Ebi is a bad@$$ He has the best customer service. I thought…read moremy phone was toast and was in the neighborhood only to purchase one off fb marketplace. When that person flaked I was pissed and decided to drive to a store to purchase a new one and saw his shop. Within an hour he took care of me and was so reasonable with the price. I am grateful and will be back! He saved me so much money, let him save you too. I will recommend him to everyone and will not be buying any phone anytime soon! Thanks again!

very helpful , got my phone fixed within a day.......Also very kind and knowledgeable !!!read more

This location is efficient, thanks to the company policies put in affect at all stores, but the…read moreemployees aren't particularly friendly and the guests are on the ghetto side. I'll never understand why it takes the entire family for your teenager to select a phone case, but whatever. I was here about a phone replacement last week, after going to another location who did not have my desired phone in stock. They called around and located at this store and placed it on hold with the manager. In addition to looking like a teenager, the manager had little recollection of the conversation and arrangement a mere 20minutes later, and the employee who interacted with me consistently cut me off as I was answering her scripted questions, only to ask me another question that could have been avoided IF SHE HAD JUST LET ME FINISH TALKING! Unfortunately, she was also the only employee who was not wearing a name tag of any sort, which prevented me from making any valuable remarks in the customer service survey i was texted as soon as I walked out the door. Cricket service is what it is, and generally it isn't bad. Their employees, however, need to lose the attitude. I seem to encounter the ones who have an overinflated ego or a chip on their shoulder every other time I come in, regardless of location.

The telephone line is good , I bought it for my daughter inlaw she had no problems. I in the other…read morehad did not like that I was taking advantage, I wanted to replace her phone because it got wet . And instead of helping me they wanted me to buy a different phone for 70 dollars for a worst phone and also told me that they would charge me 25 instead of 40 dollars to transfer anything on new phone or the phone that would be replace . I said no left , waited for the phone and guess what , I did not have to take the phone back to get charged 40 of 25 if I woulx had done it that day. They really thought I was so naive and stupid. But, otherwise no problem.

I recently had Cellairis replace the screen of my broken iPhone…read more I am a single parent, and I have two young autistic children that I care for myself. With the Coronavirus going around, it is difficult, if not impossible to take them into any business. Fortunately, Cellairis was willing to come to my house to do the screen replacement. The individual from Cellairis came to my house after normal business hours and replaced my screen while sitting in his car. And the charge was the same as if I had brought it to the store. Within 15 minutes, I had a new screen. And the technician even put a screen protector on my phone. There was no extra charge for this or for the house call. I offered more than the fee requested as a tip for the great service, but the technician refused it. Only after I insisted and suggested he use the money to go have some beers with his co-workers did he accept the extra money. I use my phone to stay connected to the outside world and use it to order take-out food, groceries, and any other supplies for the house. I was very pleased they were able to come to my house the same evening I contacted them. Hopefully I don't have a problem like this again, but if I do, I will not hesitate to contact Cellairis again.

Do NOTTT go here!!! I took my phone here last week to get a screen replaced and the technician was…read morelooking at private & personal photos. I spoke with Adil, and despite me having solid proof, he would not show me the cameras. His only offer of apology was a screen protector. I dropped the phone off at 11 am and picked up after 12....

Wish I had before and after pictures of what my phone looked like before it was cracked! Came…read moreacross this location on Yelp and the location is as great as the reviews state! Service was fantastic! I had arrived there on a Saturday 30 minutes before closing and the employee at staff during that time was so helpful and nice. My phone was done in about 20 minutes. Prior to choosing this location, I had messaged the location inquiring about the price and time, and I received a response promptly in less than 10 minutes from the manager. The manager was very informative and helpful. In addition, I was very content with the warranty that is offered when your screen is fixed, they off a 60 day warranty included. The store offers a variety of services, also including selling and buying electronic devices. They can also replace the back of your phone if your discontent with the color your phone has, they have a variety of colors. Overall, great customer service from management and other staff at this location, my phone was fixed quickly and the result was great! I definitely recommend this store and will be returning if I have issues other electronic devices!

Misdiagnosed our iphone issues. Found out from Apple store we needed to replace the phone and so we…read morepurchased one from this place which was at least $140.00 cheaper but refurbished. It took quite a while to load data from our old phone and the customer service gal at the front counter was terrible. Had to go back three times and she had no idea what she was doing or what was happening. Will not return to this place!

This place is a lifesaver!! Everything from network racks to HDMI cables and everything in between…read more So thankful for this store during a facility buildout, after our shipments got delayed and/or never arrived. Thank you Altex. Sending love from California! Wish we had you guys here.

Alter is my go to business fo everything in the electric world From computer science to tools and…read moreparts

Went in and got a great deal on a cracked phone screen. They have some really great prices. More…read moreimportant the service. THEY TAKE CARE OF YOU.

Do not utilize them for Any services and if you do ensure that all repairs are 100% without issues…read more They WILL Not give you a refund or Repair anything further without another payment.

Welcoming and friendly location. Staff here are so helpful, Mo and Sam really helped us set up our…read moresons 17e. They even went out of their way to find an available 17e iphone and have it delivered to the store. So impressed and so grateful! Loved the promotional discounts offered as well. Amazing location!

Mario was the young man who presented what his company had to offer.He was professional and…read morecharming .John came and installed the security system and taught us how to use the system, He was friendly and helpful .He had a great attitude and a wealth of knowledge about the system he was installing,I highly recommend this company for all your security needs.

We switched from Guardian Home Protection to Alamo Smart Home because of the pricing and security…read morefeatures offered. Our salesperson, Mario, was late to the initial appointment and did not notify us. We had to call him, and the appointment was rescheduled. During the rescheduled appointment, Mario used a "point system" instead of providing actual prices for each item. When questioned, he said it made the math easier for salespeople. We proceeded but were never given a clear, itemized breakdown of the equipment costs. The installation technician was excellent, professional, and helpful. Our complaint is not related to his service. Our agreement included garage door equipment, an air-conditioning controller, outdoor video equipment, and other security equipment. The garage equipment was not needed because our existing opener was compatible. The AC controller did not work correctly after installation and was removed. Neither item was part of our completed system. On August 12, 2026, I notified Mario that the AC controller was not installed. He said the loan had been finalized before installation and that we could receive a check or free monitoring for the value. I asked for the value but received no response. On August 14, I followed up and was told the difference was $150. Because that amount appeared extremely low compared with the total loan, I requested an itemized invoice but received no response. I have repeatedly called Alamo Smart Home and left messages for the owner and salesperson. No one has returned my calls or provided an invoice. My first loan payment is due September 4, 2026, but the company has not explained or corrected the charges for equipment we did not receive. I am concerned that the loan was finalized before installation and never adjusted afterward.