TY again for helping out my father ... This is greatly appreciated .. always friendly and…read moreprofessional .. Hope everyone a great ....

The absolute worst. They just care about getting sales…read more I bought a iPhone & went back to return it. Dale was great took the return and ported my number to my main line. He also mentioned if I brought back the box I would get a refund. I come back with the box and receipts and unfortunately dale is with another client. John proceeds to help me leaving clients that he was working with. John was under the impression he was not getting a sale with the other clients so that is why he dismissed them and came to me. Once he found out what I was there for he started the process. However the clients he was with had a change of heart and were going to get a phone call they called him over again so now he is more interested in the sale than helping me out. He then goes back to the other clients and leaves me at the desk. I was patient but after waiting 45 mins I decided to leave. I called dale and expressed my frustration he tells me that he will take care of it and send me a check. I agreed and left it at that. 5 mins later John calls me back and tells me I need to come back that he is not returning my cell phone unless I am there. Furthermore, there were other employees that were available to help me but since it was not a sale they made up excuses that they were busy. I would encourage corporate to look at the cameras 3:55pm 12|30|2024 "busy" is being outside smoking a cigarette. Completely unacceptable I will never go back to this location. I will never recommend this location.

love this store! most people seem super sweet and helpful! would return, and probably will. thanks…read moreWW!

I've always seen this place passing by while I'm running errands, so I finally decided to stop by…read moretoday. Oh my gosh, it's worth every penny! And guess what? Chelsea and Melody were super helpful in unlocking my phone and getting a free service. They were amazing!

Mr. Phone Pro is hands down the best place in town for phone repairs. Not only are their prices the…read morebest around, but their service is incredibly fast. We dropped our phones off at 8:00 a.m., and just two hours later they were completely repaired. One phone needed both the front and back replaced, and the other needed the back replaced, both were completely shattered. They fixed everything perfectly, and the total cost was about half of what other places quoted us. Now let's talk about the staff. They are incredibly positive, friendly, and professional. Everyone there was knowledgeable about the products in the store and happy to answer questions. Their attitude and customer service were so impressive that we actually canceled our phone upgrades with Spectrum and decided we'll be going back to Mr. Phone Pro to purchase our new phones instead. If you need a repair or are thinking about a new phone, start here first. Great prices, fast service, and amazing people. Support small businesses, you won't regret it!

This guys are the best and I fully recommend them , they put the customer service in high ,…read more This place fix my back of my iPhone that was crack , a couple weeks pass by and I notice my back was crack again , well this guys back up their warranty and redone my back screen as their good faith of their work , so definitely this guys are honorable and trustable and great people to build good clientele... You won't be disappointed to come here , they have fair prices and they back up their work ... Thanks for fixing my phone

Trevor was great gave us exactly what we were looking for was honest that a more expensive phone…read morewouldn't benefit us for what we were looking for I liked the honesty . Thank you Trevor

Great service. Can't find anyone better to help set up a new phones. Quick and easy purchase lots…read moreof variety.

Jason, Gail and Kahli was so nice helpful and informative that made us feel welcomed as soon as we…read morecame in, they let us know the newest offers and deals. Amazing keep up the good work!