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    uBreakiFix by Asurion

    4.2 (35 reviews)
    Open 10:00 am - 7:00 pm
    Updated 2 months ago

    Services - uBreakiFix by Asurion

    Desktop computer body repair

    Desktop computer support

    Device support or repair

    9 More Services

    Laptop body repair

    Laptop support

    Mobile phone body repair

    Mobile phone support

    Printer repair

    Printer support

    Tablet body repair

    Tablet support

    Video game console support

    uBreakiFix by Asurion Photos

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    2 months ago

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    UBreakiFix

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    11 months ago

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    5 months ago

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    UBreakiFix

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    4 years ago

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    3 years ago

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    6 years ago

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    3 years ago

    They took the time to explain the process going through asurion for a warranty replacement. Very efficient, excellent customer service!!!

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    2 years ago

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    3 years ago

    Fast, fairly priced, easy and professional - the repair and transaction took less than 5 minutes!

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    2 years ago

    phenomenal customer service that goes with the stellar service. Before I got to my house the issue was resolved!!!

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    3 years ago

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    4 years ago

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    5 years ago

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    3 years ago

    I have used Asurion a few times and service has been outstanding each time. They were great explained every step of the way.

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    3 years ago

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    4 years ago

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    3 years ago

    Josh was friendly and very knowledgeable. He repaired my son's PS5 in a matter of hours. I would highly recommend.

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    3 years ago

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    3 years ago

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    5 years ago

    Wonderful staff, friendly and competent. Fast and honest. Above average even compared to before the labor shortage.

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    4 years ago

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    5 years ago

    They have fixed my iPhone twice. They do a great job and are fast. I do recommend their services.

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    6 years ago

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    4 years ago

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    6 years ago

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    7 years ago

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    4 years ago

    Good people, good work. Great service. They also recommended the insurance which saved me money.

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    7 years ago

    They have helped on a few occasions and I am very pleased with the service they have provided. Will definitely be back.

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    7 years ago

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    4 years ago

    Great experience. Super nice techs and very reasonable. I would definitely keep them in my contacts for future problems/issues.

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    6 years ago

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    5 years ago

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    4 years ago

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    5 years ago

    Service was excellent and fast. Rachel from the start was amazing just getting my phone checked in and with pick up! Thanks!

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    UBreakiFix

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    5 years ago

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    Ask the Community - uBreakiFix by Asurion

    Review Highlights - uBreakiFix by Asurion

    Rachel from the start was amazing just getting my phone checked in and with pick up!

    Mentioned in 3 reviews

    Read more highlights

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    Smart Tech Clinic

    Smart Tech Clinic

    3.7
    (3 reviews)

    Smart Tech Repairs took care of my crack screen in no time! I want to thank Chris for taking care…read moreof my device and now I can continue my business!

    I came to this place because my phone was cracked. He sold me when he offered a 3 month warranty…read more To my understanding the warranty covers you in the case the screen black outs. Any physical damages would have to be paid for. Which is reasonable I agree and he fixed my phone. I have a 17 Pro Max the orange one. After he fixed it he told me my "stand by" function will no longer work which I thought was fishy considering I'm paying $200. I bought a new screen privacy screen protector and when placed on my new screen lines appeared as if the screen was rejecting the screen protector. Now these are problems that I noticed immediately they're small and not the end of the world but it's worth mentioning since people are paying. Now back to that 3 month warranty in the case the screen blacks out. I had a gathering with my family so to stay engaged I sit my phone the table. Something I do all the time never been a problem. I wake up the next morning to retrieve it and it won't turn on. My phone will ring , you can feel the vibrations my phone is not broken my screen just blacked out Something That Was Supposed To Be Covered In The Warranty . I call him and he tell me he can not replace my phone if it was damaged by water. The way he can tell or not if it has water damaged is by a strip inside the phone if it's x-color it dry if it's y-color it's been water damaged at some point. I tell him my phone has been wet before I came to him and I'm positive my phone just blacked out. He tells me he would not have sold me the warranty had he known I had previous water damage because it makes the screen more prone to blacking out. WHICH IS TOTALLY UNDERSTANDABLE. But my problem today is I was not notified of this disclosure until after I've already paid and my screen is already blacked out. This business represented horrible communication and integrity the price is extreme and the product is mediocre. If I pay $200 for a service I expect all the functions of the phone to be there after the service. And if your selling point is your warranty you should be communicating your terms.

    AT&T Store

    AT&T Store

    2.1
    (27 reviews)
    $$

    Worst mistake of my life!…read more In June 2023, I was approached at my home by an AT&T rep named Makayla stating that they were doing a promotion in my neighborhood and said the first 2 months would be free. I signed up and the install went fine. Fast forward to the end of the month, and I received a bill. I called but was told that the rep didn't have the authority to offer me that. I asked to cancel service. Fast forward to the next month, I received another bill. The service wasn't cancelled and I was charged again (keep in mind I wasn't using the service at all). I called again and informed them to cancel service and I would not be paying for either month. They would need to take up the issue with the rep that came to my house. I was able to reach out to that rep, she said she didn't work for AT&T anymore and to contact her previous supervisor. After multiple attempts, I can't get a call back. 2 years later, I'm still dealing with this issue with collections. You couldn't pay me to use this company. They scammed me into signing up and are now demanding money. They do not value customers at all.

    So, my wife and I upgraded our Galaxy S20s to a Galaxy S26s with our AT&T online account. 13 days…read morelater I had an issue with the Messaging APP. Phone support told me I needed to take it to an AT&T store to get it fixed. I went to the Hiram AT&T store and the rep there immediately told me she could not help. She said that with a loud and disrespectable attitude. She said they are not trained on that APP and I needed to take it to the Best Buy Store/Geek Squad down the street. That APP is a GOOGLE APP and maybe they can help. I replied, this is an ATT phone, I bought from ATT and the App is provided on the phone by ATT and ATT should support it. She again, with a loud voice said, "take it to the Geek Squad". Then another person came over and told me the same thing, with a loud voice. She said she was the manager. I walked out of the store. After thinking about how I was treated, I went back in and asked for their names. They refused to give them to me, asking why I wanted them. I told them I wanted to escalate this. The person who said who said she was the manager again then asked, "who are you going to escalate to?". I did not answer. I asked for her name again. She said just "just say I am the manager on duty". I said, I have been an AT&T/Cingular/Bellsouth customer for 50+ years, maybe I should now change to Verizon. She said "go ahead". That statement tells me she does not care about customers. Folks, this is a prime example of where customer service has gone today. Like Clark Howard calls it, "customer no-service". By the way, I am still searching to find the area AT&T VP for this area. I know there is one because I had to use one for another issue in another area a year ago.

    uBreakiFix by Asurion - mobilephonerepair - Updated June 2026

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