Okay so where do I even start. From the beginning I guess right , so I went to this store to do a…read moreannual trade in, I have a Go plus plan which is 90$and allow you free trade in especially right now with all these promotions going on. so the shorty guy on the left his name is William he's the retailer I worked with originally, and the taller guy name is Danny. Now Danny is the manager and Danny is useless, When I tell you this guy have no management ability at all they're hiring anybody at this point. If you looking to be a manger just come to this location I'm certain they will hire you especially if danny got the position. So today I was bringing back my iPhone because I finished transferring all my passwords and info onto my new galaxy s25. Now another retailer who was taking care of me , sweet girl by the way she was very nice to me. However as she was checking the phone and took it out the phonecase she notice a crack at the edge of the phone. She stated she can't accept this and who helped me with because they wasn't suppose to that. So I'm gagging now because I can see where this is going, so I say ms I don't remember his name but the gentle that helped me saw the phone and the crack still gave me the phone, he was even going to accept the phone that day I decided to take it home to write down my password and they give you 14 days to do so, so I was like bet so I took it home. She says oh yea this wrong, and long but hold William walks by us and I say oh there he go , that's who helped me. She ok let me go get the manager and she come back with Danny. Now Danny come to me and say yea sorry where unable to take the phone. I'm like kool no problem I'll keep my iPhone 15 plus transfer it back and I'll go. He like ok so u wanna return it, I'm like return what? This is my phone how is that consider a return what are you talking about Danny? I'm like it's ok I'm not tryna go back and court I'll keep my iPhone. That a good phone as well no problem. But the way he was wording his word was making me feeel so uncomfortable, so he call William over. And that when I took this picture. So he ask William did the phone have the crack ? He says the case was on it so it looked fine the screen looked fine. Manger says did you take it out the case. Now William say yes he did and the crack wasn't there. Now if you look at William in the picture he look very sad and guilty because he knew he was lying and wrong he made a mistake where human everyone makes mistakes. But to lie on my expense cause Danny over you scolding you. Now my issue with Danny is when you had to ask him did he take the phone out the case you knew he was lying . And that why you aren't qualified for your job. You stood in front of me and quote manual training script that translated from Spanish to English that you learned on your onboarding. You need to learn your job Danny. But I thank you cause after I left the t-mobile store I went to metro pcs right next door with my iPhone 15 plus and left t-mobile. Now my bill is 30$ monthly unlimited data. So you did me a favor Danny you save me 60$ for leaving t-mobile. Thank you so much. $90 phone plan and to be treated with low class I work to hard I'll go where my money appreciate and the people nice and honest. This store need serious training but this was just my experience so I decided to share go here or don't it up to you. They're just workers maybe next year there be new ones.

Had a great experience with Omar today at the store! He set me up with switching from sprint to…read moreT-Mobile and was very patient with all my questions. Was able to walk out with new phone and Very pleased with the customer service here and the store was clean!

Best service and prices. My screen broke 1 day before the lockdown and panic set in. After calling…read moredozens of places this was the ONLY place they would do it within a few hours. The manager had to take the train all the way to queens to pickup the parts needed for my phone. Trust this place to always deliver and fast !!! Amazing service and I'm a customer for life !! Thanks for eveything!!!!!

From the owner: Unlocked Smart phones and Devices For Sale, Fast Repair Services with same day delivery, Customer…read moreCustomization,Electronic device accessories, Prepaid cards, Luggage storage, Live view of the phone repair for the customer Pay bills

Kimi has been my primary source for phone repairs for several years. I've brought him multiple…read moresmartphones, both Apple and Android, for cracked screens, battery replacements, and other issues, and the experience has always been excellent. The work is high quality, the turnaround time is fast, and the pricing is fair. He is honest, dependable, and easy to recommend. His store is conveniently located on Canal Street, so while you're waiting for your phone repair, there are many spots to do shopping or have amazing Chinese meals nearby.

