Long wait before being checked in, despite not having a full store. After the wait, learned they…read morecould not help me with a simple swap out of a screen protector. When I originally bought the protector from the store, they told me of it ever needed replacing, take it to the store where they could do a simple swap out. Apparently company policy changed within the few months since I got the phone?? I was hesitant to come to the store anyway, given its abysmal 2 star rating but gave it a chance. They demonstrated why it has the rating.

crazy difficult to deal with,trying for 6 weeks to solve payment issues. they could care less. paid…read morebill for 10 years on time.After my wife passed away on 1/8/26 tried to get billing out of her name and into mine and they considered me a NEW CUSTOMER SO WAS TOLD I NEEDED TO PAY 2 months ahead. So it was BYE BYE VERIZON.

A Hidden Gem for TCG Fans! Don't let the old reviews fool…read moreyou--this place has totally rebranded and is now an awesome spot for trading card games. Whether you're into Pokémon, Magic: The Gathering, or Yu-Gi-Oh!, they've got a solid selection of packs, singles, and accessories. The staff is friendly, knowledgeable, and clearly passionate about the TCG community. Definitely worth a visit if you're a collector or player in the area. Great to see a local shop evolve into something special!

Awesome shop! Dylan helped me get everything I needed to start with Warhammer miniatures. I've been…read morereally into the Space Marine 2 game, which is amazing, but I hadn't made the jump into the tabletop side of the hobby--it felt like a lot to take in. Fortunately, the owner was extremely knowledgeable and helpful, and he got me everything I needed to dive into a brand new hobby.

I have purchased things from Chicago Gadgets several times starting several years ago with my first…read moreiPhone, which was an iPhone 4s, then an iPhone 5s, then a MacBook Pro, and just this past Saturday purchased a iPad Pro from them. Every time I went into the store, I have been treated with respect, given options for what I wanted to purchase, and Mohammed has always worked with me to give me the best possible price on the items, which are always in extremely excellent condition and like this past Saturday when I was looking at the 12.9 inch iPad Pro that he clearly stated had a battery that is failing and likely would need replacement very soon showed me a 9.7 inch iPad Pro that has a good battery and although a little smaller serves my needs very well and once again got me the best possible price on it. I very soon will be in the market for an Apple Silicon Mac so I can run macOS Tahoe, asked him if it would be worth purchasing one with a damaged screen and having him replace the screen on it, and he said I would not recommend that as the repair would likely be quite expensive and recommended checking with him in a week or two to see if he gets any Apple silicon MacBooks in which I definitely will do. You cannot go wrong if you want excellent advice, excellent quality devices, or repairs with CHICAGO GADGETS, I will be a forever customer, and recommend to all my friends and family members all the time to go to CHICAGO GADGETS for their tech needs. YOU WILL BE VERY HAPPY WITH THE CONCERN AND TREATMENT YOU GET FROM MOHAMMED AND HIS CREW AS WELL AS THE DEVICE OR REPAIRS YOU HAVE DONE.

Pristine shop, friendly staff and professionals at doing very delicate work on equipment that isn't…read moreeasy to work on. Swapped ipad battery out and showed me the old one. Will now be able to squeeze a few more years out of perfectly good ipad. Thank you!

Super impressed with this location. First went in for a screen replacement for my iPhone 6s (great…read moredeal for $40 in 20 minutes). Got it back in 15 minutes. As I was walking out, I realized the bottom of the screen didn't work correctly, so I went back. They apologized and replaced the screen and added a screen protector for free in about 7 minutes. Rebecca and Rashid were super easy to work with, kind and great examples of quality customer service. Rashid told me this is the third location he's had. First was a kiosk in 2006, then store 1 was in 2011 (still in the mall), followed by this store in 2016. With service like this, I expect them to stay around for a long time!

