Say for an hour from 12:05 till one on Monday . Figured they were out for lunch. No sign on the…read morewindow, the phone just kept ringing. They did not open or put it on the machine which we all know you can't do even if you are away. Att right around the corner and all other businesses were open. When you call you are are given reasons like the district manager told them not to come in. Yea! You could have at least left a message on your answering machine, you are a phone come! Disrespectful and rude and lazy!

Consumer Cellular for the win! We visited the Lake Sumter store last week to explore leaving…read moreVerizon. I couldn't believe they could reduce my bill from $200 a month to $60 for two lines with an unlimited package. They did! Also, there is no difference in service that we have noticed, in fact, our coverage is actually better. Swapping the phones over was easy and the gentleman who took care of us had us quickly on their network. I cant think of a single negative to share!

We have been Verizon customers for years. Recently, just in changing a password on my husband's…read moreiPhone caused him to not be able to access our email account from the iPhone. We worked with a couple of other Verizon consultants in a different location without any success and came back to this one today. We had been here before. We cannot say enough about Verizon. How great they are and how wonderful ALDON is with customers. He solved the problem in just a few minutes. AL, DON, should receive some type of acknowledgment of his expertise and his ability to communicate and help customers.

Very rude , no stars I would take stars away ,act like they want to help, but will take the next…read moreperson in line and tell you someone would be there to help you, 3 hours there and still did not get my phone working, manager Not helpful at all!!

Sells used phones when you order you a new one I gave this guy yassir 676 00 for a new galaxy flip…read moreflip phone went I went to get it it was a used piece of junk with virus !!! He won't give me my money back

Amazing customer service; This is the place you go to if your phone is broken, your phone has a…read morecracked screen, etc. Technically the owner is just amazing and can fix even obscure phones. Had to order my replacement screen for phone and when it arrived was fixed within a few hours. Highly recommend this store for your phone needs (new phones and repairing phones).

Bryan was such a pleasure to talk to and was extremely helpful! We were in and out in only 17…read moreminutes! Best experience I've ever had at a T-Mobile store!

The store is well maintained and well staffed, although busy. Carlos was amazing and made our…read moretransition easy and simple. He went over and above for us

This company is amazing! I would give it ten stars!! Kim is beyond kind, patient and helpful…read more They really bend over backwards to accommodate you. Workmanship was superb! Technicians are friendly and patient!

I was a customer for over 20 years with this company. When I first started using this company, the…read moreowner Steve was very nice and professional. I wish I could say that now. They are not able to keep up with changing technology, equipment, monitoring. More than this, the office manager Kim, is unwilling to help make any of your issues better. Her bad attitude and unprofessional "I don't care and it is not my problem" attitude will never work in Central Florida, we have worked too hard to waste our money. I am saddened by this company! There are plenty of alarm and monitoring companies that do keep up with the changing technology and do so with a smile and good attitude. Don't choose this one!

Very helpful and informative. They have a great variety of services!…read morePhone repair, key fobs and much more. I will definitely go back! Thanks, Jeff!!

Great store, clean and organized and ready to help no matter what the question. I've bought many…read morehard to find items from Batteries Plus and now they have included hard to find/fit bulbs too. With a highly trained and friendly staff, you can't beat the value of Batteries Plus Bulbs... Or you can wait for a week on Amazon and hope the directions are in English. (Follow Up) Had my car battery go dead last weekend. Checked all over Eustis, Tavares, Mount Dora. A few stores had it for 2 or 3 day pick up at the store, but I needed it now!!! Just by chance checked with Michael B. at Batt+ and they just started carrying Duracell Automotive Batteries! I stopped in to see Michael, they had it in stock and could install in under and hour. . Best prices and in stock inventory on many hard to find items. Keep up the good work Mike and Batteries Plus Bulbs, right there on 441 next to Office Depot, Mount Dora

So it seems a lot of the Metro PCS Dealers in my surrounding area have closed but not this one…read more This location seems to be a one man show, always busy but he multi tasks very well. Always very friendly, accommodating, has what I need or want in store. Although a couple tonight was purchasing new phones and he didn't have cases for them but he located another store close by that did. When he took my payment I forgot to mention the ad to waive the service fee, my fault but he gave me 2 extra credits stamps on my rewards card! Yes he has reward card, 5 purchases/payments = free accessory! Nice guy, very friendly he deserves the business

I thought my connector/insert on my iphone was broken. The representative, Mike G. was…read moreprofessional, knowledge, friendly and honest. He suggested I have it cleaned first and then it might not be broken. He suggested ubreakifix which too two minuets to clean and now it works correctly. I congradulate Mike for his honesty and not trying to upsell another phone to me.

Zero stars they earned it . All they employ is clowns and lying sales members who promise bill…read moreprices they can't keep basically say whatever they can to just get the sale. Avoid Verizon at all costs you better off with pre paid cricket service over these clowns. But especially avoid this location and John at all costs.