Kimi was very VERY nice, so nice that I almost feel bad writing this review... He took me right…read moreaway and replaced the broken glass on my older model ipad within the hour. Unfortunately, the iPad has never worked the same since. It goes dark automatically/randomly for a second and I have to wiggle it to get it to turn back on. I have brought it back to Kimi twice - the first time he fiddled with the settings, restarted it - I was hopeful, but the problem persisted. The second time, he replaced the glass again (free of charge) and now the problem is even worse - the screen has several air bubbles and is frequently unresponsive & still turns off randomly, usually when I am working with a client and need to show images. It is also a lot darker than it should be (even at the highest brightness setting). JUST BE AWARE: that it might ruin your ipad/iphone irreperably. At your own risk.

Brought my wife's 2nd generation iPad Pro 11in to replace her screen not working properly. King…read moreDigital not only had the one of the lowest prices from the quotes I requested (through Yelp), the work done was top notch! It's been several months now and you can't tell the screen was replaced. No issues with responsiveness, touch sensitivity or anything at all. Highly recommended and will be my first choice in case of future needs.

Take this as your sign to just go to the Apple Store…read more First they placed a Samsung screen on my iPhone 16 Pro Max. Red flag number one! The colors were off and looked terrible, and it had a chin at the bottom. I went back and paid $250 for a proper oled iPhone screen. I was happy with it. I even went back to him weeks later for a screen protector. Everything looked and worked great for 3 months until it didn't. The screen started to glitch when I set it to full brightness then it started to flash and glitch with any movement. Finally my screen just failed. An ideal place would at least have a 90-day warranty or at least try to fix it, especially for a returning customer. He definitely recognized me because I was there 3 times within the past 3 months. Who would want to come back 3 times anyways? He had no intention whatsoever to help me. I asked if he could just check on the screen but he didn't bother answering any questions or concerns. Instead he was rude and I, the customer, had to ask "So how can we fix this?" He wanted $250 AGAIN to make me pay for a new screen. Why would I do that if the first one completely failed? Fool me once. Tuh! He just lost a loyal customer and I cannot recommend this place. You will feel regretful. Just go to the Apple Store so you won't lose out on your money.

My girlfriend and I just arrived in New York, Manhattan, and needed to get two US sim cards. We…read morefound MA Wireless USA Inc. on the web and decided to go there. The store clerk was super helpful and took the time to help us get a great subscription (US calls, text and surf + free international calls to sweden) for our 5 months stay here in NYC. He didn´t only crunch the numbers for us to find out which mobile plan would be the least expensive but also helped us setup our phones. After 10-15 min we got out of the store with working US numbers and surf. We can highly recommend this store for anyone who would like kickass service and great mobile subscriptions. Thank you from the two swedes!

Fixed my iPad quickly and competently. Very reasonable prices. Friendly and personable. Highly…read morerecommended.

Good prices.. perfect repair ..no issues whatsoever anybody…read moreposting negative stuff is just a jerk imho

I had my cracked screen replaced by them during the shutdown. I had to drive it to their home in…read moreweehawkin. They said it'd be done in 24 hours but it took 4 days and lots of excuses to get it back. 6 weeks later the screen began to fail. Another shop told me I should be able to get a new one on warranty. These guys told me to bring it to the mall so they could see the screen. The first visit, the guy said he was just filling in but gave me grief that the price I had paid ($240) was too low. He said to come back tomorrow when the owner would be there. The next day it was a kid and he said that the owner was off on weekends and that the guy in weehawkin did not work for them (even though he answered their phone and said he worked for them). Then he said he wouldn't cover the screen repair because I must have dropped it. The screen is pristine. They refused to budge. Do not use these scoundrels! Also, the worker wore his mask around his chin the whole time.

Best service there is! I recently broke my phone and due to…read morethe virus didn't have anyone to fix it. I messaged them and they said they would come to my building and fix it. The customer service was amazing and so professional! My phone looks brand new again thanks to Cellairis!! Also it was very fast. Definitely recommend them for anyone looking for fast phone repair and great customer service!

Ray is 100% a professional - I dropped my phone off this morning, checked in on it this afternoon…read moreand Ray showed me the progress, but he needs to keep my phone overnight to fix a part that requires a piece in his other store. He gave me a loaner in the meantime and my experience today has been delightful. I will update my review when I pick up my phone tomorrow to reflect the condition of my device. Ray, thank you for the service today! Updating reflecting on my phone -100% working condition when I handed it in it looked like it'd never work again. Thank you Ray!!!

Amazing service. Owner is very accommodating and knows his stuff. Good and patient tech support.read more