Saki is amazing. Time and time again, he responded to our changing needs immediately and with real…read moresolutions. I've called him at night and on weekends and he is always there for us. The Affordable Homecare companion who primarily looked after my 101 year old mom, Natha, was wonderful. She was attentive and knowledgeable, doing the job of a caregiver beyond the call of duty. But she was much more. My mom was fiercely independent (in spite of her physical limitations), and was not particularly receptive to being helped. Natha won her over with her warmth, her loving soul, her flexibility and her intelligence.

Great Dr. Great staff. Was able to stop my sciatica from ruining my life! A friend d and a Dr. that…read moregets the problem solved.

Loree and Mark are incredibly kind, helpful, and efficient. They respond quickly and consistently…read moreprovide outstanding caregivers. Their professionalism, prompt communication, and dedication to quality care truly set them apart. I highly recommend their services! They gave my family and I peace of mind.

Called this outfit in an emergency need (missing scheduled caregiver for next day). Mark said he'd…read morebe glad to help. Minimum 8 hours at $35/hour, weekdays. Less than 8 hours the charge is $50/hour. Since my sister lives in an adjacent town to San Rafael they also charge 2 extra hours for travel there (an extra $100). So a 4 hour morning care would cost her $300! I kept looking.

Titi was able to come very quickly and assess my mother's needs. She was kind and knowledgeable,…read moreand set my mother up with wonderful caregivers. My mother started off needing 24 hour care and then was able to have just daytime care. Titi was flexible and made arrangements according to my mom's evolving situation. Billing was prompt and as stated. I would definitely call Fiji Prime again.

They were absolutely wonderful. They went above and beyond with a very difficult patient. I was…read morelucky to have them and I could not have done it without them.

For the most part it has been excellent I am way up in years and go…read morethere two times a week. I am currently having a big problem and have tried contacting them and have left several messages with no return. They have a monthly even usually for husband and wife. I went for my regular visit yesterday morning and stayed for a monthly get together My big coat which i hang up was missing and I have made many calls but no one at the facility has even spoken to me. This is not to treat anyone especially older people with disabilities. It is very distressing when I cannot speak to anyone and I will probably have to take a round trip on para transit

Terrible place. Very little vetting of providers. Don't give them your check routing number. They…read morewill suck thousands electronically out of your bank account. Beware!

From the Heart came through for my family when my dad suddenly needed 24/7 care as he was dying…read more Every interaction with them was professional and kind. They sent a wonderful caring and skilled caregiver over with short notice. Highly recommend them.

Erika up from the heart was very thorough and explaining how they could assist our family. What…read morereally separated this company was that there are no minimums for care. We really liked that option as our needs would Ebb and flow as necessary . They were very responsive and professional. This is a great team to have as a resource and I would definitely recommend

Our family is grateful that Tender Rose has consistently provided us with capable and compassionate…read moreMemory Care Professionals (MCPs). Most recently, we made a special request for a couples care MCP who could bring dementia expertise for my mother with Alzheimer's, along with mobility and orthopedic experience to support my father, a wheelchair user who lost the use of one hand due to a stroke. Before this new MCP's start day, my mother suddenly fell and broke her hip, requiring a 12-week recovery that began with three weeks in a San Rafael skilled nursing facility (SNF). Our Tender Rose MCP quickly built a connection with my mother while attending her daily PT and OT sessions at the SNF and successfully advocated for her to receive more attentive care there. Our Tender Rose Care Manager met in person with the SNF physician team, while also supporting our MCP in preparing the home for my mother's return. Before discovering Tender Rose, our family often felt overwhelmed. It is clear that Tender Rose has spent years building thoughtful processes and systems that allow staff to listen and respond quickly to client needs by phone, text, email, or software app. Tender Rose's efforts have allowed both of my disabled parents to continue aging in place in the home they love, with a daily quality of life that remains enjoyable and dignified. There is no other agency I know of that I can recommend as highly as Tender Rose.

We used other home health care agencies with middling results. Then Tender Rose was recommended to…read moreus, and we are so relieved! It is not an affectation to call their staff "Memory Care Professionals" instead of simple caregivers. Not to insult people who are simple caregivers -- sorry -- so many who do this task are true heroes -- but Tender Rose's MCPs have the extra training and personalities to deal with dementia. For various reasons it has been difficult to staff up my uncle's case but the staffing managers are on it constantly. Special thanks to Claudia, a skilled and experienced case manager compassionate towards both my uncle and us family members. Also Rashima and Emma. I really appreciate the platform, Podio, where I can read reports about every shift.

Unfortunately, I need to update this review. As with many businesses, there have been drastic…read morechanges to Cogir since my father moved in. The people who were so knowledgeable and supportive of us at the outset are mostly gone now. While I believe the staff is well-intentioned and trying, there is definitely a loss of expertise and skill. Cogir is struggling to hire a new executive director, and the loss of strong leadership is likely contributing to the decline. My Dad still likes living there and we are still hoping a strong ED will come take the reins and get this once excellent place back on track. Until then I cannot make any recommendations either way, and I leave it up to the families to come to Cogir and decide for themselves whether it is a good fit for their loved one.

I can't say enough about Cogir of San Rafael - I love it! So does my husband!!…read moreHe moved in after 5+ years at home struggling with dementia. After looking at MANY options in Marin, I chose Cogir for him. I like that it is small, cares for only dementia patients, has great food, so many activities and the staff is FANTASTIC! I love visiting, something I never thought possible. I feel very fortunate to have found Cogir.

My initial review was heavily focused on how wonderful Melody was in helping me when I needed…read moreguidance on rehab therapy and home health care. In hindsight, I would have paid for Melody and not have hired the services of At Home Caregivers. Not only was there an enormous amount of over promising and under delivering, most caregivers were more trouble than help. The real problem was the office staff. Scheduling acted as if they were doing me a favor by having someone come to work. The contract allows for cancellation or changes with 24 hours notice. When I gave them several days notice, they went ballistic! I told Melody, who was at our house and our neighbor's house many times, that I was going to scale back care as soon as possible. But the schedule person was very rude. What prompted my update--I paid their invoices. No questions. I didn't follow the instructions on the invoice to input my bank details as a warning popped up that it was not secure. I entered the details in my bank bill pay received confirmation that the payments had been received by At Home. Remember, I am caring for an extremely ill husband. The account manager calls and yells at me. I send proof of payment and ask her to check with the bank. She starts asking me about whether I am aware that they have new owners! I keep telling her to call her bank. She's so rude that I just want off the phone. I obtained proof from my bank that the payments were sent to At Home Caregivers. I send the paperwork to Melody. She said she would take care of it. Today, I got a call from someone who was accusing me of not paying. This is no way to run a business. I checked my bank and it said At Home Caregivers refused to accept payment. I just mailed checks to the office address that was given to me. I don't recommend using them. Other than Melody, we had a couple of okay caregivers and the rest were not helpful. The office staff was very unhelpful and aggravating. It is a case study in how not to do business. Over promising and under delivering, not following policy, being told that caregivers would run errands but that wasn't true. They were supposed to support my husband and provide respite care for me. But if I asked for anything, even something for my husband, they refused. He had to request anything himself.

Use company to take care of my elderly parent. There was never any consistency caregivers are…read morealways late or not show up very disappointed if you're looking for a care company please go private you'll get better care for your loved one