Absolutely incompetent! Took my iPad in for a battery. When they returned it, the battery was worse…read morethan before and both my rear facing camera and microphone were not functioning. I took it back for another battery and repair of what they broke. Received the iPad back in two days, and not only was the "new" battery even worse (completely dead within hours with no use), they stated that they could not fix the rear facing camera, but they refused to pay any toward a replacement. I'm now out $1000 for a replacement iPad. Stay away from this place!

I had work done on my two iPhones at the Cumberland Mall location earlier today, September 23,…read more2025. Rey worked on one, and then the power button stopped working. He insisted they don't go near the button when fixing the screen or battery, but the button worked just hours earlier when I decided to bring my phone in. While he was troubleshooting the button, he pulled out a rubber seal with some tweezers, and then told me that I could come back in one week when he worked again, after he has a chance to order the needed part, and he will fix the button without charge. I'll update my review if the promised work is performed in one week on September 30, 2025. Also, iPhone batteries ship at around 50% charged no matter who you buy them from because its the most stable charge state for a battery and therefore the safest to ship, but the battery he installed on the phone powered on at 5%, which would never happen with a new battery. I think only one of the two phones he worked on received a new battery, and he thought he would save some money with the second battery. After I charged the phone to 100% and played around with the new screen, the home button is also now not working. Sometimes I have to press it three or four times to get the screen to turn on, sometimes it does not work at all. Both the home button and power button worked perfectly prior to taking it in to the shop. Update: On September 24, 2025 I called in the morning to speak with a different employee and to confirm the power button part had been ordered. I spoke with Mavis who said that the part is ordered and they will fix the button on Tuesday Sept 30, but she tried to explain the battery away as a "new battery that had just drained its battery while sitting in inventory". I think this is a sketchy explanation. Update: On September 30, 2025 I came in and they fixed the broken power button. I did not bring up replacing the battery because I just didn't want to complicate the matter. Between Sept 24th and Sept 30th, the home button had started to work properly so I think it just needed to work its way into proper place, but the home button has been a little iffy since Sept 30th. I am hoping that the home button starts functioning normally again within the week.

I a very disappointing experience with this business. I spent $139 to have my phone screen…read morerepaired, and within two months, the screen began malfunctioning randomly ending calls and sending messages on its own. When I returned for a repair, the staff initially denied any record of the service and even accused me of lying. After showing proof of payment through my bank statements, I was told the screen "wasn't theirs" but they'd replace it anyway. The technician also warned me that if the screen failed again, they wouldn't replace it again--despite the original employee assuring me their screens came with a warranty. I accurately described the original employee who sold me the screen, and was told he was "on vacation," offering no further resolution. After the second repair, the replacement screen started blacking out shortly after. At that point, I refused to return. To make matters worse, I was also charged $25 for a phone case that has already started to discolor within days. Poor product quality, poor customer service, and no accountability. I would strongly advise against getting your phone repaired at this location.

From the owner: Hi there! I'm Ali, the proud owner and chief technician at IRepair Xpert. With a passion for…read moretechnology and a knack for fixing things, I've dedicated myself to providing top-notch repair services for all your phone woes. With years of experience in the industry, I've honed my skills to tackle any issue, from cracked screens to water damage and everything in between. At IRepair Xpert, we believe in quality craftsmanship, using only the best parts and techniques to ensure your device is restored to its former glory. But it's not just about fixing phones; it's about providing exceptional customer service. We understand how important your device is to you, which is why we strive to offer transparent pricing, quick turnaround times, and friendly support every step of the way. Whether you're dealing with a shattered screen, a sluggish battery, or mysterious software glitches, trust IRepair Xpert to get you back up and running in no time. Stop by our shop today and let us take care of your phone repair needs!

The salesperson applied a screen protector to my daughter's phone, told her she needed it even…read morethough she already had one, then charged her $28. He was rude and called her a liar when I asked for a refund. He gave me the runaround for 20 minutes. Tried to refund me $10 instead of the $28 he charged. Stay away from this store!

got my phone repaired here twice. both times the screen had performance and display issues such as…read morelines through the screen when it was lit up, screen would freeze to the point i would have to restart the phone. Also the placement of the screen seemed to not fit for my iphone 15, it was not flushed against the frame and stuck out about 2mm looking as if it was floating on top of the device itself. Which leads me to my final issue. Due to the fact the screen replacement was not flushed to the device frame, I completely shatters within in 2 months of the last time I repaired a screen with them, this is WITH THE SCREEN PROTECTOR. I was charged over $300, the product was not worth that amount. DO NOT GO HERE. I even asked them when I picked up my phone if they use the same screens as apple and if they were apple certified, they said yes which was not true considering apple has strong materials that make up the phone. My device even had an error saying it was not an apple part and was not installed correctly. With that said, save your money, go to apple or learn to do it yourself.

