Tri-Cities Orthotics &amp; Prosthetics

0.9 mi

Office staff is very rude, especially the "head" receptionist. An older lady. She was rude to…read moresomeone she was training on one of my visits and I felt bad for the poor girl. Had to get an orthotic ordered and was told it'd be several weeks before it'd come in. Wasn't even a custom fit piece, just an AFO. Went in for my fitting and the girl who fit/molded it ruined my shoes. My ankle was very weak and I was in a lot of pain and there was no way I could do it on my own. So I inquired about shoes that would be good for the AFO, but there was no recommendation. If you have the opportunity to visit Hanger Clinic right next door, do it and save yourself the hassle.

Lost all of my husband's information. It was like he never existed even though they had taken…read moreimprints of his feet. We really need to get his orthotics and now we have to start over. Hopefully somewhere else.

Hanger Clinic

(1 review)

0.8 mi

Has the pleasure of Dr David Blaisdell assist me with ordering a custom fit AFO. He was very nice,…read moreand took his time to make sure I had the right fit. He even gave me great recommendations for shoes that would work with the AFO. The receptionist is such a sweetheart. Would recommend for any prosthetic and orthotic needs.

Howard's Medical Supply

3.7

0.7 mi

They created an unnecessary barrier to obtaining a wheelchair. The lady I spoke to was unpleasant…read moreand unreasonable. She told me to "run out and just get a note from a physical therapist." I am unable to walk, run, or drive. I don't have and can't afford one. My insurance company had pre-approved the wheelchair.

We have been trying to get a cpap machine for my husband who was just diagnosed w severe sleep…read moreapnea. We had no success w Apria in Kennewick. They lost our paperwork, wouldn't call us back. After going 3 times wo success, a couple friends told me about Howard Medical in Richland. They were great to work with and after just a couple weeks, we have a cpap. There were problems w our Medicare but they contacted us and figured it out. They are great at troubleshooting and communicating. Great customer service! I highly recommend Howard medical!!

Therapeutic Associates West Kennewick Physical Therapy

(2 reviews)

3.8 mi

Got wonderful treatment there. Physical therapy works even if the issue was not caused by injury…read more Shoutout to Julie, Kyle, and kevin.

They REALY know what they are doing, and didn't break our bank in the process…read more Ken did some work on my wife's shoulder that had been inflamed for YEARS. Previous physical therapists kept seeing her every week, kept charging, but nothing ever improved. After about 3 visits with Ken, and some very good advice from him, my wife's shoulder drastically improved - and he said we didn't need to come in anymore (as long as we followed instructions). Very impressed, they really know their stuff.

Darian J VanGorkum, DPM - Columbia Foot Health Clinic

(1 review)

0.8 mi

Dr Vangorkum is one of the best people and he provides a caring service to his community. He is…read morethorough. He genuinely cares. The ladies in the office are very helpful as well. Dr Vangorkum came to see me while I was in the hospital and did my wound care there. He was very helpful.

From the owner: Medical and surgical care of the foot and ankle.read more

Tri-Cities Podiatry

2.0

(2 reviews)

1.0 mi

My dad thinks the doctor is ok. But receptionist walking around in slippers? Unprofessional and…read moreicky.

The office supervisor is very rude and very poorly organized. I was not told that my insurance…read moreneeded a referral until I showed up for the appointment number one. They lied and said they had told me that when I made the appointment number two when they left a message to remind me about the appointment their office manager said if I called back, they would've told me about the referral. My experience is that if the doctor allows that kind of office management, he probably has the same attitude towards patients. There is no reason to treat people this way with so much disrespect. Stay away.

Advanced Foot & Ankle Clinic

(4 reviews)

4.9 mi

Dr. Carter is a very caring, knowledgeable and experienced care giver. He figured out how to…read moretotally relieve my plantar fasciitis, trimmed my corns/toe nails and helped me with my neuropathy all in a first time visit. Also during this time he explained much about my foot issues in easy to understand terms. Any doctor would be well advised to emulate his thorough, professional practice! It was more like being treated by my best friend. He is an amazing guy! His office staff is also first rate!

After 8 months of referral after referral, tests upon tests, in and out of the hospital and an…read moreorder for my husband to have his leg amputated we saw Dr. Samantha Price an Advanced Foot and Ankle clinic. Dr. Price immediately had an idea of what was happening in my husband's body. She had no problem consulting with colleagues to expedite my husband's treatment and recovery. My husbands healing started the day we walked into the clinic. Her patient education was clear. Her bedside manner was positive, professional and compassionate . We cant thank them enough!

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Core Concepts

3.7

(10 reviews)

4.8 mi

Staff are friendly and am always happy with the chiropractors adjustments that I have had.read more

Friendly staff. Very knowledgeable practitioners. Jason provided me with a great adjustment after…read moreBrandy had massaged the knots out of my muscles. Great rates. Many thanks to all.

