Wow almost 10 years of service from BLUESPAN. They recently upgraded to gigabit speeds. Their…read moreplans are perfect because they GUARANTEE their speeds, not UPTO a speed. They work hard to get the speed they promised. It involves a roof antenna for cellular service. They have military discounts, ask about others. They have phone services as well. Don't do satellite because of the latency impacts on calls and games. For stable internet with promised speeds, you cannot go wrong with Bluespan. They use top of the line equipment and include wireless routers. You can change plans. Truthfully, I have had had a few outages usually during weather events, but it is about the same or better than other providers. Check them out, especially for rural internet service in Tucson.

[revised 2026-09-20] Moving down from 3 to 2 stars…read more Yet another major outage in Nogales/Rio Rico last night, about 10-11 hours, separate from the one earlier this week. (i.e.: two outages this week in Nogales/Rio Rico, totaling around 18 hours give or take). I don't know the cause. Screenshot attached of their status page on this incident The actual start of the incident was about 47 minutes earlier than the status page says, in my estimation. I do not know why it appears that it took 7 hours to investigate before sending someone to the site for repairs. I don't keep good receipts but over the last 90 days I'll estimate (probably badly) 30 hours of downtime, some of it specific to Nogales/Rio Rico. So: around 98.6% of network uptime (give or take). Over those 90 days, that's one nine instead of the three nines they aspire to. I will revisit this yelp rating of 2 in 30-90 days to try to be fair to the company and see if they seem to be back on a path to objectively better network uptime numbers. [revised 2026-09-19] 2026-09-17: There was yet another outage yesterday, for 7-9 hours during the day, this time confined to the Nogales/Rio Rico area and perhaps Marana. [another fiber optic equipment cut]. I think it would be a good idea if I just estimate the number of 9s of network uptime I'm getting on a 90 or 180 or 365 day basis, and then base my star rating largely off of that. From my conversations with sales and customer service, the company really has taken (presumably expensive) measures over the last few quarters to install redundancy, as some of us were asking. So, this does amount to part of why I'm leaving them at 2, and leaving the door open to re-evaluating soon, and not putting them to 1. But the last few months also appear to show that Nogales/Rio Rico has been particularly hard-hit, and I'm hoping they can evaluate if there's anything that can be done to shore up their backup/redundancy/monitoring/maintenance in that area. Also, I used to be more dependent on this connection than at present. So, while I can wait out their growing pains, I would not blame other customers in this area from finding backup or alternative providers.

I had been a customer for more than six years and what I received was adequate for my needs. Then…read moremy wifi kept loosing connection, outages, and being a real struggle just for real basic use. I heard they were making upgrades and had seen several trucks in area. I called to try and resolve my issues. Three transfers to different people with basically no answers other than being told not to cancel it was all me. No better service available in my area. Really? Now I am looking for another company as my connection is even worse since I called for help.

Less than 1 star... no service for months... they schedule the repair then nothing and the…read morerescheduled... then repeat.. This has been going on since april 2026

Very professional prompt and courteous service…read more Recommend using this service for Internet.

Our promotion for Cox internet expired and our bill jumped up $30. I tried using the chat feature…read moreon the Cox app but it was slow and frustrating. I decided to drive to the store to talk to a sales representative. Rosa was amazing! She was friendly, listened well and gave me multiple options to choose from. We didn't need any additional services or cell phones, but she still found us a promotion that gave us a 5 year locked price for the same level of internet we had and it was a little cheaper. Employees like Rosa will keep me loyal

Simply Bits helped us get internet service to the gym at Catalina Foothills High School for the…read moregraduation night party. They did an excellent job. Showed up the day before and got it done. Took it down the day after. I would use them again and recommend them. Very knowledgeable.

Reception and connectivity are terrible in rio rico we have the highest speed and it sure doesn't…read moreseem like it and not cheap at all Either

Drove 2 hours to resolve a phone issue , Jaylan was so kind and efficient. Would recommend seeing…read moreher for mobile needs!

Maybe it's time to raise the bar. Decades ago, these homes were underground wired for comcast…read more So I kept it five years ago. Now it's Xfinity and they give me a lock in price and my Mbps speed is over 450 this am. You are lucky if nice hotel is 100. They don't charge me any extra. Last month it was 300. Catalina Foothills

Average because just like the rest of them in the end. I was told it would be $35 a month for life…read morewith no contract, that installation would be free. I just got a notice from my credit card company that I was charged $106 (for the installation) AND I am being charged $39.95 a month. So they unfortunately lie just as much as the other companies. The installer drilled holes in my walls without telling me he was going to or asking if the location was acceptable. Really quite astoundingly different from the last installation, where at least I was consulted about where I wanted things put. The internet works well, but I also at one point, was stopped from doing anything at all with a message along the lines of "user has done too many." Cut off, period. No more using ANY of the three browsers I have -- same message, "you're done for today."

