Got screen replace due to crack screen. The company repaired screen & told me the screen was…read moretampered( doesn't crack easily). When they repaired the screen the company also messed up the middle screen sensor (didn't realize until I got home). The company told me to come back day after day to get fix. After a week I did drop the phone and bottom side crack (small crack)... Screen was not tampered (as if it was the light drop I did should not have cracked with a case ON)... nor will they fix the defected screen from the first repair. Unethical and work is awful.... Here again replace screen went in next day for them to fix the sensor on the iPhone screen and got the run around. The SCREEN IS NOT TAMPERED GLASS. The screen was already defected from day, 1 because the next day the middle portion did not work. I took the phone in the next exact day without a crack on the screen everyday they told me to come back for a straight week. 2 week came in now I have a small bottom crack and they will not fix the phone that was messed from there own mistake.

From the owner: We buy, sell, and repair smartphones, computers, and tablets. Accessories are also sold here. Other…read morethan repairing phones and devices, we also unlock and sell used phones. We pride ourselves on friendly service, and also accept walk-ins. Bring in your emergency repairs, and we'll help!

After a move I came into the store to simply return equipment. I was informed there would be a 45…read moreminute wait. Over 80 minutes later I was still waiting to simply return equipment!!! Why there isn't a process just to return is insane to me. They encouraged people to go to UPS for the return but why do I have to leave, face traffic, and possibly wait elsewhere? There were people trying to get phone service which took a long time. Couldn't you scan in equipment while waiting for phone activation??

I must have come on a good day. While quite a few people were waiting when we arrived, we had an…read moreappointment and checked in upon arrival. It was a Sunday, and only two Spectrum reps were working. Looking at the sign-in queue screen, 12 walk-ins were waiting, but only one other appointment was ahead of us. We were called about 10 minutes before our scheduled appointment time, and the staff member who assisted us was knowledgeable, efficient, and professional. We were in and out in about 20 minutes, ahead of a few of the walk-ins that were there waiting when we arrived. Make sure you schedule an appointment to avoid long wait times.

I had an excellent experience working with BRANDSMART thanks to Jantzen Jones. I recently purchased…read morea brand-new GE stove, and Jantzen truly made the entire process fun, simple, and easy. He has an amazing personality--kind, funny, and extremely knowledgeable. He took the time to answer my questions, explain my options clearly, and made sure I felt confident in my purchase. This was hands-down one of the best appliance buying experiences I have had. Highly recommend asking for Jantzen if you are shopping at BRANDSMART. I will give Jantzen my business EVERY TIME I visit BRANDSMART!!! Thank you!

Tyrese and Khaliqah are amazing. They are what a customer dreams of when shopping!! Keep up the…read moregreat work!!

Looking outside you would think this business was closed. Weeds are growing everywhere. But once…read moreyou get inside It is very clean and there are deals everywhere. Most of the employees run away and do not welcome you. But When we were over looking at the mattresses there was one employee a gentlemen who was very nice to us. The cashier was friendly. Today is August.16,2025. This would be a great place to buy christmas presents.

On 11/29/24 h Saleman Abdullah Alamun about a icemaker that was on sale for $39.99.Was advised was…read moresold-out. I Asked if I can get a rain check. I was told I could purchase it on back order.He could not pull me up .I gave him my name,phone,email Finally he found my name in system.I paid in full for the icemaker.I when downstairs to pay for it.Cashier asked if I was picking up item.My reply was no it will be on back order.When I get home zI notice my email address was incomplete so I called Abdullah to advised email address was incomplete and I wanted to correct it. I was advised I will be contact by phone or text.Iv'e called for 2 months about the status. To day Alexis was the only person(customer service)that went above and beyond to help

Great Location to get your phones repaired at. Boss will always work with you on a discount for…read moreyour needs. Love the Free Screen Protector Promo also. Keep up the good works y'all.

I asked a number of businesses for a quote for replacing a screen for my cell phone and cell phone…read moreunlock was the first to respond promptly with a very good quote. Our discussion was great and I highly recommend this company.