I brought in a Bose CD drive which seriously needed cleaning. My CD's, which played with no issues…read morein other CD drives, were unplayable on my Bose device -- they would stop and start (or stop and not restart). The proprietor of JB Electronics, in less than 24 hours, thoroughly cleaned the CD drive and tested it without any help from Bose. Now it plays perfectly the same CD's on which it had been failing. Moreover, the service was relatively inexpensive -- about $75 (which certainly beats paying $600 or more for a new Bose device). The proprietor is semi-retired and works out of his basement. Don't let that fool you -- he knows what he is doing, and is perfectly honest and straightforward. I recommend his service without qualification.

JB Electronics repaired my 22" LG tv, where the big box electronics "squad" repair told me it would…read morecost more to repair than buy new. The power supply insert fell apart. Only needed the electrical connection, so JB hardwired it to the board, for 1/5 of what the TV cost, or buying new. Well worth it, and unconventional to the big box option of ordering a whole new board + labor cost, which is what "squad" told me was required. Go to this guy. He's much more practical! Now I've got tv back in perfect working order! Both my wallet and I are happy.

I recently placed an online order with Target. I'm not sure if I wasn't paying attention during…read morecheckout or if they tricked me into coming into the store for "curbside pickup". Either way I had to go to get my purchases. This Target is located in Windsor, there's a substantial parking lot. I was here on Black Friday weekend, surprisingly there weren't many shoppers. This is a much larger Target than the one I typically frequent in West Hartford. There's a Starbucks and a CVS inside. Some of the isles could've been a bit better organized and better stocked, but not bad. At the customer service counter I showed them my bar code and gave them my name. Moments later my items were ready to go home with me.

Back to school dorm shopping at it's finest. I'd feared that we were going to have to hit up…read moremultiple stores to get everything my incoming Sophomore (being on campus for the first time) would need for her dorm room. I had heard things were picked over at many stores, and when I'd looked on the Target app for a different location there were no mini fridges available so I had anticipated a trip to a separate big box store for that. But we found literally everything she needs, including the fridge. You can tell there's been a lot of back to school shopping been done for all ages but there was nothing we couldn't find. It's not the nicest or newest store but EVERYONE we encountered was so friendly and helpful.

Had a very positive experience with this professional gentleman. He did an awesome job and was fast…read moreand easy to work with. He saved me lots of money. Glad I found him

I've used Gianni for a pretty intricate repairs on some very specialized Aviation calibration…read moreequipment. This gentleman absolutely hit it out of the park. He saved the day and i cannot express how forever grateful i am for his assistance with these projects. Amazingly kind and knowledgeable person who always goes the extra mile. Sincerely, Joshua Redfern

They set up my stack of an expensive unit without measuring the proper height for the shelves and…read morethe second shelf is 2 plus inches too low to use for albums or storage. That's why I bought their unit vs Amazon or Best Buy. I'm very displeased. Yes, the amp, speakers and Rega 3 turntable are great but I have a wasted Salamander unit. Wayne

I visited their shop to look for a system, and they recommended an Astell & Kern setup that suited…read moremy needs although they don't sell this system anymore. They have a wide range of systems neatly displayed for customers to try out, so you're sure to find the right one for you! Dave, the owner, is fantastic--he'll work with you to customize not just audio setups, but also network solutions and more. They do it all! Right at the front entrance, you'll see their repair shop in action. Their expert technician, Richie, who has been with the shop for a long time, gave me a quick tour of the repair shop, and he's a super nice guy! My Astell & Kern FLAC/DAC system works great and sounds clean. If you're looking for a great place for music, repairs, and network needs, the Stereo Shop has you covered!

We went there looking for a new washer/dryer set along with a TV…read more Dan and, "The Hawaiian" waited on us. It was a great experience. They were both personable, friendly and knowledgeable. It was a low pressure experience. We ended up getting a TV, sound-bar and water filtration system for our laundry. We held off on the washer/dryer for reasons unrelated to anything they did. We will definitely be back.

The team at PC Richards is awesome. Came in, felt comfy chatting with Lee. We ended up with the…read morecheaper model - I didn't feel like the upsold me because they actually listened to my needs. Overall huge win. I saved versus Costco online which I was very surprised. Don't skip the PC crew!! Thank you to Nick and Wahid who closed out the deal. Start to finish, loved it. And fast.

This Guy is Big Scam Artist !! Do not do business with him!! Bad Customer Service. This guy had…read moremy TV from last year August still not fixed and he purposely doesn't answer my calls!! And he says no refund !!

Fixed my Sony TV in a reasonable time and for a fair price while communicating with me through the…read moreprocess. Highly satisfied with the service and the results.

Five stars for the West Simsbury Geek Squad! The team is incredibly patient, knowledgeable, and…read morealways hopeful when tackling our tech issues. They are excellent listeners who quickly figure out the problem and create a solution plan that actually works. We use them often for our phones and desktop, and the supervisor always goes the extra mile. We honestly don't know what we'd do without them--three cheers for this friendly and skilled team!" Cindi from Avon, CT

I bought the new meta glasses from here and they were the wrong ones but I took them out of the…read morestore and called my dad to see if they would work he wanted the tinted ones he said no I went to try and return them still sealed and the manager said no after opening the box in front of me and saying there were finger prints on them and where not the ones that they sold me are you fucking kidding me the. Proceeded to talk to customer service on the phone in the parking lot for 2 hours and they told me to go back in the store and talk to the manager. After about 20 minutes of online and In store managers talking to each other the In store manager said that he would just prosess the refund if I hung up on the online one so I did and then he made me wait at the store counter for 15 minutes while he whent in his office and talked to the other employees, came out and said I can't do anything I'm sorry. So now I am left with a $400 paperweight and no options left if you ever choose Best Buy use online.

Recently my laundry machine needed to be replaced. I went to look at the options at P.C. Richard &…read moreSon. Their sales associate Dwight greeted us as soon as we walked inside. They have so many appliances here, from coffee makers and blenders, to every single larger kitchen appliance, TVs, mattresses, even outdoor equipment such as grills. Dwight was very patient in showing a variety of washing machines that are similar to the one that needed replacing. We found an excellent one by Whrilpool. We agreed on a time and day their team would deliver the washer. Sure enough it was delivered as promised. They also hooked it up. The delivery was free. If you would like for them to dispose of an older, large appliance they can do that for you. I have been genuinely impressed with the selection at P.C. Richard & Son, their all around customer service and their product.

My experience with Mike, the salesman, has been wonderful. He's very professional, knowledgeable…read moreand kind. He always does his best to give us the best deals. Where PC Richard & Son falls short is their delivery crew. For the last 15 years I've purchased big and small appliances here from Mike. Some of the delivery crew are great while some don't know what they're doing, don't speak English or don't know how to setup and install the appliances. It gets really frustrating.