The BEST customer service! I went there thinking I had busted my screen. He showed me that it was…read morejust the glass screen protector. He could have taken advantage but did not! Thanks to my SIL for recommending this place. 10/10

Great people, great service. Reasonable price to transfer data from a phone with a broken screen to…read morea new one. Thank you very much. My daughter is very happy she didn't loose her pictures. Highly recommend

I've been having trouble sending out emails on my phone for quite some time so I was in the mall…read moreand stopped to setup an appointment . I was pleasantly surprised that they could see me right away. I headed back to the Genius Bar. I loved the way they bounced ideas off each other to try and come up with a solution. The solution was found by Mike and I'm so grateful. It took awhile but they didn't seem annoyed or bothered. I'm very happy we have the Apple Store in Syracuse!!

My nonverbal autistic son had an iPad which he uses as a communication device. We purchased an…read moreApple care plan at the time we got the iPad. The screen cracked and we took the ipad to the store for replacement which is part of the plan we purchased. The employees at the store were rude and unhelpful. I explained at my check in exactly what we were looking for. They had us wait for an hour and a half only to say that they don't do replacements at the store. instead, they would send the device out which would mean going at least 7-10 business days with no form of communication for my son. I can't overemphasize how unsympathetic and uncaring they were. I really do feel that if they were not going to help, they could have said so at the beginning.

Found these gentlemen on Google and they did not disappoint!! I am just leaving here with my…read morerepaired pbone! Customer service here is awesome. They answered phones promptly & provided timely updates. 10/10 would recommend & will return in the future!

I brought my samsung galaxy s10 plus to cell phone for less for a screen repair on a saturday…read more.Noone could hear me on my phone so i brought it back to them on wednesday.They fixed it then on Friday my screen was cracked. So i brought it back up there and they refused to fix it and pretty much said u must of dropped it i told them i didnt and noone uses my phone , they didnt care and pretty much told me i was screwed. It cost me 351.00 for my screen replacement for the same problem to happen. Good thing i put it on my credit card and filed a dispute, Cell phone for less has horrible customer service and stinks at fixing phones dont bring your phone there. No stars but i had to click one

I had my ipad repaired there today. I would recommend this store for phone or tablet repair. It was…read morerepaired in an hour and Jake was amazing. He could not have been more personable.

If there's any way to give less than one star I would give this store and -10 I paid $250 to have…read moremy cell phone repaired and it didn't even last a week I did not abuse it drop it or in any other way purposely break the phone I called them and tried it resolve the problem to no avail. They told me I was more than welcome to bring the phone in and pay another two hundred and fifty bucks to have it fixed again this is a terrible story and I don't think anybody should frequent it

I received inaccurate information when actvativing a phone from a different carrier. This was later…read moreverified by calling Verizon corporate and going online. Verizon employee said Verizon could not activate a phone from AT&T.

I went to this location today with my wife, we were having a problem activating our SIM cards and…read morephones for Verizon prepaid. All of the staff, especially Tom were friendly and helpful. Tom went above and beyond, doing everything he could to make sure he helped us. I'm glad we chose to go to this particular location.

Today I visited the T-Mobile store. I walked in there extremely frustrated because I could not…read moreswitch my old phone to my new phone from a previous provider. My sales tech, Carmen was an absolute wizard. Not only was he patient with me, but handled my whole Situation. After 2+ hours. We finally got it all figured out. Kudos to Carmen.

Often 1 bar in the Village of Fayetteville, NY. Only the account owner can speak with customer…read moreservice even if you are an authorized signor. Recently in Cape Cod I had no reception. Person next to me had all 4 bars and they are with Verizon.

When I first switched to AT&T, the salesperson was SO pushy and when my phone was done backing up…read morehe took out a phone case and put it on my phone without asking thinking I would pay for it. I said please take that off I'm not buying it. Per my employer I am able to get FirstNet and the same sales person was giving me the run around until I called AT&T. The second time I went to upgrade my phone, different salesperson and a much better experience. HOWEVER, they put 2 charges on my bill that I specifically said not to and when I called the first time he said he would take care of it. Second bill comes, still not taken care of and asked him three more times and getting the run around. I decided to call AT&T myself and it was resolved in 15 minutes. I don't think I will return to AT&T again and will switch back to Verizon. The cell service I get with AT&T is not as good as Verizon. Lessons learned. I recommend calling AT&T directly if you have issues with your bill.

I bought a phone from this store last week for my husband and decided to upgrade my daughter's…read morephone today and went to another store on the other side of town because it was more convenient. WE LEFT THAT STORE and I drove directly to this store to get GREAT CUSTOMER SERVICE! Jerrel, Wade and the entire staff were welcoming, helpful and downright AWESOME! I ended up adding a line for my grandson and Guinane kept him entertained and occupied and helped him pick out his FIRST REAL PHONE! She even sang Happy Birthday to another customer who came in, when she found out it was her birthday! WHAT A GREAT BUNCH! THANK YOU, North Syracuse AT&T! YOU ROCK!

Nice and large store in the Destiny mall. Plenty of staff and many options to choose from. Staff…read morewere very friendly and accommodating. I had to upgrade two of my phones. I knew exactly what I wanted and they had both in stock. Transfer process of each phone did take a while but both were free upgrades so I didn't care. The consultant Jose very friendly and accommodating. Just ask for him.

After more than 3 months of trying to get my landline phone number released by Verizon to Spectrum…read moreI missed 2 important calls from medical offices that tried to reach me at the number. I finally gave up, cancelled the Verizon account and am using a new Spectrum number with no problems. {Incidentally, the NYS Attorney General's "Consumer" branch was ZERO help.}