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    Magay & Barron Eye Center

    4.9 (9 reviews)
    Closed • Closed

    By appointment only

    Services - Magay & Barron Eye Center

    Eye exams

    Eyewear fitting

    Retinal imaging

    Magay & Barron Eye Center Photos

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    Recommended Reviews - Magay & Barron Eye Center

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    9 years ago

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    9 years ago

    Great customer service, reasonable pricing. I'll be getting my next pair here too.

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    Eyes on Worcester - Dr. Saini

    Eyes on Worcester

    3.3(22 reviews)
    2.9 mi
    •$

    I'm extremely disappointed with my experience. I paid 445 dollars for my glasses. I always keep my…read moreglasses in my car, usually in the glove box, and I've never had this problem with any other pair. Less than a month after getting these, strange lines appeared on both lenses, almost like the glass was cracking. They replaced the lenses once, and I was told to pay thirty-five dollars, which I did. But just couple of days later, The exact same thing happened again to the new glasses they replaced, but only on one lens. Then I was told they couldn't replace them because I had already used my replacement. The staff also said I didn't have scratch protection which I asked for my receipt and definitely they charged me for it and claimed they had warned me not to leave my glasses in a hot car when I picked them up. That never happened. When I picked up my replacement glasses, they just adjusted them and handed them to me. Nobody discussed heat or gave care instructions. If someone had told me heat could permanently damage the lenses, I would have avoided it. Instead, I spent445 dollars on glasses that I wasn't even able to use, and no one was willing to help. What a Waste of money and time. The optician who assisted me was very rude, unhelpful, and dishonest. Unfortunately, I don't know her name, but she was a tall woman with blonde hair who I spoke with during my last visit when I went to have my lenses replaced. She told me that she had warned me about leaving the glasses in a hot car, but that never happened. I find it extremely disappointing to be told something that simply isn't true straight to my face and not admit that the product is bad or simply replace the lenses or do something that both parties can be satisfied like offering to replace with small charge or any normal business will do other than blaming and lying to me. This is very poor customer service. Currently, I don't think they actually care enough to do something about it and make things right.

    Excellent experience here. Other than a few short wait times while I was picking out glasses…read morebecause they were very busy, the Dr and staff were very kind and helpful. The assistant manager in particular was very nice and gave me a lot of advice about my glasses from picking out the new ones to sending my old ones out for remaking. She even gave me a discount on the frames for pretty much no reason other than that my insurance didn't cover them until next year. Wish I'd caught her name so I could give her more credit for that. Very much appreciated and I will definitely be coming back.

    Photos
    Eyes on Worcester - Dr. Feucht

    Dr. Feucht

    Eyes on Worcester - The show-room Optical

    The show-room Optical

    Eyes on Worcester - The owners, Dr. Feucht & Dr. Saini

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    The owners, Dr. Feucht & Dr. Saini

    Magay & Barron Eye Center - optometrists - Updated September 2026

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