Customer service. This person is very difficult to work with. One of those people who expects you…read moreto know as much about your iPhone as he does. Scoffs at questions. Arrogant and repulsive behavior.

Add one more voice to Jay and A2Z's stellar rating. I happened to be in the neighborhood getting…read moresome skates sharpened and saw A2Z's sign so I stopped in. I'd been looking for a tablet and had no experience with them at all. I am fairly computer Savey having been a software developer for 40+ years but tablets were something of a mystery to me. Jay & chatted for 15-20 minutes, talked about my needs and what I intended to use it for. Jay offered to send me some info on a couple of new tablets he knew about and could order. He also mentioned a different model available at the local "big box" store. I checked out his suggestions plus the big box option that he had mention and it turns out the big box store had a "just introduced" version of his suggested tablet that had a larger screen, more storage and a slightly better processor than his suggestions. Plus it was a few bucks cheaper. All in all I did end up getting the big box tablet but I really appreciated all of Jay's time and effort that he put in with helping me figure out what would work for me and the price range I would be looking at. I went back there the next day to show him the new tablet and got a screen protector from him. He was just the help I needed and did it even if it didn't earn him very much. Can't ask for better help than that. I'd go back to him in a heartbeat for anything he could help me with even if his price wasn't the lowest one!

They were extremely helpful!! Mr. Martin & Kumar helped us out and they luckily had a deal going…read moreon! Great price, and speedy fast! about 20min, every other place I called was overpriced & would take forever! This place is also open 24/7 for your convenience. I personally have never heard or seen a phone repair store that's 24/7. Exceptional service and highly recommend!

Terrible place to go purchase anything ! All the employees…read moreare teen who don't give a penny about customer service

I've driven by this place a zillion times, but never have stopped by. It's in Midway, across from…read moreBanfield Pet Hospital and Big Tent Liquor off the Green Line. I had dropped my Iphone and part of the corner popped out of the case, so knew I needed to get my smartphone fixed. I checked out some Yelp reviews and decided it was worth stopping by. First, Snelling Avenue was undergoing major construction when I drove there, but it was easy to get to and has its own parking lot, which is super convenient. It was empty when I went in, and I was promptly attended to. The store manager, Demetrius W, helped me. He went over the minimum labor fee of $26, and they literally fixed it within 5 minutes. I barely had to wait - had great customer service, and found the price to be reasonable from other estimates that I got online. Overall, very happy with my relatively easy Iphone fix!

Friend had bought an iPhone from them in the past and they seemed friendly and trustworthy. Brought…read moremy own iPhone in to have the cracked screen replaced. When I dropped off my phone it was functioning and charging completely fine. Picked it up the next day and it wouldn't charge and was stuck in a restart cycle. Demanded to know what happened to it and after running some tests they finally admitted they had fucked the motherboard. Okay price for fixing screen but be prepared to have to buy an entirely new iPhone and if they destroy your cracked one they only refund cost of screen not $25 labor cost, which is ridiculous because all they did was destroy my phone.

Stay away from the shady store. Wanted to buy some AirPods…read moreto replace my broken ones so I stopped in during a layover. Got the AirPods 4 ANC. Thought they were expensive at $260 but didn't realize that is $80 over the MSRP at Apple Store! Tried calling but cannot find any working number for this store and website contact has not responded. Currently disputing this with my credit card company.

I get excited when I see a store like this at an airport & I have time to shop and browse…read more However-this is one place you want to avoid at all costs! From what I could see, everything was overpriced (when it was legible marked). Well, figure they have to pay for the high airport rental fees... My complaint is the crappy service-and that they know less than me!

Received top notch service here. It took just a 5 minute visit for Rick to fix my Galaxy S10. Would…read moredefinitely go back again.

