David has been servicing our laptops for years. Very happy with his service from finding viruses…read moreand removing them to hardware fixes. I always welcome his opinion on if a fix or upgrade is worth it or should I get another laptop.

Dave quickly diagnosed what was wrong with my computer and very efficient in solving the problem. I…read morethink he was very reasonably priced. I would recommend him to anybody who has a hardware problem with their computer. Maurice C

Kernel was a 5 shop. They are now closed. Broke my heart. :(…read moreMinimum characters dictate I blabbering on some more.

I've used this business several times in the last three years. Every time it has been a pleasure…read moreto deal with them. Good prices, excellent repair work, and done quickly and efficiently. What else could one hope for?

Great spot for all your repair needs. I've had a console and 2 controllers fixed here and have had…read moreno issues. Fast, reliable, and fair pricing.

Do not go here. They took my device off the property without my knowledge or consent. When I…read morearrived at the stated pick up time, I was told to wait 20 minutes. Thats all. No other comments about the device. Then I was told to wait another 40 minutes because the guy who was bringing the device back to the shop had broken down. The major problem with that, is the device was not authorized to be taken off the property. This is not okay and violates these RI laws: § 6-13.1-2. Unlawful acts or practices. § 11-41-3. Embezzlement and fraudulent conversion.

I was so impressed with the quick service, and low prices. When my computer died, Joe was able to…read morelook at it, and get me an estimate, order the part and get the computer back to me the same day the part came in. He could tell me whether it was worth repairing or time to get an upgrade, and would have helped me through that process if needed. But for almost half the expected cost, he got me back working and good to go. I am so pleased. He works out of his home and can come to you or you can drop off the computer with him. What a great way to get personalized service at a more than fair price.

Prompt service. Professional. Knowledgable. Experienced. Reasonable rates. Don't hesitate to call…read morehim for your computer and printer needs.

I'd taken my external hard drive into a local computer shop (Newport County Computer) and was told…read morethat the data on it was not recoverable. After doing a little research, I decided to call a few other computer shops. Russ at First in Service was incredibly friendly, thorough, and helpful in explaining his recovery process while also explaining that there was no guarantee that he could recover the data. I decided it would be worth the 25 mile drive to have Russ look at it. He called a few hours later, shortly before closing on a Friday just to say, "I wanted you to be able to enjoy your weekend knowing that it looks like I can successfully recover everything." A few days later, he had copied all my data onto a new hard drive that is working perfectly. If I run into any computer problems in the future, Russ will be the first person I call!

From 1st impression, through end of 1st service request, and multiple stops since, w/ Russ, I felt…read morewell informed, and, in good hands. The service request executed each time, on multiple different laptops, across multiple years, mirrored one of the range of possibilities - and timelines for each possibility - laid out after his initial hands on assessment. Service is well priced and billing for services rendered always aligned with what was quoted for that service and any necessary replacement. Beyond all that, there's the trust & peace of mind you feel that you're dealing w a straight up good dude, who will treat you right. Can be tough to get that in this space, and similar, like a good car mechanic. On my way to Russ, I travel by quite a few service providers, large and small, on my way from southern RI to Swansea I'd not take my laptops anywhere else. Absolutely "First in Service".

Tony Lima at Harbor Light Computers has been such a terrific partner. Every time I have a issue…read morewith any of my computers at my business all I need to do is pick up the phone and Tony is always available to help me get back up and running in no time. Tony is always willing to go the extra mile and make sure me and my staff are always completely satisfied. I always recommend Tony at Harbor Light Computers to everyone I know. if you are a small business and do not have your own in house tech support you owe it to you and your business to reach out to Tony. Tony is the Best!

I'll confess, that I haven't ever had Crazy Computers actually fix my laptop, BUT twice now I have…read moretaken it to them to see why it wasn't booting up. I feel like an idiot when that can start it, but here's the thing, when I have tried everythng I can think of, Crazy Coputers is there to help me out. That is a great feeling of security! I suspect I'll replace my aging laptop before it needs fixing, but I know I'll use Crazy Computers for any PC service I may needd in the future.

I had an issue with my son's Gaming Desktop not booting correctly. I brought it in for a free…read morediagnostic, and confirmed it was a bad motherboard. Since the item is new, was advised to go through the company since still covered under warranty. This all happened within 24hrs, which is a great turnaround time. I've used their services before for data retrieval and great service with that as well. Very friendly and knowledgeable.

I hired this company to install a wifi network that was supposed to cover my house but…read moreunfortunately I've had issues with it since the beginning. I have been unable to contact anyone at their 3 phone #s I have for them, email, website, social media, text message. It feels an awful lot like they took my money to do a quick job and then even though said to reach out if there were issues, was never to be seen again. I'm not even sure if they are still in business since there is no sign of life from them. This was extremely expensive which I was willing to pay for it to fix the issue he said it would fix, but I am still having the same problem.

I didn't actually use the service, because the tech was very honest, and said the repair wouldn't…read morebe worth the cost vs. what I paid for the actually printer (Epson XP 440 Printer wouldn't print out in black, common issue). However, he was very knowledgeable and informed me on why this issue occurred and gave me a recommendation on what type of printer to buy for my needs. I appreciate good customer service, especially because it's so rare these days. Will use if I need them in the future.

Lorelei made sure I had a choice of PSUs for a swap job I was doing. the shop was organized and the…read moreitems i needed were ready and packed for pickup. top notch service. Their customer service made the ENTIRE experience very easy and I will certainly continue to bring business here!

DJ was very helpful in troubleshooting what was wrong with our tower. Very timely and answered many…read morequestions we had. Will definitely use in the future for any other computer issues that come up.

John fixed all my Printer problems and gave me some good education…read more I can now have help when I get stuck.

Horrible service. The tech showed up and spent 1 hour looking at youtube videos to determine how to…read moredo root cause analysis. WASTE of TIME