Sabino Wifi is an absolute GEM of an ISP! I could not be happier having this local business provide…read moreinternet to my house. I was a little skeptical that the service would be as good as advertised, but it most definitely is! Kyle is awesome to work with and incredibly responsive. You won't get a better value than what they provide. If you are in their service area, don't hesitate to try out their service. You'll be happy you did.

My internet stopped workin a few days ago. I called Sprocket Communications and a technician was a…read moremy home the next day. Excellent customoer service. I hilghly recommend.

From my first order conversation with Tracey to the install day with Eric... the experience with…read morethis company has been exceptional. We live in a rural area where Internet connectivity is pretty sketchy, but now we're killin' it! Highly recommended.

Excellent company, reasonable rates for internet and always quick to respond. I prefer to support…read morelocal businesses whenever possible. If you are looking for locally owned business & any type of internet, computer services or other communication type services I strongly recommend Western Communications

I have been using Western Communications for a few years now and am very happy with their service…read more This is a family business and they always remember me and are a pleasure to speak with. It is so rare these days for a company to know their customers as more than an account number. I highly recommend the team at Western Communications for your internet service provider!!

The agent who assistant was very informative, providing me with a great plan and some perks too. I…read morewas able to upgrade my phone as well as my Apple Watch and I'm saving a lot more money than the competitor that I was with. I'm glad I respect to Verizon. I have them for years

Verizon corporate is what is on my mind today. I just got off the phone with their Tech coach,…read moreabout a phone I purchased for $200.00 (remember that amount) I also purchased the insurance for the phone. When I originally purchased the phone, I tried to activate it, I got a system error. That was approximately a month ago. Fast forward to today. I went to the corporate Verizon store to have them activate the phone. They could not activate it either. Same system error I got a month ago. In that intervening month, the phone got a pinhole in the lower right corner of the screen. Which of course gave Verizon all the excuse they needed to deny replacing the phone that has not worked since day 1. Let me reiterate this...Verizon ( a multi million dollar for profit company) denied to replace a $200 phone that they confirmed had not worked since the day I bought it... I have never had this experience with Verizon before this, & I do not think that I will be giving them the chance to do it to me again. I have been a loyal customer of Verizon for many years now. Yet I now find myself questioning that very loyalty when the that loyalty is obviously not returned. It is with a heavy heart that I can no longer recommend Verizon as an honorable company. Corporate greed & the almighty slavish adherence to capitalism at the cost of everything else. Had cost them my good graces & any future business that I might have given them. In fact I am seriously considering taking my existing business with them somewhere else as well.

We switched from one of the major national providers that provided single digit download speeds…read morewith horrid customer service to Cochise Internet Service, and the improvement was immediate. Our current download speed went from 1 to 3 Mbps (on a GOOD day) to nearly 80. In our home we are NORMALLY streaming on two TVs, with two to three gamers online--all simultaneously. And with all that going, we also have the whole "internet of things" running all over our home! Previous providers blamed poor quality on our 70 year old home, that our wiring was so old as to be obsolete, that the copper within the walls was and causing all the problems. When we basically FORCED them to send a tech to test everything outside the house, they finally conceded that it was the 60 year old hardware between their main and our telephone pole that was indeed the problem. CIS bypassed all of this because they do not use land-lines. A simple small radio receiver on the roof hard-line connected to a small cube inside the house is all we have now, and it is practically invisible! The cost is substantially lower as well. Install and equipment up front was comparable to the other major telecoms, but the monthly rate is about three-quarters of what I was paying before. I will provide more about customer service if I need to learn more, but from talking to their Office Manager, their Owner, and one of their technicians has definitely given me the idea that we have taken a step in a much, MUCH better direction.

I had this service for about 10 years. So, the current owner, CIS, is not the original owner I…read moresigned up with. My home is sort of remote, and the service has always been spotty. I had the lowest cost plan, I do not require a lot of download speed, but buffering was always a problem. Customer service over the years has always left me feeling like its one big sales pitch. Trying to get a final bill and be done with these guys was problematic. Be especially careful when talking to Adam. Good luck.