Had a great experience today with a gentleman at Techy when my phone got a lock screen and I could…read morenot access my phone. He was able to clear and reinstall everything so I was not locked out on a hurricane weekend. I will be taking my laptop in to have it looked at after this weather episode is over. Thank you so much!!!

Simon Templar said, "You have to be a very good, and usually very dead person to become a saint…read more And more importantly, you need to work three miracles. Now, get to work." Jeremy Miller of Techy is my Saint! The first miracle, Jeremy recovered my data from the 1st iPad Mini that fell into Lake Dora. I know, stupid, but I am a Seaplane Flight Instructor. The second miracle was his team fixed my black screen of death on MacBook Pro, "Your computer restarted because of a problem. Please a key or wait a few seconds to continue starting up." The third miracle was he still had saved my iPad backup folder as I jumped my 2nd iPad Mini in CT river. Hazards of my job! I restored my 3rd iPad Mini with my 1st iPad Mini data folder. THANK YOU, JEREMY! I am so glad you're not a very dead person because you're a living Saint!

i bought a phone online, they didn't even have it for sale, they took my money anyway and told me…read morethe phone was being shipped and what day it was coming, and to find out that the day it was supposed to come I looked up my order to find that it hasn't been shipped. I called got ahold of a customer service and was on the phone for 6 hours and was transferred to 15 diff representatives and was not helped nor was I refunded. every time I tried to get it resolved, they didn't know what to do so they transferred me or just hung up on me

they have been accommodating and amazing as they have helped my family with faulty phones and…read morebilling issues. They went above and beyond on numerous occasion!

We went in looking for a new phone because my husband's phone wasn't working. Unfortunately they…read moredidn't have what we needed but the girl helped us solve the problem with our current phone. We were able to change his number and fix his voice mail. We really appreciated her help!

These are so called sales people. No idea of issues with phones when you bring them in. Also, she…read moresays one thing and find out they lied. Twice. Poor excuse for an employee. Had to go to another Cricket retailer to find out phone issues.

Be warned,this is NOT a Verizon store,it is a "Cellular sales" store with a Verizon sign. So a…read morepotential rip off is not a Verizon employee. With no people but me in the store, a "salesman" charged me $59.99 to remove one app I had a question about, then violated my privacy and took it upon himself to go through all my apps and delete a bunch to seem like he was doing work,including my golf handicap app. Do your homework, find an actual Verizon store. D.S. pound sand .

My 87 year old sister bought a new phone and needed special instructions due to low vision. After…read moretrying to navigate the new phone we returned early the next morning to ask the associate for help. Let me tell you about AJ who saw me struggling with her wheelchair and instead of waiting for us to enter the store he came out and insisted on helping her right there, curbside , while she was in the car. That type of great customer service is the reason we're with Verizon and have been for over 30 years. Thanks AJ, you are a gem!.

Great job on fixing the tablet. Worked to replace a unit that was a replacement at a lower price…read morethan a repair. Fast repairs while you wait. Many cases and supplies are in stock.

Very fast and accurate regarding fixing my phone very good customer service! Prices were a little…read morehigh but that's to be expected when using an iPhone so all in all I think their service was excellent and fast