Dear Fellow Shoppers, think twice before buying your furniture at Toms Price Lincoln Park! Be sure…read moreto read your order receipt regarding their return/exchange policy because the manager, Delvin doesn't explain it very well! Trust me, shop any where else. Room & Board may be expensive, but has excellent customer service and Great return policy. After your furniture is delivered, you have 90 days to do a return. They come pick it up and give you a FULL refund. (cash or credit) NO store credit! They want you to be happy with what you brought.

I recently had a very good experience at Toms-Price Home in Bloomingdale. Shelley, my Design…read moreConsultant was super helpful, and the delivery crew did an excellent job bringing in my new furniture and taking away the old pieces. They were careful, professional, and made the whole process pleasant. One of the drawers on an accent chest I purchased had some damage, and someone at their shop was kind enough to fix it before delivery -- a really nice touch that was very much appreciated. Highly recommended!

Love coming here. I never had issues with customer service, they are always nice to me, they even…read moreremind me about the coupon and give me the chance to pull out my phone and get it. Anyways my bank account doesn't like me coming here, I always say I need one thing.............20 items later.............sure. LOL Anywho it's always well stocked.

I purchased a few bigger items, carrying through the store with my hands full, passed 5 workers,…read morenone offered to help. Price tags missing and discounts different for every single item-- confusing. I mentioned to the manager that nobody would help me, and she said, "Well it's our stocking time- that's what she said, no apology. Guess that's where they learn it from- awful customer service.

Goodwill Has Lost Sight of Its Mission…read more Have you ever checked out the executive salaries at Goodwill Industries International? Before donating, consider these 2023 figures--especially as prices continue to skyrocket in 2025 and beyond: Jacqueline Hallberg, President & CEO: $820,541 Jeffrey Docalavich, Assistant Treasurer: $510,487 Basil Buchko, Assistant Secretary: $351,216 Brenda Sanders, Director: $120,696 Visit charitynavigator.com to see how Goodwill is performing today. Despite eliminating discounts and reducing employee hours in 2025--claiming "profits were down"--executive compensation remains untouched. Meanwhile, donated items are priced at outrageous levels, even higher than on eBay! This undermines the very spirit of charity. Where are donations truly going? When Goodwill prioritizes high executive salaries and excessive pricing over its mission to help, I can't support them any longer. It's clear: they've lost sight of their mission.

First time coming here, me and my wife were checking out this store looking for clothes and…read moresuitcases for an upcoming trip. Overall, this store was good! Vast selection of more household accessories than other locations I've visited. Lacked suitcases but overstocked with carryons. Lacked clothing essentials like jeans for men but also the store was really busy too at the same time. They were selling some COMed light bulbs which was really needed by the check out lines. Prices here were fair.

Bad experience in making a return. The sales rep was rude and not concerning about the purchase not…read moremeeting my design needs. Attitude and return policy needs to be addressed. It will be the last time I shop at this store!

There were 2 women working there, neither greeted me or acknowledged my presence-I spent a good 10…read moreminutes in the store & was interested in purchasing a flower arrangement. Since no one could be bothered to even say hi I walked out.

We had interior decorator Kim, house now looks amazing and the custom order furniture was very…read morereasonable priced. Delivery guys were excellent.

Finally, after nine long months, my furniture has arrived! Yay!…read more I ordered the furniture on New Year's Day 2022, and today was the day. What brought me here was two-fold: the immediate reason is that they had a daybed on clearance and I needed a guest bed; I had been looking for a full-sized daybed since it could serve multiple purposes. In addition, I had been looking at sofas for months and noticed in their catalog a couch with arms that had a pleated arm, which I have not seen before. Usually in couches I see a standard track, sock, or some other similar arm, but I loved the look of the pleat. I had intended to only purchase the daybed, but decided I might as well just get it all. I didn't realize how backlogged they were so it's good I did. The process of ordering was... for me... involved, but others I am certain won't take as long. I wanted to make the perfect choice for me, so I looked at basically every fabric they had. You might think that's hyperbole but I honestly think I did. The only thing I knew I wanted was for it to be very firm and for it to have pleats on the arms. I spent 3-5 hours at the store that day viewing couches, fabrics, deciding on pillow fabrics, and so on. There actually was a big snowstorm that day and they sent a few people home and by the time I left I had to drive like 40 miles per hour home from Glendale Heights to Ravenswood, but Chris (who no longer works there) was very patient and the other folks who work there were great too. I need to get an ottoman for my new couch, and I'd be happy to work with any of these designers. However, my review is a bit mixed, unfortunately. Whilst working with the designers was good and they were very helpful, the delivery wasn't as good. I decided to err on the side of a higher review so that I don't give too much weight to this somewhat small thing, but the delivery was a problem in two ways. One, when I asked the guy if he could lift the daybed slightly so I could adjust the rug that was underneath, he gave me a look like I had called him a slur and grudgingly moved it a tiny bit. His reaction made me not want to ask him for help so I just struggled with it later on my own. Secondly, I noticed when I returned upstairs that they had gotten some sort of brown goo on my brand new (fewer than two and a half weeks) painted walls. I tried washing it off but only got so much. So now I have to correct that, which is really, really annoying.

