me. He said, "Let me get this straight you got two screen protectors and claim you didn't ask for them?" (Side note, we already had Lifeproof Fre cases that we're using on our phones. Therefore, why would I be purchasing screen protectors?) I replied, "No and you were helping me as well." He smarted off, "I was not helping you, Kyle was helping you." I stated, "Yes, you were helping me with the internet side, setting up my account online." He then agitatedly walks to the register and starts pulling cash out, goes to their office, and closes the door. He comes back out a few minutes later. Aggressively, sits my receipt, a stack of cash on the counter, says "Have a nice day!", and then walks back into the office. I asked Landon if this was the full refund for the charges that I didn't ask for? He kindly reassured me that it was. At this point I don't trust this store, so, I counted the cash in front of them. They did supply me the full refund. The only reason this store is getting 1 star is that yes they did refund me and I am thrilled to be saving money with Cricket.

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    AT&T Store - mobilephones - Updated June 2026

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