Bluespan has failed on multiple levels today. Ok hardware failures happen and I've been mostly…read moresympathetic to them. But that is mainly because I could call and get a human being on the line to give me a summary of the issue and the estimated down time. People can PLAN when they have information. In this day of information/communication, there is no excuse not give info for people to plan around. This info could easily be placed on the automated answering service or website and updated often there. Instead I had to dig around using my phone and eventually found some info here. I understand that the issue today is widespread, but today's communication is hard to excuse.

Average service and poor customer service. For example, they had an outage that lasted about 24…read morehours. The customer service number was out of service, and the other one only offered a recorded message and no ability to leave a message. They still haven't responded to my email or text messages. During the lengthy outage, no communication with customers. I don't recommend Bluespan and will look for alternatives for myself

Terrible customer service. I work from home and my internet has been out for almost two full days…read more It went out on a Saturday, so I still haven't been able to get a person on the phone to explain the problem or provide an ETA, beyond the automated message. When I called back after the repair window closed and my internet was still down, I was urged to switch to text for better service. After doing so, the person who answered my text ghosted me for 5 hours, until I messaged that I wanted to cancel my service. I've been a customer for 10 year, but after this, I won't be anymore. Update: I finally got a human on the phone 36 hours after the outage, and was told she would not be able to provide me with any information and would have to send me to the repair team. I was transferred and told it was an hour and a half wait. I hung up, called back and told the next agent I wanted to cancel my service. He immediately provided me with details about the outage and was apologetic, but didn't try to stop me from canceling or offer me any real incentive to stay. Unbelievable that this company continues to operate.

They are scam artists. They confuse you with bombardment of texts and emails when you have the…read moretech coming to install. I got it installed and it wasn't working. I called and they put in an order repair to come check the problem. They bombarded me with texts and emails to confirm my appointment. They threw in a confirmation for wire protection as well which I didn't notice. Be very careful with them. Corporate greed is rampant and they will do anything. And they make you listen to a recording instead of telling you in person what you are agreeing too. DON'T AGREE TO ANYTHING ON EMAIL OR TEXTS. Too long winded and technically and legally worded that you don't know what you are agreeing to.

Very professional prompt and courteous service…read more Recommend using this service for Internet.

Wow - how rude and inconsiderate!! I literally had to call…read moreCox's main number to get ANY assistance from this Cox store! This store doesn't answer their phone calls go straight to voicemail! I was literally in front of the store right in front of the main entrance doors - in my car with my windows down - I am sick with a cold - wearing a mask - I asked the TWO employees who came outside... speaking to them through the open passenger side window...to Help me as I was trying to return a new modem still in box - I was trying to explain to them I didn't want to go INSIDE the store because I didn't want to get anyone sick - and could they talk to me for a second.... NOPE - one just ignored me and went back inside the other told me to go next store to the UPS store and have them mail it - what?! I'm literally right here sitting in my car with a box in my hand ...what do you mean mail it and I'm not trying to go into any store... I'm sick with a cold!!!! I don't understand why she just couldn't take the box from me ? then she just took my first name and said she would tell someone inside the store. But wouldn't it take the modem from me?! I told her I'll give you my account number and my name and phone number she wasn't interested ....I sat there for probably 10 minutes sick in my car with the windows down trying to give them back their modem trying to be respectful of people in the store and I got treated like dirt!! I had to call the main number of Cox explain what I was trying to do...they had to call someone inside the store and then finally someone came out to grab the box. Honestly I was really super pissed off with this experience!! How rude!!! The new modem was for a rental unit I have and the tenants didn't want me to install the new one until they move out which is in May I had to return the modem because I was about to be charged for it $240 I literally drove 30 minutes to go to the store waited in my car with the window down until I saw an employee came outside.. they were opening the door for customers to leave .... The door opened onto a sidewalk and my car was right next to the sidewalk ....what else could I do except say "hello can I talk to you for a second I'm trying to drop off this modem" since I couldn't talk to anyone in the store because they do not answer their phone!!! I'll be switching to T-Mobile Internet!

Simply Bits helped us get internet service to the gym at Catalina Foothills High School for the…read moregraduation night party. They did an excellent job. Showed up the day before and got it done. Took it down the day after. I would use them again and recommend them. Very knowledgeable.

