I went back and ordered a new pair of glasses since my purchase 2 months ago. Ken B. And Robin M…read more Once again helped me with the choices for the frame and lens's options. They validated my 5-star review I gave them before. Kudos to them.

If I could leave 0 stars, I would…read more Worst experience ever with the rest of the staff at the front. But the 1 star is ONLY and wholeheartedly deserved for Doctor David T. He did my eye exam and he was very respectful and pleasant to talk to, made me feel comfortable and at ease throughout the entire process. It was a pleasure to have him as my Optometrist for the very first and last time ever stepping foot into a Visionworks space again. On the other hand, as I was walking out of the exam room I needed to go to the front desk to pay for my contacts and other needs, which I had NO issue with paying whatever amount of money I needed to pay for my time there... Robin (the General Manager) was sitting down with 3 other employees chatting it up, I had interrupt them and apologized, but i needed to pay because I had my picture taken for my pupils instead of getting my eyes dilated with the drops (didn't want to wait there for another 30 mins after that procedure was done). She had asked me a question about "am I looking for frames to purchase or contacts to purchase?" Whatever she asked me I was confused and nervous because I was the only person in the store and the employees were looking at me very intimidatingly and deceiving. I didn't answer her question and confused her as much as I was, I just didn't know the whole process and what to do afterwards; I mean everyone was sitting down shouldn't they have a more organized plan after a patient is done with their eye exam? It was my very first time going to a different eye doctors office alone without my parents. I felt super belittled by Robin; she was super rude after readdressing her question and scoffed with her piggy attitude and hand gestures up in the air showing how little patience she has. Mind you, no other customer was in that store besides me, so they weren't occupied at all. She brought me up to the front counter to check me out and for me to sign a few paperwork, I made it very clear that I wasn't going to purchase frames from them, and I brought my own frames, and I paid for my end as needed. When she gave me the paperwork, she threw the pen towards me at the counter. Just threw it in front of me, no manners. Did not even apologize, probably didn't even see an issue. I'm a young adult and this is a "grown" a** woman... Possibly somebody's grandmother and she was just point blank rude. I was truly upset with how I was being treated and handled but I was still very respectful and cordial, did not show any emotion nor hostility. Never going to this place again, no thank you! I hope whatever deeply rooted issues that woman has, she leaves it at home and take some better lessons when it comes to professionalism and common decency to a human being.

went to Claire's millbury on 6-20-24 after speaking with…read more the girl there that has been there 15 years I figure I give it a shot. unfortunately it wasn't till I got home that I noticed my cheap steel earrings for $64.00 were way off. one higher then the other, pretty noticeable. afterwards reading the instructions they are not liable for anything not kidding I have there instruction sheet she gave me. no accountability or responsibility.

Lovely service. I went here before a group dinner and the cashier held onto some earrings I was…read moreconsidering so I could come get them after I had dinner, which was suggested without me asking! Great employees.

Dakota and Lily are the best! Awesome customer service. Great experience, they will help you out…read morewith your optical needs. Needed frames right away and they were able to assist. I will never forget their kindness and immediate assistance.

I purchased glasses there for the first time 6 months ago. I have gone back every other week since…read more These glasses do not fit properly. I have red gouges on both sides of my nose along with deep indents on my temples. They are the most uncomfortable pair of glasses I have ever owned. Every time I go in they adjust them. Six times adjusted and still the same as they were, however they did offer me $50 towards a new pair. $50.00 ? I can't wear these. The $50 will not get me a new pair. I'll never go back here. They can keep their $50, I'll go elsewhere and be out the close to $500 I paid. The customer service was terrible . Don't go here !

Well staffed, clean and quick location. The staff is good about both giving you your space and…read morechecking in to see if you need help. Great selection to try on, well displayed and maintained clean. Decent size space but with how many people come to this plaza they can get busy like an apple store. You could be in an out with glasses ordered in about 15-20 minutes in some cases can walk out with glasses the same day but not usually.

I brought my grandmother to this location twice, the first visit was to inquire about scheduling a…read moreroutine eye exam for her. The second visit was the exam that took place with Dr. Tran (we were happy to find out there was an eye doctor who could speak Vietnamese). Dr. Tran mentioned that she would fax over my grandmother's info. and patient referral for CATARACTS surgery to the Worcester Ophthalmology Associates office. Her eye exam was scheduled on May 18th, 2025, it is now August 5th, 2025 and I'm still playing telephone tag trying to figure out if the information was ever faxed. I just spoke to Warby Parker corporate and they mentioned that management at this location NEVER responded to send over the information to the WOA after I called at least five times to follow up. This is unacceptable, I'd recommend not wasting your time as Dr. Tran and the management here do NOT care to pick up calls from WB corporate or follow up even AFTER requesting that they confirm with me once the information has been sent to the WOA office. We paid 100% out of pocket to only receive 75% of the actual service. These people are disgusting and unprofessional, a complete nightmare I wouldn't wish this experience on anyone.

Was in town for a wedding and several people recommended visiting the Crompton Collective...and…read morecollective is the best was to capture the essence of the place. Very interesting and unique locally owner stores and super friendly people!! I was fascinated by the store " Seed to Stem" which is described as a lifestyle and plant boutique. They had a fascinating array of plants and plant related books/items as well as a full array of interesting home related items...decor items crystals/incense, books and the like. It was easy to spend on hour in the store just taking it all in. We also went to the Aristide in the basement and enjoyed looking at the wide range of items...books, clothing, jewelry, knick knacks of various ages, and general home decor items. A fascinating place that you should try!

For consignment gallery shopping in the area this is the best spot for both selection and price. A…read moretreasure hunt every time there is good turn over of goods and always a lot of shopping options.. I am especially interested in going to a couplecof booths in t he corners and behind the register that are the most by style but cant go wrong taking my time looking at all the booths weekly incase something new comes in or there is an amazing deal which there usually is.

As a brand new patient I had an excellent experience. I made an appointment right off the street…read morebecause I was looking for a new opticians after a bad experience elsewhere and happened to walk by SO. All around good experience.

Over 6 week wait and glasses are not correct so they must send back and another 3 or 4 weeks. Never…read moreagain! Location is also inconvenient for parking. Bello or another quality optician will get all future business

I called last minute with a delivery for a birthday flower arrangement, the owner was so…read moreaccommodating and delivered to Millbury right away. Beautiful fresh flowers and pricing was great. Will use again

Harry is attentive to any needs, and very efficient!! Prices are comparative…read more The staff is courteous, and they'll meet almost any deadline

I had a great time!! Lillte I'm more than likely spelling her name incorrect but she was soo…read moreamazing!! She helped me color match and helped me with a full face of make up. She walked me through everything on the how to do a soft glam. I loved the experience and I didn't feel rushed. It was a great experience!! I spent over $250 because I loved her service. They are fully staffed and stocked!

I was helped by Adalia. She was so incredibly sweet and helpful. I am new to eyelash extensions and…read morefalse nails. She showed me everything and she was using everything herself. She looked beautiful by the way so I trusted her. She also helped me find the right shade of lipstick, gloss and eyeshadow. The only thing that bummed me out was I waited awhile to get service because the manager was screaming at the workers in a very demeaning way. And the manager saw me. She didn't stop talking down to the employees even though I was in there shopping. I felt so uncomfortable and was unable to focus on what I needed or wanted because she was letting out her frustrations in front of everyone. Once the manager left Adalia came right over to me. She was so professional, helpful and sweet. I couldn't believe she could just walk away from someone talking down to her for so long and just shake it off but that's exactly what she did. She is so professional.