Oasis Physical Therapy & Sports Rehab

4.4

(14 reviews)

1.5 mi

Every visit has been right on target. They know exactly what they are targeting and get to work on…read moreit. The entire staff is so professional and caring. My visit today I could see that results were in my future!! Thank you to everyone single one you at Oasis!! Happy 4th. 250

The care was ok at the Richland location, however, my issue is with the billing dept. Oasis does…read morenot bill in house, but is processed through upstream rehabilitation. I have only received 1 invoice, I have requested via email and by telephone, but have yet to receive one. When I attempted to call on multiple occasions, you are put on an immediate hold for anywhere from 10-30 minutes. After multiple attempts, I did get through, the woman explained my bill had gone up since the last bill, for a service that had not been billed yet. I did explain I emailed and did not receive a response, but I had not received any updated invoices with new charges or my payments. She indicated she would start sending. I received services in 2024 and have yet to receive another invoice. I have made a couple additional payments, but again I am not receiving an invoice to see that they are being applied, etc. I have again sent several emails and attempted to call and be on hold, but did not receive responses, until today I was called by a collection agency! I contacted the Better Business Bureau and am finally contacted by Upstream Rehabilitation to state that I made a verbal agreement to pay. I said I did not make a verbal agreement, what I stated was I would make payments as I received invoices. I believe I have the right to know what charges were applied, what insurance has covered and how my payments are applied to account. If you go to Upstream Rehabilitation you will see most reviews are the same as mine. This feels like a scam to send to collections by not answering emails or calls or providing invoices reflecting payments, balances or what was billed through and accepted by insurance. BE AWARE if you receive services as Oasis, you will be billed through Upstream Rehabilitation. Update: Upstream Rehabilitation never responded to Better Business Bureau From: BBB Serving Central & South Alabama To: Subject: This complaint has been closed without response from the business Dear : This message is in regard to your complaint submitted on 5/2/2025 against Upstream Rehabilitation, Inc.. Your complaint was assigned ID . Your Better Business Bureau (BBB) has made several attempts to contact the business regarding your complaint. We regret to inform you that we have not received a response at this time and this case has now been closed as an UNANSWERED complaint in their file. Because we are not a government agency, we cannot force a business to respond. If the company has contacted you directly and resolved this complaint, please let us know. Should we receive a resolution in the future, we will let you know. BBB develops and maintains BBB Business Profiles on companies across the United States and Canada. This information is available to the public and is frequently used by potential customers. In the case of your complaint, the business's failure to promptly give attention to the matter will be reflected in the Business Profile. BBB regrets that we were unable to assist you further and wishes you the best in your future efforts in resolving this matter. Sincerely, Dispute Resolution complaints@csal.bbb.org

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Peak Performance Physical Therapy

(4 reviews)

2.8 mi

The instructors made each workout specialized to your own needs. The best part was that the…read moreworkouts progressed in difficulty as the weeks went by, such that you could see incremental progress in your fitness. It was very encouraging to see progress and, at the same time, learn new skills from experts that may be applied to the daily routine. Overall, the experience was phenomenal, and I highly recommend Peak Performance Physical Therapy to anyone!

Peak Performance most certainly lived up to its name. These folks are great. I was unsure of the…read morepossibility of rehabilitation as I have had back surgery and issues for quite a few years now. Peak Performance was thorough and focused on my rehabilitation. The exercises they prescribed were the answer to my ability to return to a very active life. Thanks Peak Performance!

Kirsten our physical therapy assistant practicing on the Red Cord

Training for our student athletes.

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Therapeutic Associates Richland Physical Therapy

1.1 mi

I been going here for years as I degrade and Chris and her team always keep the place clean, follow…read moreall the COVID guidelines and are very good at customizing a program to help your need. That seems hard to get now-a-days and I really respect them

I have twice needed physical therapy to treat lower back issues. The first time was many years…read moreago, and after only a few sessions, the problems with my back were resolved. Recently, I returned to begin rebuilding strength in my back after suffering a ruptured disc. After a thorough evaluation of my condition, they started me on a program to build up areas where I was lacking in strength. All of the staff are very friendly and encouraging, and I really look forward to my sessions. Thanks to everyone at Therapeutic Associates, my recovery is rolling along and I expect to be back to my old self in no time.

Therapeutic Associates Richland Physical Therapy

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Therapy Solutions

3.5

(6 reviews)

3.4 mi

It's refreshing to find a place where you're treated like a person, not just another appointment…read more Highly recommend!

YOu won't find a more complete and caring staff than at Therapy Solutions. Owner Sara Nelson has…read moreTHE MOST motivated practice. They spend an entire hour with each and every client. They address you and your specific needs. I've been there for a bad knee (2015) , broken rib ( 016), and lymphedema now. I see ever single provider there, they all know their business donw to a T. I've never felt more cared for. It's now your average PT practice, It's reaches much further than that. The have indiviual programs for women's health. They are constantly coming up with new and better stratagies.

Beautiful location river views out our front windows!

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Front Entrance of our clinic

StretchLab Tri-Cities

4.0

(4 reviews)

5.7 mi

I so look forward to my weekly stretches! As someone who travels frequently for work, it's a great…read morereset physically and mentally. Alex and Ben are both phenomenal and do a fantastic job identifying and targeting problem areas while keeping conversation smooth and enjoyable. Highly recommend!

I just got home from another stretch session at stretch lab Kennewick, I can't tell you the amount…read moreof relief it gives me to visit this place.\n It's so amazing. It's such a great idea. For assisted stretching. The best physical therapy and occupational therapy I've ever experienced, effective.

Relieve neck tension and improve upper body mobility with a 1-on-1 assisted cross-body stretch at StretchLab.

Relieve mid-back pain and improve thoracic mobility with a 1-on-1 assisted seated twist stretch at StretchLab.

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Relieve neck tension and improve upper body mobility with a 1-on-1 assisted neck stretch at StretchLab.

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Wilie C.

11 months ago

the care was excellent. the staff was very helpful. I had Jennifer helping me with my situation she was very helpful to get me on my feet. I had a couple hiccups but she worked hard and solved the problem. thank you Jennifer read more

Tri-Cities Orthotics & Prosthetics - orthotics - Updated August 2026

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