Left a voicemail, did not indicate who they work for, who referred them to us. It literally sounded…read morelike a fake call. Add insult to injury, they left voicemail about Personal Health Information, without our approval. Might be the most unprofessional experience I have had with someone on the phone. This experience gave me and my family no confidence in Tri-Cities Home Health

All the staff that treated me after my hip and shoulder replacements were outstanding!!…read moreVery professional, great communication between disciplines toward planning of care and very caring group of professionals.

I needed help for 2 weeks and Chinook sent over a wonderful gal to help us at night. She was…read moreattentive and caring. She took great care of my husband and we are thankful.

If you're in need of quality home care for a loved one, Chinook is a service we recommend with…read moreconfidence. We have tried other services, and cannot say enough good things about Chinook.

Thanks to Visiting Angels, we've been able to keep my mother home much longer before having to…read moreplace her in a memory care facility due to Alzheimer's. Sabrina comes twice a week and is a godsend. We don't know what we'd do without her. We would have burned out sooner had it not been for Sabrina's compétant and gentle care with my mother. She provides safe, loving care and is able to help my mom in ways that we cannot safely do. Sabrina helps mom to shower and she is the only one that can get my mother to let her curl her hair- my mom is given dignity and kindness and looks beautiful when Sabrina is done. I can't thank Visiting Angels enough for sending us Sabrina! What has been the most difficult time in our lives has been made a bit better because of Sabrina. I recommend anyone to Visiting Angels who needs help for a loved one. Laura DiMarco

You never know what to expect from this place. We have had excellent caregiver who because she was…read morerunning an errand for client and had and accident was fired. Had caregivers who sat on their rears and played with their cell phones all day. Had caregivers who felt like family. Had ones that had so much anxiety you didn't know if she was going to have a heart attack. The office staff never looks at instructions of whom to call (what number etc). Do they ever get plan of care signed?

For Home Care services, Family Resource Home Care is the best company I have ever been apart of…read more Not only do they put their clients AND caregivers first, but the structure they have as a company as whole is beyond. Its a large company with a small family feel. In regard to services, they are the only one providing 24/7 care in the Walla Walla area and also have the staffing to do so. All caregivers go through 2 background processes and are perfectly matched based off personality and care needs. I would highly recommend Family Resource Home Care to my family and friends or to anyone in the area needing home care services.

FHC is the BEST. They provided incredible care for my loved one. I can't think of a more…read moreincredible team of people to have in my home. I trust them with my mumsy and she can be difficult. She has loved her FHC care team. I highly recommend them to anyone needing assistance.

They are extremely professional. They care deeply about each patient. In the summer of 2024, I…read morebrought my husband home from a month long stay at Virginia Mason in Seattle. He had a very complicated health picture. He required IV nutrition, a PICC line, a wound vac, physical therapy and occupational therapy. They provided skilled care with a RN, PT and OT therapist. It was a long road however he recovered and is back to work. They were there each step of the way.

They don't live up to their advertising or their policy . They say no matter how complex they can…read morehelp you at your home exclusively without sending you to rehab or nursing home or whatever also they say that you have the right to make the choice of what you want to do with your care and your rehabilitation. Yeah they keep going on and on about going to rehab and leaving your home and staying in some kind of care center maybe being separated from your husband or wife or your family.. all one has to do is read their opening advertisement under their logo and so on and none of it has been shown to be true as far as at least five or six workers that have come to our friends home... In fact just the opposite they spoke with the owner of the business and he said that none of that stuff should be going on yet it's still going on and he never got back to the elderly people that are our friends that we witness some of this ourselves from what they told us. Not a place we'd recommend for your mother father mother and father grandmother so on some you know individual that's severely handicapped or whatever you know they want to ship you off to some kind of home and separate your family and then just leave you in there to be shipped later down to a nursing home and lay there and wait to die be alone after so long people quit coming we've seen so many old people go through this it's just horrible I wouldn't recommend this place they're leaning towards that and they're very Snoopy... They look in your covers they look in your refrigerator they ask you questions are not supposed to ask a question what your doctor recommended for you as far as medicine ... My friend's husband talked to the director or the owner he said that none of that stuff should be going on and that they don't do those kind of things but they did two of the nurses one said the man would never walk again if he didn't go to rehab out of his home and he'd have to go there without his wife and stay there at a rehab center who knows how long and one of the other ones keep saying it every time she comes she says go to the rehab center or go to the Care center.. these folks want to be independent in their home they want to "live in place" it's called.. like 80 plus percent of seniors want to live in place.. live and die in your home with your family and your loved ones not in some strange place where you don't really know nobody.. we're very upset to hear this from our friends being elderly they're there are clear mind able to take care of themselves and with the assistance of their family members and Friends some caregivers that are waiting to be approved by the state or whoever it is they even have nurses in the family. So they're well taken care of their home is clean and safe and has plenty of room for physical therapy commodes walkers... They live out on a farm type setting with their family right next door very peaceful quiet they've known their neighbors for 22 years on this road out here and on this private road for 12 years and their neighbors are like family to them they love their neighbors and their neighbors love them... Yet these people from Columbia River want to put these elderly friends of ours in a home or tell him that they'll never walk if they don't go to a rehab center these are cruel things to say to people...well if you ever read the policy of Columbia River home health Care Kennewick he'll know that it's not what it's cracked up to me cuz none of that really happens at least it didn't with our friends we wouldn't recommend this place for it anybody's grandma or grandpa or mother or father. ..