I was recently hired at Abundant Home Care (formally WeCare Home Assistants) to assist in their…read moreoffice with the day to day operations and client services. I have worked for similar companies and have found that the staff, from the owner on down, seem to consistently lack the personal touch and genuine compassion that I see in the owners and care staff at AHC. AHC is a small, family owned business with the motto, "Treating Your Family as We Would Our Own" and it really it does say it all, they truly do treat each client with the utmost respect and personalized care that they would a family member. They also exceeded my expectations when it came to their home care aides. All staff are carefully screened with criminal and DMV record checks, They are also bonded and insured, but beyond that, AHC really takes the time to match a client with the perfect caregiver to meet their needs. As you walk into the office you can't miss the "Wall of Thanks" which is a collage of letters and notes sent to AHC from clients and their families. Photos and thank yous and dozens of "we don't know what we would have done without you" messages adorn the wall and it really gives me a great feeling knowing that I am working for a company that has done so much to help others and continues to do so.

I can't say enough good things about Abundant Home Care. My elderly aunt has a number of health…read moreissues and needs a caregiver with a little extra compassion. I am delighted to say that AHC has changed her life in a really positive way. The caregiver who helps my aunt is wonderful - kind, patient, and understanding. She is also very active and eagerly takes on tasks and outings. The two of them have a great time and get so much done. Rey, who is in charge of communications, is extremely helpful and professional and great to work with. I can't believe how lucky we were to find AHC, and I give them my very highest recommendation.

I am an employee of Best Ever, I have been working for them for 8 months now. They set me up…read moreimmediately with some wonderful clients. The staff is hard working and very dedicated to the clients as well as the employees. They are always there when I need them. They answer all my questions on spot. They meet me at new clients homes for introduction. If I need a day or two of They are always willing to give it to me. I have been a caregiver for many years and Best Ever is one of the best. Thanks, Catherine

I expected good things from a company named 'Best Ever Home Care'. While we had to cycle through a…read morefew caregivers until they found a regular one for my mom, we had the chance of Julia being my moms caregiver for up to 2 weeks. Julia provided excellent caregiving services for my mother; taking her to the ice cream shop, and to a local man made lake to feed the ducks, she was always engaging with my mom. We then got our regular caregiver, who I thought was a pretty good math for my mom, she truly engaged with her and my mom liked her. Over the course of her week working with my mother, she divulged information that we did not need to her (her boyfriend was in jail). One day she came in, and about mid-shift, she said she needed to take a phone call and went into the bathroom for like 15 minutes talking on the phone and "cleaning" our bathroom. She came out and I asked if everything was ok, she said yes. About 1/2 hour later, sitting on my couch, her phone rang, and she asked if she could take the all, I said of course. She went out into my garage, and proceeded to yell at the top of her lungs in my garage. I went out to the garage, and asked her to tone it down, and that if she needed to leave, then she should do so, which she did. I was a little nervous with her coming in on her next day of work, but she came in, I just so happened to be upstairs showering my mother from a bathroom accident. My husband texted me and told me, the caregiver told him that she had lost her sense of taste and smell. I asked her to come upstairs and told her that she was going to have to call her company and that they will most likely ask her to go home. She called her company while on speaker phone and I heard Julia chastise her and ask her questions, instead of telling her to leave immediately. Julia wanted me to make the decision to send her home, and I told her it was her companies integrity on the line and that she needed to make the call, that I too felt she needed to leave. LONG STORY short, the caregiver tested positive for COVED-19, and we were forced on a mandatory quarantine for 14 days. This Christmas is most likely my moms last and I tried to make it as special as possible for her (she loves Christmas), and now it was all jacked up, and her other son could not come down on Christmas as planned. All 3 of us in the house went and got tested and thankfully came out negative. The hardest part of all of this is that Julie ghosted us. She was not responding to texts or calls, and then she felt like she couldn't answer questions I was asking and had to bring in other "managers" on her staff. We eventually scheduled a zoom meeting to discuss moving forward. With some troubleshooting, we finally met, but EVERY TIME I went to talk, I was interrupted, first by the scheduler Toni, then by the "risk manager" Karin. I ended up ending the Zoom since they would not hear me out or listen to me, and kept making excuses. I would be VERY wary of hiring this company to provide any caregiving services to your loved ones. Their employees to not wear their masks properly (above the nose) and that included the companies owner Julia!! The employees do not know the companies policies (mask wearing, not showing up to work when you have cold/flu symptoms), Julia kept telling me that all of their employees know their policies. Apparently not, otherwise I would not have to write this review. Hell, the company never even offered to get us groceries or send a gift card to get groceries. Never even checked on us to see how we were doing. Instead I received ZERO communication (I even had to call to find out wat the test results were from the caregiver)... again GHOSTED. This is a BAD company that provided mediocre care for my mother at $31.00/hr. I expected more! Don't expect much from this company.

Although the initial intake went extremely well the service that followed was substandard. The…read moreperson working on my mother's Medicaid Application often asked for documents at the last minute that required time to be retrieved as they were not available online, she miscalculated the amount for the pre-funeral costs which resulted in a bank overdraft, and she could not recall if a document essential to the application was sent for the review. Eventually my mother's application was approved, but 4 months later we received a penalty notice which stopped the Medicaid payments for 6 1/2 months. When I first sent the notice to the worker she thought it was just a routine form letter until the nursing home confirmed that it was not. After paying all of the money to the company I no longer have confidence that they are Medicaid experts and have needed to spend more money to hire an Elder Care Certified Attorney to file the appeal. It seems that it would be much better to hire Certified Elder Care Law Firms in your state rather than a nationwide organization that has paraprofessionals handling such important matter.

