I lost my iPhone in a lake in South Dakota camping. When we traveled through Moab, UT, I stopped at…read morethe Verizon/ Russell Cellular store. Janelle in the store and a Verizon representative on the phone in the store were both very helpful. I purchased the iphone 17 Pro and Janelle took just under an hour to help me set it up including allowing the Cloud to capture my Photos and Aps. Very fortunate to have 2 women help me out.

Kinda upset about how things went down dealing with Russell Cellular. We went in thinking it was an…read moreactual Verizon store and feel scammed. We bought 2 new phones and were told we'd be charged sales tax on the full price of the phones. We paid them I realized it was more than tax would be. When I questioned the higher amount I was told we paid $40 each line for set up which consisted of a short phone call to Verizon which I could have done. We were not offered the option to set our phones with Verizon ourselves which is kind of shady.

Visited again so my wife could upgrade her phone. McKayla helped us and made the process easy and…read morequick.

I was in and out in no time, all I needed was to set up internet through Verizon I cannot remember…read morethe name of the young lady who helped me, but she was very knowledgeable and took care of everything quickly.

I went into cricket on August 4th 2021. Luke the manager and his assistant manager Evan absolutely…read moreamazing. They were relatively busy. However that didn't matter, they still went out of their way to resolve my issues. They we're on the phone with customer service for almost 3 hours. They never made me feel like an inconvenience, or that they needed to put me aside to help other customers!!! I highly recommend this store. These two men are what real customer service is about. Thank you Luke & Evan for all your help... Misty

great coverage, great customer service. Ive been with cricket wireless for about a year. I have had…read morecoverage traveling across the USA and they say it even works in Mexico, sounds like it's time for vacation!

Amazing, absolutely amazing customer service. They were backed up but still got me in and got my…read moreHDMI port fixed on my PS4 in 2 days

The two gentlemen that helped us fix my boyfriends phone were super nice and helpful! They gave us…read morea great price on his new iPhone 11 screen and we also got two new cases for an amazing price! I would recommend going to them to a friend!

I highly recommend Phone Medic on North Avenue in GJ for your cell phone & tablet repairs!…read more On the day I was there, Mitch was amazing. He worked solo for the several hours I was around & although things were really hopping, he was always polite, professional, and proficient. He replaced the screens on both of my iPhones, and did the written assessment required by my cell phone insurance company for one. (If only the insurance claim were settled as quickly as the phone was fixed, right?!) Mitch patiently answered several phone inquiries because T-Mobile service was inexplicably down for several hours. He patiently and thoroughly answered questions from Phone Medic customers, both over the phone and in person. He helped me find the phone cases I wanted and even upsold me on the bulletproof screen protectors which were on sale at BOGO 1/2 off. (This was kinda something as I am not normally able or willing to pay retail prices.) More recently I returned to Phone Medic twice - once to have the screen protector replaced and a second time to have the screen of an old iPad replaced. (Yeah, I drop stuff.) Great, friendly service both times. Very happy with their service!

Warning SCAM!!!!Took my phone for a screen repair and the guy at the counter said it would be $350…read moreI signed a blank agreement that he was to do the repair . when I came to pick up the phone the agreement I Signed he had wrote $450 on it. And they then refused to acknowledge they made a mistake by the guy when I brought in the phone and would not give me my phone unless I paid The inflated price I never agreed too. Complete scam with bait and switch told me one price and refused to give him my phone unless I paid them more. The police will be notified.