After months of searching for the right fixtures for our bathroom remodel, we stumbled into Studio…read more41 on a Saturday morning in October. We instantly connected with Lauren Stewart, who took our vision for the bathroom we had always wanted, and sketched it out to the inch. Lauren provided recommendations for cabinets and fixtures that turned out to be perfect. What was most amazing about her expertise, was that she provided guidance based on her vast knowledge of her product lines. There was no need "to get back to us" with ideas, she recited them from memory, as if she knew that's exactly what we wanted. Thanks to Lauren and her team at Studio 41, we now have a fully functioning remodeled bathroom !

After living with our remodeled kitchen for six months, I can honestly say there isn't anything we…read morewould've done differently! The local builder we used referred us to Lauren Stewart at Studio 41 in Schaumburg. Lauren, who has an excellent working reputation with our the builder, listened to our thoughts and ideas and came up with some great suggestions. At the same time, she did not take offense if we didn't implement a specific idea or suggestion. We had thought of doing two-tone cabinets and wondered if that would be too much in our small kitchen. Lauren assured us it would work (and why!) and as a result we love our navy base cabinets and vanilla top cabinets. We love the sink and faucet! I love the shelf above the sink; and my husband got the small pantry cabinet he envisioned, which has enabled us to keep the counters free of clutter. Lauren understood our vision, and her attention to detail was second to none. We appreciated being able to borrow cabinet panels to take with us to pick out flooring, countertops and wall color. We now have an updated kitchen (no more soffits!) in our 1950s home, without losing it's warmth and charm.

After shopping Menards, Lowes, Home Depot and online in search of bathroom floor tile without…read moresuccess, I finally found Floor & Decor. Dean answered my questions about current decorating trends and assisted me in finding just what I needed to help me blend my aesthetic with potential resale value in a couple of years. The price was also better than I expected. My only two suggestions for improvement would be, 1) add signage to show there was floor tile in the center of the store. I saw the sign for "decorative floor tile" but did not realize there was other, less expensive, floor tile elsewhere in a separate area, and 2) have people on the floor ask customers if they need help. I was wandering in the wrong area and 4 different employees either stood talking to each other or were putting new samples on the wall who basically ignored me.

I have to give big thanks to Mr. Jalen Amison, (ADM install materials) and his professionalism…read more I was returning an item I purchased 20 days ago (New in packaging with receipt), and was rudely and aggressively rebuffed by the CountrySide Store assistant Scott and the manager Carl. Mr Amison at the Aurora store knew return policies and courtesy to customers who are following the corporate return policies. I felt reassured that my shopping at the Aurora store was valued. Not so at the COUNTRYSIDE store, where aggressive nastiness is a norm and where the MANAGER decides the return policy. I will have Floor and Decor LAST on my list of places to shop, but if I do return, it will only be to the AURORA store.

This place is really hit and miss. If you know what you want and they have it, good. It's class by…read more If you have questions, then maybe. Some guys there are helpful and others just cranky or spaced-out. If you saw it on the website, oh well. Always call first.

Have used this store with very good results for multiple window screens and paint as their price on…read moreBenjamin Moore is better. One note - they do not participate in Illinois' PaintCare program and will not accept multiple items listed on PaintCare's site (which I said they are not part of) and they do charge for paint recycling. For no cost paint, other recycling, go across the street to JC Licht. Otherwise Ace is a friendly place with good products and services.