To the crew that transported my mother to Blacksburg today, kudos to you all. She arrived in a…read morevery pleasant mood. You all were kind, courteous, and reassuring from the start. Thank you so much for the compassion you showed! The family thanks you!

I live up a flight of 18 stairs, and I'd had foot surgery, so I needed someone who could get me up…read moreand down those stairs. I called ahead and made reservations for the trip home from the hospital, and then for two round trips for follow-up appointments. I made sure to tell them about the foot situation and the 18 stairs. The trip home from the hospital went off without a hitch. However, the first follow-up trip was a disaster. I had called that morning to confirm my reservation. Since they had worked with me before, had my address, and knew about the stairs, I thought they would have kept this information in the notes. Well, for whatever reason, the crew arrived at my home without the equipment needed to get me up the stairs. They went back to get this equipment, and I tried three times (unsuccessfully) to contact the doctor's office. The crew also tried unsuccessfully to contact the doctor's office. This part is the fault of the doctor's office, since they never answer their f'ing phone. The crew did get me to the doctor's office....only for me to be told upon arriving that the doctor had left for the day. Hospital to Home goofed by not having the equipment ready; and the doctor's office goofed by never frigging answering their phone. I don't think I should have to pay the doctor's office for the missed appointment. And I think Hospital to Home should at least give me a hefty discount for this wasted trip. ---------------- In the interest of fairness, I am providing this update. I was contacted by Hospital to Home, and we discussed what could be done to rectify the matter. I was issued a refund for the charge made for the botched service, and a note was included in my file addressing the need for special equipment to navigate the stairs. I would like to commend Hospital to Home for this gracious resolution, and good service.

As a returning customer , thank you for great service. You always go above and beyond to take care…read moreof my family member.

i would not recommend this business, we were charged an $100.00 by the driver above the $360.00,…read moreas he refused in his text, to pick up my family without paying the additonal $100, amount, and as noted in the agreement their were 3 and my husband in wheelchair 4 in total family members, and we were picked up at the staple mills, 18 miles from the hotel, amtrak station, not the air port, and my husband was not a patient, he was in wheel chair, you are lying company, with a driver, that took advantage of an out town family without options to get my husband, who was in wheel, chair back to the hotel, and by the way the from the hotel to restaurant was 18 miles each way. and again it was not transport from the air port, i have the agreement, i given you a bad review on the better business web site. additionally, we have pictures of him taking the cash, and arriving the sunday, with a broken down filthy van, that would only accomodate, my husband and son, my daughter and i, were in fear for our life, as we were forced to ride to the amtrak station with a complete stranger in a private mercedes, the driver advised us, that we did not have to pay for riding with this stranger, again you are horrible company, i would suggest you read the text he sent us regarding the additonal 100.00 dollars.

My driver Tony was punctual, attentive, and courteous. He waited while I completed my medical…read moretreatment and then gave me a ride back home. Highly recommended.

I have a 7:20 appointment and I got a text saying they will be here by 6:51 am, it's after 7:00…read morethey are a no show

I was able to go on a ride along with one of the teams at TVRS the other day. These people are all…read morewell trained volunteers who spend their time off of their paying jobs to help others in need of medical attention. We went on several calls that day and took the patients to various hospitals in the area. I could tell the EMT's were very caring and well trained. My hat's off to the outstanding members of TVRS!

I needed this service and used it before COVID. All worked…read morewell & timely for transportation to and from outpatient surgery. Pre pandemic 2019. Reason for 5 stars. Could not have asked for more. Calls made for same need recently have been vm only and no return call. Has the business changed ownership, business model or is it still open ?

Advance Care LLC must be one of Richmond's best kept secrets…read more Two words: House Calls Recovering from surgery, my PCP was unable to give me proper aftercare, so they arranged for Advance Care to contact me and set up house calls (actually to my hotel room). Over a period of approximately 30 days, I was visited by a RN about a dozen times to tend to my needs. Nurses visiting me were Meg, Amy, Missy, Danni, and Debbie. Each was professional and personable. One nurse who visited me 2 or 3 times had a strong John Rolfe redolence on her first visit; not noticeable on subsequent visits. But the care she gave was first rate, same for the other nurses. And the best part was that Medicare covered all expenses. :) I believe they offer more services than just house calls, so I anticipate contacting this week to see if they can/will serve as my PCP.

Advance Care Hospice recently took care of my mother. Having been the family member that had the…read moreinitial meeting to get my mother into their care I have to say I am totally disappointed in their communication with me. I met with her nurse and the social worker during her care. My concerns were blown off and not addressed. When my mother passed I was not contacted by this company to let me know of her passing. I found it very unprofessional and simply cruel. Never again would I use or recommend this company. I have had to use hospice care for loved ones before this and never been treated with such disrespect.

Went for shot and was seen right away. Nice recently renovated office and friendly staff.read more

January 28th of 2024 was my first visit. I was a little skeptical because I had previously went to…read moreVirginia cancer institute for my previous infusions. I was pleasantly amazed. The staff was very professional and friendly. As soon as I sign in I will take it back to a private room. They made me very comfortable, The staff was very knowledgeable. I'm glad I decided to give them a chance and I would you recommend them to anyone. .. Barbara Meekins

They provided outstanding personal service for both me and my wife, who died of cancer in home…read morehospice. You can arrange for them to provide any imaginable service, other than medical care. From changing linens and clothing to giving baths and even shopping and cooking, if needed. Every one was personable, professional, and reliable.