Was quoted $320 for an iPad Pro 12.9 screen. No screens were in stock. When I came back the…read morefollowing week, they only had a "premium" screen for $380, a more than 18% up charge. This premium screen is the worst tablet screen I've ever had. It takes longer to clean the fingerprints off of it. It's more reflective, so it's harder to see with bright lights above. It doesn't get as bright, so it's harder to see when sitting outdoors even in the full shade. The color tint is cooler than normal, so whites look bluer. The edges of a full white screen have a slight purple cast. A block of white next to block of black sometimes has a slight red cast. Colors sometimes shift when moving, e.g. white on black text can look bluish or greenish while scrolling. Sometimes when scrolling there's a weird flicker in parts of the screen. The brightness is not consistent around the middle point -- there's a glitch around the middle setting where setting the screen brighter makes it dimmer and vice versa. This can make the screen unexpectedly flash when auto-brightness is enabled. There are several places where touching the screen or holding it on the back causes dark spots to appear. If I knew the screen was going to be this bad, I would've bought a screen protector for my cracked screen or bought a new iPad. The lowest end iPad would've had a smaller, but much better screen at a lower price. There is nothing premium about this screen other than the price. Good: Friendly service, was ready when promised Fair: Workmanship. On two sides of the new screen there are gaps wide enough that I can fit my fingernail between the screen and the body Bad: Screen quality Terrible: Upcharge for a lousy screen

4 years ago I took my phone here to get repaired, it was broken worse when it was returned. The…read morewarranty that was included with the work was used. The problem got even worse after that and he then told me that he would not be attempting anymore repairs or paying for the damages. Fast forward 4 years to today, I bring a tablet by because I had no other option as I was visiting my mother in the area and needed it for work. I took another chance, and this is how it worked out: I have to purchase a new iPad out of pocket and the same guy from before told me that he is not responsible for repairs failing once the device leaves the store. You may be able to find a cheap deal or two here but I would stay far away from the repair counter if I were you. Twice this has happened to me alone. Don't believe the good reviews, they are not genuine and I have the transaction history to prove it. Beware.

Through the years Cellular Depot has been a great source for tech advise and repairs. Their techs…read moreare good. Fair pricing and they will tell you up front "not worth the effort to repair". Bill G.

I just got my phone fixed here. It was a great experience. They got really good quality screen…read morereplacements and also reasonable prices. Takes them about 15-20minutes to get the job done. Highly recommended.

They fixed my iPhone X max quickly and for a good price. I would definitely recommend them.read more

Great customer service. I had doubt they could fix my phone…read morebut sure enough they were able to get it fixed in a zap. The phone had grey lines going up and down my phone and the longer you kept it opened the more the screen would be hard to see. I'm beyond satisfied, I will for sure be back. They also fix iPads, my kids had the screens cracked so ridiculous and within the hour I had the iPads back in there hands. Awesome!!! Business

Stopped in to have my phone looked at cause it was having problems holding a charge. I was told…read moreafter he did a few tests that my charging port was bad. They had me in and out in less than an hour. Very friendly and knowledgeable, I will be back if I need to for any other phone problems.

Went in a couple of weeks ago. I had been having trouble with my phone's charging port. The fellow…read moreat Phone Hospital quickly pulled a ball of lint out of the port, double checked that it fixed it, and didn't charge me a dime. Fast and friendly service. I'll definitely be coming back here when I have more serious problems with my devices.

Fantastic, quality and honest work and just as superb customer service…read more I was greeted with a smile, kind words and fast service. The work done on my phone, as corroborated by an out of state college friend in the business, was honest, quality and fairly priced. My 11-year-old twin boys found this place when my phone died and stopped workin. 20 minutes after arrival my phone was fixed and has worked great since. I recommend highly to anyone. In the future, be it repairs or just buying a case or charger, I would give them my business in heartbeat!

From the owner: We specialize in Iphone repair and can have your phone repaired in 15 minutes! One stop for all…read moregadget repair

I took my IPhone 6 into this little kiosk, The reason I brought it in was because the screen was…read morepopping off the phone, and the LCD screen was broken. So I brought it in with ideas from others in my mind that this may or may not work. After bringing it in the phone looked perfectly fine but the screen was popped off a little on the phone. Didn't see it as that big of a deal.... Well it absolutely is because of it being popped off it will not allow me to press the space bar the number key or any send/return buttons at the bottom of the screen. These plexi glass screens that they put on the phones do not work. Be warned.