This store employees from the owner ,GM, and customer service reps inside of this small…read moreunprofessional establishment is very poor! I feel as a customer that I was victimized and so much more based on my gender, age, credit, and personal background! One of the rep in the store fraudulently ordered many new iPhone 13 under my account number without my consent and knowledge! I found out by a confirmation notice from UPS confirming a shipment of the newly already activated phones that was being shipped to the Verizon retailer located in Cumberland mall! Once aware I immediately called the store the same rep answer and said he did see the order that he must've did it by mistake and would I like to delete my order that he made a so called Mistake on! I asked for a supervisor or to speak to corporate and he said he didn't have a chain of command! I reached out to Verizon corporate Fraud department and they verified that it was fraud and blocked the order! I noticed when setting up my new account in this location that they use personal laptops while doing business and in putting customers personal information please be aware of possible scams!

We took in our wii system that stopped working. It was an old system our kids used and we…read morecurrently started letting the grandbabies play with it. The repair was reasonable and its now providing indoor rainday fun when the grandbabies are over. The sevice was prompt and we would return.

From the owner: Cracked Screen? Dead Phone? We Fix It Fast! Tired of dealing…read morewith a broken phone? We repair iPhones, Samsung, Pixel, and more — screens, batteries, charging ports, water damage, and even the tough stuff others won’t touch. Same-day service. Honest pricing. Local experts. Come see us at 4192 S Main St, Acworth, GA let’s bring your phone back to life.

Got in contact with them the day before. I drop by. Dropped phone off. Back in the time frame they…read moreproved. Screen looked new and in operating condition. Thanks.

I visited April 10, 2026 while on my work break and the service person had me done within 20…read moreminutes. My phone works perfect! Excellent customer service. I hope I do not have to revisit due to a broken screen, but if I do I will definitely use Cellular Depot. Thanks once again for great service.

Save your time and money and go to Verizon or somewhere else. This stores bad information cost me…read more$1100.

Coming to this location is always quick and painless…read more Malik always takes care of me when I come, he actually helps me with my personal and business account. Even if they do not have the product I want, the are quick to go the extra mile and see what stores nearby have it, or ship it to my home/office priority. The free and plentiful parking also make it a great location. I'm forever a loyal AT&T customer!

Cellairis - w/I Walmart, Op, AL Shyt uncertified…read moretechnicians My experience was Shyt, Tech broke my phone and lied - damn cell wouldn't power on after these Gumby Techs touched it. similar comments will appear - give it time No to Cellairis

The location inside of walmart in lithonia,ga damage your property and lie about it to take the…read moreliability off of them. The manager of the location is a liar and has poor customer service skills. The manager accused me of sitting on my oppose ipad which caused the frame to become damaged which makes absolutely no sense. I took the iPad to get the screen repaired and received it back with a bent frame on the side and the only explanation was I brought it in the location in that condition and it looks like I sat on it which made the frame bulge out. The most ridiculous lie I ever heard. I highly recommend not using that location for any service. 0 stars for the location and the manager of the location.

I really wanted this to be a smooth, "drop it off and pick it up fixed" kind of experience... but…read moreinstead, it turned into a week-long lesson in patience. I came into uBreakiFix for a cracked front + inner screen. They gave me a quote. Cool. I submitted that exact quote to my insurance. Insurance paid me based on their numbers. Simple, right? Not quite. Upon pickup, I'm suddenly told the quote was wrong. That they itemized the incorrect parts and now the repair magically costs $300 more. So now I'm being asked to resubmit a brand-new quote to insurance and "hope" they cover the difference. Hope?! Let's be clear: I didn't misquote anything. I didn't select the wrong parts. I didn't create the invoice. That was 100% on them. Yet somehow, I'm the one expected to jump through hoops and clean it up. I even contacted corporate thinking they'd step in... but nope. Same response: everyone missed it, please work it out with the insurance company. Meanwhile, my phone is still being held hostage, I've lost a full week of time, and I'm stuck managing a mistake that wasn't mine. At this point, I'm picking up my phone and taking my business elsewhere. This was frustrating, time-consuming, and avoidable with better attention to detail and customer care. Mistakes happen, I get that. But accountability matters even more. Yelp Elite tip: double-check everything before you hand over your device. And don't assume the quote you're given is final. On to the next repair shop.

Billy and Derick are lifesavers worked with me and my price range and also helped me save money…read more!!!! Got my ps5 Xbox and iPhone fixed up there and the work PERFECTLY