On April 18 our fiber optic cable failed and the Verizon technician Kyle was at our rural home…read moreearlier than promised the next morning. He laid over 1000 feet of cable and installed a new exterior junction box within about 3 hours. His cheerful attitude and ability to answer all of our questions was greatly appreciated. Thanks Kyle and Verizon. Robert B

Went to upgrade my phone, also my husband wanted to speak with business rep about his business…read moreline. Brandon was helping us and kept trying to tell my husband what he should do with his business line. My husband told him multiple times, that he needed to speak with business rep about his line because non business reps have tried to help him before and it didn't turn out good. Brandon ended up throwing a fit saying "he can't help a customer that doesn't want to help himself" and walked away and left us with another rep. It was very unprofessional, rude and childish behavior from Brandon.

I got Excellent Service from this location. Here's the scenario:…read more My phone would not hold a charge. Also, in order to even charge the phone, the charger port had to be reinforced by electrical tape to allow the charging cable to stay in the charger port and make contact with its elements. What? Insurance? Yah, I had that 360 thing, but my issue, I was told by unsympathetic and numerous call centers was, "not covered" and the ever helpful (not) we're going to assist you by "passing the call to anywhere but our department." But I digress. Fortunately for me right up the street on Garrisonville, is a superior TMobile store. My interactions with Mr. Jordan, Ms. Alia, Mr. Rangel and Mr. Juan were all epically superb. Mr. Jordan assisted me with activation of my new device and made it truly painless. Ms. Alia (new hire) commiserated and offered insites and helpful suggestions and Mr. Rangel I consider my technical advisor he ensured I made sound technical/phone decisions. Mr. Juan was instrumental in helping minimize my stress level over a 2 week period while I waited for my new phone from another Vendor. His customer service skills are second to none. I know. I have spent hours in that store. Their dedication to customer service, product knowledgeability, empathy and teamwork was and is phenomenal. Soooo...if you'd like to be treated like an adult AND you go in to the store acting like an adult, in spite of your frustration with the faceless voices at call center customer support, make sure you support this location. I will.

Great customer service. Went in to replace my wife's phone, and Sol helped us out with a lot of…read moreinformation and courtesy. I'd definitely come back to this location for service!

They are closed on Saturdays. Meaning they are closed both weekend days. The business needs update…read moretheir hours. Was a wasted trip.

Great service good price, completed when it was supposed to be, convenient location...............read more

I made an appointment via Samsung Care + to have the back glass on my S24Ultra replaced. I came in…read morefor the appointment and the employee working to open the store (appt was for 10AM, right when they opened) was friendly and helpful. But he advised he had to take the phone and couldn't work on it for at least another hour when the next employee showed up for work. I came back the next day and it was ready to be picked up. The repair was perfect, couldn't tell the back glass was new, not the one that came on it. Would highly recommend them, but they need to do a better job keeping appointments and doing the work when the appointment is made, I can drop off a phone anytime, don't need an appointment for that.

Great customer service here from the whole team. They made a complicated process easy-peasy.read more

This store is a scam. I had a quote online for a $25 diagnostic for my laptop. When I picked it up…read morethey said it was $52.99. I asked them why it was that much and they said they changed the price. I asked why it's still listed on their website as $25 and they said they haven't changed it. I asked them to honor the quote price and they said that only a manger could make that change. They gave me names of two people with numbers and not one is a manager at that store. They also have old business cards of managers that no longer work there. And to top it off they didn't even let me know what was wrong with my computer that it kept shutting off. They said they would have it done in 24 hours and I had to track them down. The technician said he didn't even do a full diagnostic but I paid the full price, big scam. They have no clue about customer service nor maintaining a business. Update: a manager finally reached out and made things right. He refunded my fee for basically the technicians doing nothing to diagnose my laptop. He attributed the miscommunication due to inexperience employees that did not know any better. Hopefully this will be a lesson learned and training moment for better customer service in the future.

My Mac saw having issues and I was in a hurry to get it fixed but dreaded the drive to Tysons to…read morethe Apple store but then I recalled being inline at Popeyes and seeing Experimax and the rest is history. Gabe was Awesome. This guy is Honest and a Trust worthy, all computer people know the feeling when somethings wrong. He fixed my Mac in 1 hour and I haven't had any problems since then. Thanks Again to the Team at Experimax in Stafford.

I was very pleased with the service that I received for the replacement of a cracked Apple Watch…read morescreen. I went to Apple first to see what the cost would be and was shocked when they quoted $390. I was considering getting a new watch until I contacted Rayo. They were very professional, reasonable, and courteous. The repair was quick and I had honestly expected delays and excuses from such a small shop. Rayo was a pleasant surprise, and I will be using them for any future repairs.

I went to Rayo Quick Repair in desperate need of help with my cracked screen. Rayo was my third…read morestop of the day since everywhere else was charging over $500 to fix my phone. as soon as i walked in i knew i was in the right spot he was very welcoming and eager to help me and told him my story. Rayo charged me with a price i couldn't deny which made me very grateful that i found a place with reasonable pricing he was able to get it done within an hour and made my day better with a fixed screen! thank you again rayo

I went to The FIX at Walmart in Utah! within three days! I got my phone back fixed! and I was very…read moregrateful for their work! thank you so much! for fixing my phone! I am so grateful for how they fixed my Google pixel 6 pro!

From the owner: The Fix is one of biggest phone repair franchisee company in the USA and we opened a phone repair…read moreshop located inside the Walmart in Stafford, VA, offering same-day service for most repairs. We use high-quality parts, have expert technicians, and provide a range of services including screen repair, battery replacement, water damage repair, and more. We also sell phone cases, screen protectors, and chargers, and offer AKKO Phone Insurance. Customers can visit the store, or contact us online to schedule an appointment.