Reception and connectivity are terrible in rio rico we have the highest speed and it sure doesn't…read moreseem like it and not cheap at all Either

Maybe it's time to raise the bar. Decades ago, these homes were underground wired for comcast…read more So I kept it five years ago. Now it's Xfinity and they give me a lock in price and my Mbps speed is over 450 this am. You are lucky if nice hotel is 100. They don't charge me any extra. Last month it was 300. Catalina Foothills

They lack customer service skills! I have been dealing with getting a line off my account for 5…read moremonths and each time they say I'll have a credit and it has been removed! Every month the charge is still there! They rape their customers and can never admit they are at fault! Go somewhere else this company is horrible!

Sabino Wifi is an absolute GEM of an ISP! I could not be happier having this local business provide…read moreinternet to my house. I was a little skeptical that the service would be as good as advertised, but it most definitely is! Kyle is awesome to work with and incredibly responsive. You won't get a better value than what they provide. If you are in their service area, don't hesitate to try out their service. You'll be happy you did.

Average because just like the rest of them in the end. I was told it would be $35 a month for life…read morewith no contract, that installation would be free. I just got a notice from my credit card company that I was charged $106 (for the installation) AND I am being charged $39.95 a month. So they unfortunately lie just as much as the other companies. The installer drilled holes in my walls without telling me he was going to or asking if the location was acceptable. Really quite astoundingly different from the last installation, where at least I was consulted about where I wanted things put. The internet works well, but I also at one point, was stopped from doing anything at all with a message along the lines of "user has done too many." Cut off, period. No more using ANY of the three browsers I have -- same message, "you're done for today."

My internet stopped workin a few days ago. I called Sprocket Communications and a technician was a…read moremy home the next day. Excellent customoer service. I hilghly recommend.

From my first order conversation with Tracey to the install day with Eric... the experience with…read morethis company has been exceptional. We live in a rural area where Internet connectivity is pretty sketchy, but now we're killin' it! Highly recommended.

Excellent company, reasonable rates for internet and always quick to respond. I prefer to support…read morelocal businesses whenever possible. If you are looking for locally owned business & any type of internet, computer services or other communication type services I strongly recommend Western Communications

I have been using Western Communications for a few years now and am very happy with their service…read more This is a family business and they always remember me and are a pleasure to speak with. It is so rare these days for a company to know their customers as more than an account number. I highly recommend the team at Western Communications for your internet service provider!!

If you want good customer service see Gabe he will help you. Verizon up in NH is not the same as in…read moreTucson that's for sure. Gabe helped me resolve my problem and got me a new screen cover for a discount. Thank you Gabe!

Verizon corporate is what is on my mind today. I just got off the phone with their Tech coach,…read moreabout a phone I purchased for $200.00 (remember that amount) I also purchased the insurance for the phone. When I originally purchased the phone, I tried to activate it, I got a system error. That was approximately a month ago. Fast forward to today. I went to the corporate Verizon store to have them activate the phone. They could not activate it either. Same system error I got a month ago. In that intervening month, the phone got a pinhole in the lower right corner of the screen. Which of course gave Verizon all the excuse they needed to deny replacing the phone that has not worked since day 1. Let me reiterate this...Verizon ( a multi million dollar for profit company) denied to replace a $200 phone that they confirmed had not worked since the day I bought it... I have never had this experience with Verizon before this, & I do not think that I will be giving them the chance to do it to me again. I have been a loyal customer of Verizon for many years now. Yet I now find myself questioning that very loyalty when the that loyalty is obviously not returned. It is with a heavy heart that I can no longer recommend Verizon as an honorable company. Corporate greed & the almighty slavish adherence to capitalism at the cost of everything else. Had cost them my good graces & any future business that I might have given them. In fact I am seriously considering taking my existing business with them somewhere else as well.

CIS is the best ISP I have had here. I live out of town and the service they provide is second to…read morenone. I recently had my buddy at my house who has Starlink and had him run a Speedtest and he replied "Man that is faster than my Starlink" great service, great people, great company.

Canceled my service on 11 February 2026. Ticked approved by Adam Sekora on 11 Feb. Not contact by…read moreanyone to de install my service. I removed the CIS equipment and put it in my shed. Contacted CIS in April to come out to my home and get the equipment and to stop billing my account. Recieved another monthly bill from CIS on 29 May. Contacted customer service today to try to stop billing and turn in equipment. The Tech person was rude, so I asked to speak to the owner who came on the phone Adam Sekora. Adam was very belligerent and belittling. Adam called the Cochise county sheriff office and told them that I had made verbal threats against them. Talked with the Cochise County Sheriff office and relayed that no threats were every made to Adam or his staff and all I have been trying to do over the last four months was to get the billing to stop and to get thier equipment back to the company. I would never consider doing business with this company ever agian.