I needed 24-hour care for a few months while in recovery from a major operation. Eldercare provided…read morethe support required. The firm's office was easy to deal with and responded quickly to my needs. The aides they sent were attentive and capable. I want to note two Eldercare employees who provided the bulk of my support: Blaise Yves and Shakeera Duncan. They were excellent. Always available without being intrusive, their effectiveness were a big part of my pot-op rehab. Highly recommended.

I used Affordable Home Care agency for both my mother and father at separate times for…read moreapproximately four years and highly recommend them!! Their caregivers were highly experienced, communicated well, timely, trustworthy, loving and caring. The staff at Affordable Home Care agency is also very pleasant to work with and good at checking in and following up. You will also find their rates to be the most fair in the area. Thank you ladies for all your help and support while seeing my parents through their golden years, you went the extra mile to help last minute and I am so thankful!!!I

Great company! They have wonderful customer service and are caring. They are good at listening.read more

Our family is grateful that Tender Rose has consistently provided us with capable and compassionate…read moreMemory Care Professionals (MCPs). Most recently, we made a special request for a couples care MCP who could bring dementia expertise for my mother with Alzheimer's, along with mobility and orthopedic experience to support my father, a wheelchair user who lost the use of one hand due to a stroke. Before this new MCP's start day, my mother suddenly fell and broke her hip, requiring a 12-week recovery that began with three weeks in a San Rafael skilled nursing facility (SNF). Our Tender Rose MCP quickly built a connection with my mother while attending her daily PT and OT sessions at the SNF and successfully advocated for her to receive more attentive care there. Our Tender Rose Care Manager met in person with the SNF physician team, while also supporting our MCP in preparing the home for my mother's return. Before discovering Tender Rose, our family often felt overwhelmed. It is clear that Tender Rose has spent years building thoughtful processes and systems that allow staff to listen and respond quickly to client needs by phone, text, email, or software app. Tender Rose's efforts have allowed both of my disabled parents to continue aging in place in the home they love, with a daily quality of life that remains enjoyable and dignified. There is no other agency I know of that I can recommend as highly as Tender Rose.

We used other home health care agencies with middling results. Then Tender Rose was recommended to…read moreus, and we are so relieved! It is not an affectation to call their staff "Memory Care Professionals" instead of simple caregivers. Not to insult people who are simple caregivers -- sorry -- so many who do this task are true heroes -- but Tender Rose's MCPs have the extra training and personalities to deal with dementia. For various reasons it has been difficult to staff up my uncle's case but the staffing managers are on it constantly. Special thanks to Claudia, a skilled and experienced case manager compassionate towards both my uncle and us family members. Also Rashima and Emma. I really appreciate the platform, Podio, where I can read reports about every shift.

Joanna and her team at 24-7 Nightingale are truly exceptional! She's warm-hearted, professional,…read moreand compassionate -- exactly the kind of person you want caring for your loved ones. Every interaction shows her genuine kindness and attention to detail. Her team provides top-quality home care throughout the East Bay, and they go above and beyond to make clients feel safe, comfortable, and cared for. If you or someone you love needs reliable home care or recovery support, I can't recommend Joanna and 24-7 Nightingale enough.

We are supposed to receive 10 hours/week of respite care through 24/7 Nightingale for our son…read more However, he only gets around 4-5 because the caretaker calls out, leaves early, and comes late constantly. Whole they are here, they spend most of their time on their phone and do not engage at all with our son. When I brought this up to the agency, they said they'd work on rematching us and never got back to us. I would not recommend this service to anyone in need of reliable, compassionate care

The name says it all! We have used this wonderful, local caregiving service for my elderly mom for…read moreover 3 years. At first I needed just a few hours several days a week of relief/support with light housekeeping, daytime supervision, medications and meals. By last October my mother's mental and physical health was deteriorating to the point where she could no longer be safely left alone and I was worn out, so we made the transition to 24/7 caregivers. It was easier than I'd anticipated and has been a huge relief. Francis and his staff are unfailingly responsive, friendly, reliable and know this business inside out. He "got" my mom immediately and has been terrific at selecting caregivers that provide a good match for her. EC@H offers time block options, flexibility, pricing and hand-picked caregivers that you can't get with a big national company (we tried one for a while--lots of billing errors, difficult to communicate with, not very carefully screened caregivers!). Our caregivers from EC@H are wonderful: respectful, kind, careful, well-trained. They've followed "to a tee" the COVID protocols set by Francis throughout the pandemic. I'm so thankful for their sacrifices to keep my mom safe! My mother has gone from initially rejecting the idea of "strangers" in her home to accepting and actually thriving on the daily routine, stimulation and loving attention! I can't recommend Excellent Care at Home highly enough!

Our family used Assist On Call for both my father and more recently, our mother. We have been very…read morehappy with the quality care we received both times. Each time we needed 12 hour care for about 6 months. Mike, as the Supervisor, was outstanding. He works hard to get a good match between the client and the care givers, was flexible with our requests, and reachable any time.

Assist on Call has been a blessing. They have been so helpful and flexible. We started with…read moreanother agency based upon the surgeon's recommendation but they were a nightmare. Assist on Call stepped in and provided AAA+ support