The BEST customer service! I went there thinking I had busted my screen. He showed me that it was…read morejust the glass screen protector. He could have taken advantage but did not! Thanks to my SIL for recommending this place. 10/10

Great people, great service. Reasonable price to transfer data from a phone with a broken screen to…read morea new one. Thank you very much. My daughter is very happy she didn't loose her pictures. Highly recommend

Sonny was amazing! He repaired a severely damaged iPhone in about 30 minutes, and did not try to…read moresell us things we didn't need. As a result, we will always come here for our phone needs in the future. A+++

From the owner: Xtreme Wireless Inc provides unlimited talk and text plans, cell phones, and accessories, and phone…read moreand computer repair services in North Syracuse, NY.

Very poor service at Cicero loc. no Mgr on duty here. Only 2 employees overwhelmed. I waited…read morealmost 2 hrs for service and left. I guess employees do not have authority on some things and could not help without getting mgr on ph.

Mike at the Cicero, NY store was very helpful and knowledgable and helped us with our purchase and…read moreto sort out issues with our Verizon account transactions. Mike gave us excellent service, Thank You!

Solid customer service and friendly staff, very helpful. Replacement parts leave a bit to be…read moredesired. I'll preface this with the fact that I am planning on ditching this phone as soon as the new one comes out, and I just needed something cheap and easy to carry me until this September. If that sounds like you, these guys are the right choice. Had these guys fix a cracked phone (front and back) and, while quick and affordable, the replacement parts are rather low quality. Back glass seems perfectly fine, other than the fact that my MagSafe charging isn't as secure as it once was. I had major issues with my screen after it was fixed but the staff were quick to help me out, even gave me a most of my money back for the display (I had already taken the phone to apple to get an OEM screen put on, and could not get them to give me the screen from these guys to return for a proper refund; all in all I'd say this is fair). All in all Id recommend these guys if you need a cheap quick fix so you can still qualify for apples early upgrade program or a trade in promotion, but if you're looking for a long term repair, it's best to go to the apple store for genuine apple parts that'll last you. Hopefully soon the Right To Repair movement will reach a point where all of these small business owners can get their hands on genuine parts for proper fixes and we can stop relying solely on a tech giant like Apple for our repairs and give our money back to the local guys.

this is the worst store to go get your phone fixed that they will overcharge you break your phone…read moreeven more and expect for you to be OK with waiting and getting you when you were in the store before guy at the front desk has no customer service skills. He has a really bad attitude and I don't think he should work there.

Pathetic customer service. Walk in and all three guys are on their cell phones texting or…read morescrolling. I'm the one who initiates a conversation. Was returning equipment and the associate helping me says"You know you could just mail yourself." I said "Yes, but don't know what to do exactly". He goes sarcastically "Not that difficult ". As his phone falls out of his lap when grabbing the landline phone. Horrendous and will just go over to the location on Taft, hopefully better there.

Poor service with no respect for consumers. Overcharges are common and no recourse possible.read more

Sales person unprofessional. Very pushy, no explanation of cell phones, just wanted the sale. Had…read morefriends at the location and playing cards! No mgr came to our aid, would never go back to that location

From the owner: Visit the T-Mobile store in Cicero and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 7983 Brewerton Rd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

These are the best mobile device repair techs in town. Don't be fooled by the hole in the wall…read moreappearance of the shop, these people are like old school computer repair techs, not fly by night mall kiosk guys. They take the time to really understand how all the latest devices work, and they do an amazing job of fixing them. On top of all that, they care about their customers, and really give you the best deal they can, while maintaining quality. And they don't try to up sell you on unneeded repairs. I went in for an iPad Pro 12.9 screen replacement, which is no easy task. They did it perfectly and in a reasonable amount of time. 5 months later, the screen had an issue that turned out to be a manufacturer defect, and despite it being out of warranty, they would not let me pay for labor on the second repair. Stand up guys, great technical skill. I would definitely take any device I had to them again.

I didn't actually have work done here, but that speaks to what a good business this is. I came in…read morewith a defective keyboard/sticky keys on my MacBook. They easily could have taken my $300 or so for a new keyboard, instead the employee made me aware of an extended warranty I was eligible for, and recommended I send my MacBook into Apple. I ended up getting the repair done by Apple free of charge, and am very grateful that they didn't take advantage of me. Will be going here for any future repairs and recommend it to all for honest service.