This review is about my cracked screen for my Samsung Fold phone. I filed a claim, and the nearest…read morelocation for Minneapolis was Richfield on Lyndale Avenue. Now I know what you are thinking, I didn't have a choice of locations. I did. Three years ago for a different phone, they took care of me. With that said, I am happy to say this was my second satisfied experience. This location is north of HYW494 in a court of shops, businesses, and restaurants on Lyndale Avenue. My phone is complicated, so normally these questions are asked. Did you drop your phone? No. Was it dropped in a liquid? No. Was there anything you did to break your phone? No. It was simple, my screen cracked about 1 inch from the bottom of the fold of the phone. After filing my claim and taking it to be fixed, the uBreakiFix team confirmed the status of my phone and said this would be taken care of. I know this was a long-winded story to make sure John and Christian (uBreakiFix experts) are taken care of. Because of them, my experience was spectacular. They were kind, patient, thorough, experienced, etc. Also, they sent me a personal text with the status of my phone and when it was fixed. When I arrived to pick up my phone, they were happy to see me and explained what they did to fix my screen. I know this sounds unreal. Why would they show so much care? I don't know. I challenge you to find out. See if they treat you as well as they treated me. Thanks, John and Christian! This is for uBreakiFix leadership, please replicate their kindness and professionalism.

un pésimo servicio dejé el telefono reparando, a los días fui a buscarlo y la tienda cerrada ya van…read more3 días y sigue cerrada. muy irresponsable los encargados de esta tienda no se las recomiendo, muy mal servicio

"I had my iPhone screen fixed here, and the customer service was excellent. The quality of the work…read morewas top-notch, and I would highly recommend stopping by if you need any repairs!"

Overall it was a good experience. The customer service representative did a good job of explaining…read morewhat needs to be done in order to fix the screen on my phone. Unfortunately I had to come back in because the screen that was installed started to glitch. So I had to make a second trip to get it fixed again.

Did the water damage repair and the screen replacement here one week after my phone got dead. The…read morenew screen has some deficits and doesn't work perfectly but at least I kept all the data here in the phone otherwise I'd have to swap a new one at Apple store losing all my stuff there.

My Samsung Phone needed a new charging port. Martin ordered a new terminal for overnight delivery…read more Within a 24-hour period, my phone was charging again. I was pleasantly surprised with the fast service! Thank you CMTC.

Went to them to get help with my charging port on an iPhone. They told me it would be $100 but I…read morecould buy a wireless charger for $35, which I thought was a good deal so I could take some time to figure out what to do. The charger worked a TINY bit (like sometimes, if I had it positioned just right it would charge at the rate of about 10% per hour, but also just would stop charging randomly when it hadn't been touched. I called to see about the return policy which is apparently exchange only. They say this was posted but I certainly wasn't too that and there are so many posters and signs all over it doesn't surprise me that I missed it. When I called to find out what my options were the guy just kept telling me to come in and if it was damaged they would give me a new one, I said I wasn't sure I wanted to go through the bother of coming back (it's not that near me) in order to get another one that would probably be faulty too. He hung up on me. I do realize that they likely get scammed by people trying to return things and cheat them somehow, but I was very disappointed at every step of the experience. Just burn your cash in a bin, or go somewhere else and good luck!

Incredible pressure with the upsell. Went in to pick up a Gizmo I ordered for my child's birthday…read more 30 minutes later I had to walk out because after multiple attempts, politely, then directly explaining I wanted to get the Gizmo and go. Relentless, then ridiculing me for not accepting their offers. Ended up buying an Apple Watch instead. Worst customer service experience I can remember.

Ron Mills, business account manager in the metro area, is an unscrupulous, slick talking man but…read morehis supervisor, Reid, (Ron Mills' supervisor), said, "you signed a contract." I simply could not get the transfer code from Xfinity for my paid-off iPhone 13ProMax THAT DAY so Ron said, "let's just swap out a phone for you." I put it on auto pay, and come to find out, I'm stuck with a three-year contract. Two years into it I still owe $1000. I am visually impaired, as I told them at the time - it was obvious. Ron said, "it's the best deal you can get," and his rude boss, Reid, finally getting back to me, belligerently kept saying "you signed a contract." He had no compassion for a mentally and physically impaired senior. If Ron Mills is working at this store that day you want to set up a business account, DON'T, find another location if you want to get a business account. Or better yet, another carrier, (Ron services several stores.)