Absolutely the best phone store I've ever been to. The staff are amazing; they spent a huge amount…read moreof time and effort to solve my issues. Just overall great; wish they were all like this.

Best experience ive ever had at a t-mobile in my life. Everyone in there was beyond helpful and…read morehilarious. I also hate Ridge Hill by the way but ill keep coming back when i need help with my phone. I dont review anything but i felt like this location needed to be mentioned. I hate doing things in store but i was glad i walked in when i did. Again, the staff is so helpful and everything they did for me was greatly appreciated. Even if youre not close to the area like myself, its well worth the trip for the service.

So I will update this review later after my fiancée returns but I have to say great management and…read more/ or customer service when calling places has become obsolete. So much so that I was caught off guard by how great the customer service was when I called & probably sounded just as shocked haha. This store & surprisingly the manager on duty tonight who's name I won't say only so people don't just drop it to seem legit (sadly some a*holes do this just to try to seem like a negative review is legit in order to get some kind of credit to said store) was beyond kind, introduced himself & helpful even offering to make sure to have an employee ready to help at the time of arrival (though I only knew an about time so that's on me) & inquired as to what I was coming in for so they could make sure they were prepared to deal with said request and I'd assume not waste my time coming in if they couldn't which is a huge thing for someone with little time to work with or need it to be resolved quickly for urgent purposes and are already juggling a lot (as anyone similar can relate to). After dealing with so many horrible and literally downright disgusting treatment from so many of the services or even stores of this service I have received or still do via the phone it was so great to feel someone actually care to make an experience great right off the bat and I truly am so grateful for that. Every one tedious or stressful thing that can be turned into a pleasant experience - so much so that I take time to actually write about it deserves 5 stars. So "E" thank you you're a great manager and you're my reason for this review. I hope the in person stuff when my fiancée comes in for the new SIM card is just as great but I expect it will be! Thank you you're a great manager and I'm so happy with the level of excellent customer service it shows appreciation for us the customers and is a huge benefit vs other competitors and even other stores of the same service. I hope anyone who goes to an AT & T store in the yonkers area comes to this one!!!!

I went to the AT&T in market Street. I was very pleased. Lois helped me the store manager Richie…read morevery nice and Domingo. They all help me and went above and beyond. I would recommend them anytime. They had a lot of patience. I would give them 10 stars.

I was there today. The young lady was very helpful she went above and beyond. I will definitely go…read moreback.

Took my ps5 to get fixed. They gave me a week and a phone call. 8 days later still no one reached…read moreout I called no one picked up the following two days I made several calls until the young lady (Arielle) finally decided to pick up the phone to than proceed and let me know 11 days later they did not fix the system. Why did no one reach out. Fortunately I found a place were they are willing to get the job done at a much better price. Thank you for NOTHING!

The Apple Store on Market Street gets Four Stars. I've been for viewing but when I'm purchasing I…read morego to a location closer to home. Everyone that knows me knows that I started using Apple products because of my daughter and my Uncle John. They used nothing else. There was a definite learning process. I was very knowledgeable at one time. Lately the technology updates are messing with my settings and using too much artificial intelligence. The intuitive writing is putting words in my writing that completely changes the way I'm writing. This makes more work because I have to proofread more than once before I post. I'm hopeful though that my knowledge will grow with time. I'm already planning for my 80th birthday! I'm going to buy myself an Apple Watch like the one I bought for my daughter. See my photo. She charges it every night. It just happened to come on when I snapped the photo! I'm recommending.....

Purchased an iPhone for a relative, really needed for them to go to the Apple store to learn how to…read moreoperate the phone, instead of expecting me to teach them. The relative was a Samsung user. Very impressed with every aspect of the store, service, atmosphere, and assistance. Jeison is absolutely delight, we were very fortunate to have had Jeison assist us with questions. Every employee that we encountered was wonderful. Another special thanks to Chani, such a lovely person. Could not have asked for a better experience. Really enjoyed seeing all of the new Apple products. Really love the atmosphere of this location. The store was not over crowded during our time at Apple. Apple gives great service, and value for all the electronics. Love Apple products!

Brian (do not know his last name) was extremely helpful in transferring our service from Verizon to…read moreT-Mobile. Brian is kind and very pleasant to interact with. He also helped us find the best plan and discount.

From the owner: Visit the T-Mobile store in Yonkers and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 2595 Central Park Ave can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Kareem was extremely knowledgeable and demonstrated excellent customer service skills. He explained…read morethe plan thoroughly and clearly, ensuring that all my questions were addressed. He educated us on auto pay, which saved an additional $60 a month on our bill. His professionalism, positive attitude, and personable demeanor made the overall experience exceptional. Thank you Kareem! :)

This was a short visit to pick up an accessory…read more I specifically came for a screen protector, which they had here. The price was a little higher than a screen protector probably has any right to be, but it is what it is. I can't remember the name of the gentleman who helped me, but he was friendly and put the protector on for me (which I surely would've messed up). I don't come to Ridge Hill very often, but it's nice to know that this location is here if needed.

I promise you I'm never going here again. Briana polanco is the worst Verizon representative I've…read moreever encountered. How do you put the wrong promotion on my account. Then when I text you I don't receive a response but when I arrived to the store you're sitting right there looking at me not acknowledging me . Didn't even come up to me to ask what's wrong you sat there and acted as if your simple self didn't put the wrong promo and now making me owe att because now my service was interrupted. Now I don't know when the account will have the correct promo on it . Now my att service has been suspended because of her mistake and then get this I texted her again last week still no response. Seriously don't waste your time her brain is fried .

Yasmin Rosado assisted me yesterday. Not only was she extremely helpful...she really cared. She…read moretook care of my issues with a smile!!!

I have a Galaxy A10e, an entry level $150 phone that's never been impressive, so let's state that…read moreup front, running on Optimum. And Optimum is no Verizon. The thing lasted a year before I dropped it, cracked the glass and brought it here. The original $89 estimate became $120 because it had to be ordered. OK, that happens. The phone was never the same once I got it back. Chronic LTE reception issues as if an antenna was damaged during the repair, or not connected, or something. I don't know this for a fact. WIFI works but over the air LTE is spotty, often, at the worst times. Sometimes the phone works normally, other times it simply cannot get online even with 4 or 5 bars. I used to be able to sit on the street near my home and follow up on calls, texts or online goofing off, but no more. Problem is, Optimum service is often poor and it can be challenging to differentiate the phone's issues from Optimum. So do I get another phone suspecting it's Optimum that's lacking or take a leap of faith and hope it's the phone that's the problem, not the service? Could it be a software issue or something? I changed the SIM card. Spent hours with Optimum tech support resetting, testing, etc. Eventually, they said it sounds like the phone may have a problem and talk to Samsung. I brought it back to the shop, but it happened to be working at that moment so nothing to do. Less than three weeks in, the screen cracked as I was texting. Worth mentioning the phone was in a case. I paid $120 for less than 3 weeks use of a crappy piece of glass. Circular damage quite apparent, like a finger press would cause, but because it had radial cracks they said "it's cracked" (duhhh, that's why I'm here) and not their fault. No refund, no replacing the glass, I'm out of luck. I paid them almost the cost of the phone for nothing. In my view, they damaged the phone and the shit glass they installed lasted three weeks before finger pressing damaged it. I've learned my lesson. Don't bother repairing phone glass. Get stronger glass and a case.

Cesar did an excellent job repairing a few old phones of mine. The screens had to be replaced and…read moreother things. They're working perfectly now and he sauced me hundreds of dollars by not going to Apple