I cannot say anything bad about this company or employees. They were all very helpful,…read moreknowledgeable, kind and friendly. We had nurses, PTs, OTs coming in and they all were great. Nothing derogatory that I could say about them. I would recommend to anyone who asked.

Care Advantage... the words are hard to find!!! So caring, loving, understanding, helpful and just…read moreall around AWESOME!!! I started with them in Jan. 2026 when I started taking care of my dad with Dementia. They have been there EVERYTIME I needed help. They also recommended ACG Hospice for dad, who has been almost :) as wonderful as Car Advantage!! Please give them a call, I promise you will not regret it!! Sharon McQuerry

We used Care Advantage for my sister-in-law for about a week while we were making arrangements for…read moreassisted living. The last night we had a no-show. Fortunately nothing bad happened. A friend of hers acting as her financial POA thought he had paid the bill shortly thereafter. However, five months later he was contacted by a collection agency. At that point, the family portal showed the bill as paid-in-full. Maybe it was updated when the bill was sold to the collection agency? Apparently the payment (ACH transfer) had not gone through for some reason, but the only attempt that Care Advantage made to alert us to the problem before sending it to collections was a single phone call to my wife (who for better or worse does not take calls from unknown numbers). All in all, pretty much a sh#t-show.

Petersburg location: Quality care, amazing staff, progressive and continuous levels of the…read moreprogram. Highly recommended.

Horrible administration. Stay far away! Totally botched a family members rehab and is super quick…read moreto kick them to the curb.

Barbara & Wayne are an incredible team to work with. Both are very friendly, accommodating and…read morethey did a fantastic job of hiring the most caring, effective and flexible staff to help take care our 92 year old father. While our father was initially resistant to have outside people come in, the staff at Senior Helpers was very reassuring and understanding... and the costs are reasonable. We highly recommend Barbara & Wayne's Senior Helpers team in Mechanicsville for anywhere near Richmond.

Senior Helpers is outstanding and in fact worthy of 10 stars. They not only had a positive impact…read moreon my mother-in-law's life, they were lifesavers for us. We work full time so the weeks were very long and lonely for my mother-in-law. I found Senior Helpers after checking out many places and when I met Barbara I knew this was a great decision. Carrie was her companion caregiver and a perfect match. She is sweet, honest, dependable and patient. My mother in law looked forward to Carrie coming to her home each week. Carrie had a profound effect on my mother in laws happiness and week being. Needless to say, she also had a positive effect on our lives in that we knew my mother-in-law was in great hands. I would highly recommend them. When I get old, I hope they are still around because I would trust them. Thank you Barbara!!

The quality of the Home Care staff that came out to take care of my parents was much better than…read moreother agencies my family had used. They were friendly and put my Mom with Dementia at ease. After my Father passed away, the main office worked with me on making last minute adjustments and was patient with me as I was transitioning a number of things. I would definitely recommend their services.

From the owner: At Home Care Assistance we pride ourselves on providing the highest quality in home assisted living…read morefor seniors in the state of Virginia. Our live in program is an excellent alternative to expensive assisted living or nursing facility care. We provide care on both an hourly and a 24 hour a day live in basis. We also specialize in home bed bound care for hospice patients or seniors with serious mobility issues. Call us today a free in home assessment of your loved ones needs.

Just called again and went through triage just to be told they are again fully booked for days!!…read moreThey even asked if patient was homebound which he is!! He has no legs and unable to hold himself up which makes it almost impossible getting to a Dr appointment without calling an ambulance.Seems like they pick and choose which patients to see based on which insurance has highest reimbursement!!! DISPATCH HEALTH IS AN ABSOLUTE JOKE!!!! Have been unable to book an appointment on two different occasions. The portal states there is availability in my area and to call them. After calling them, I was told there was no availability for the next 48 hours. I call the very next morning as soon as they open and again, no appointments available for the next 48 hours. This company use to be great, now it is a joke!

Feeling like I had a bad flu, decided it was time to get a covid test, just to be safe. First…read morecalled local CVS (a store I avoid on the best days) but they were booked-out for several days. Found a link to DispatchHealth and thought it was worth taking a chance. They have generally good reviews, and I loved the idea of a home visit. They arrived on time the nest day, after setting the time by phone early in the morning. Two very nice, very professional health workers, a nurse and a physicians-assistant, came to my house, did a very thorough exam, asked appropriate questions, and gave me a covid test on my front porch. They also wrote some prescriptions for me to ease the cough and other symptoms. They sent their results to my primary-care doctor, and called later to check on me and give some advice, which impressed me. They were friendly, thoughtful, and professional. And it's way better to be treated at home than to visit a clinic somewhere. Expectations were exceeded by Heather and Stephanie every step of the way. Highly recommended.

Nobody shows up for weeks, supposed to be here 10am-4pm mom-fri. And when someone does show up,…read morethey sit snd are on their cell phone all. Terrible service, do NOT use this company. You will regret it !!'

Care Advantage has stepped in and provided me with a great caregiver who is very helpful, a true…read moreproblem solver, and willing to go the extra mile. Since my husband is newly disabled, there is much that I am learning about the best way to do things. I always appreciate a care giver's compassion and patience. The assessment of what was needed for us was thorough, and we were matched with a great person.