Hard working branch of Technicians and staff. They exceeded my expectations and are willing to do…read morewhatever it takes to protect my home from Pest year round. Very satisfied with my Orkin crew of Huntsville Al.

If I could give this company zero stars, I would…read more I had a follow-up appointment scheduled, but due to a change in my schedule, I called two days in advance to reschedule because I wanted to be present during the visit. My request was not honored, and the technician still came to my home. I reviewed my security camera footage and confirmed that the technician rang my doorbell and then left. I also requested to speak with a manager about the situation, but I never received a callback. Every time I called, I was told the manager was in meetings, and no one ever followed up. The lack of communication and poor customer service were extremely disappointing. Based on my experience, I would not recommend this company and suggest looking elsewhere if you have other options.

A+ has been treating our home for pests for about 3 years. I'm very happy with their service…read more They listen to our special requests and follow them to the letter. They call to let us know when they're coming and when they arrive to confirm what we want done and complete the service in a thorough and timely manner. They are always courteous and friendly and are happy to answer any questions. They even come out quickly in between visits when we have something come up. I highly recommend this company.

We recently moved to Huntsville, and I was looking to get set up with a pest control company. I am…read moreSO thankful that Yelp led me to A+ Pest Control. They deserve the highest of reviews! Sherry, who answers the phone and helps so much, is amazing. She is an absolute sweetheart and is willing to answer any questions. I feel like the pricing is comparable to other companies. It might be slightly higher, but to me, it is well worth it! We talked to the company that was previously servicing our house under the previous owners, and the customer service and professionalism simply did not compare. Nick was the technician who came and did our first service. He was super personable and very thorough with his work! I can tell we will really be able to rely on this team. They appear to go above and beyond for their clients, and I cannot recommend them enough! Thank you, A+!

I signed the 12-month contract that includes an inspection after the sales person stated Wayne's…read morewould provide a written report after each service, including what chemicals were applied and where. My initial appointment was last week, for a 1-5pm window. I got a text from the technician asking for a morning appointment (no biggie, but I wasn't able to change my schedule), and that he will need access to the outside. Okay, but what about the inspection? Come to find out, there isnt really one. I asked the technician to still make an effort for identifying areas where bugs might enter. The technician was professional and polite. No complaints at all. Kudos for working well with his customer. However, I haven't received anything in writing about the treatment plan or chemicals used. I don't expect to see that at this point. My point is, this is not exactly what the customer signed up for. Room for improvement.

Spoke to my technician on the phone in April to schedule a spray. He texted me previously to…read moreschedule so when I talked to him on the phone I asked if I could use that number to text him to schedule instead of calling and playing phone tag. He said yes. June 30th I messaged to schedule, no response. Yesterday 07/07/2026, I got an email statement showing that my June payment was never made.... It's set up on autopay from my debit card. I've also never received any emailed statements from them the entire time I've used them. I assume they only send you a statement when you're behind... What's crazy is that I've received several texts and emails about new services and add ons to my service but no communication on a missed payment until the next bill. I call the main number on the website to see if they can tell me why my payment wasn't made because there was nothing wrong on my end or wrong with my card. The girl on the phone was extremely rude and just said she didn't know- wasn't willing to even look into it. Whatever. So I ask her if she can tell me why I never got a response from my technician to schedule. She proceeded to say that they don't have to reply and I should have just called the main number to schedule. At this point I wish I had just gone with a different company. Especially after everyone I have talked to about this has said they've had bad experiences also. All in all, don't bother setting up automatic payments because apparently they don't take the payment, don't bother messaging the technician that's assigned to your house for a spray, and don't call the main number for questions because you're just gonna be met with nasty attitude. Do better.

If I could give them negative stars, I would. I've been charged after not receiving the service. My…read morehusband called and they lied to him stating I called to reschedule and never called back. They never set up a follow up appointment. I emailed them stating I wanted them to cease charging me and cancel the contract for breach of service and lying and have not received a response. I filed a complaint with BBB and I will be filing with the Alabama Attorney General's Consumer Protection Division.

They did not keep their service agreement. They collected money every month but rarely showed up…read morefor the bi- monthly treatments. They don't answer phone calls and their answering service is full. I would highly recommend you find a different service provider and stay clear of this amateur organization.

This is an ABSOLUTE Scam! Had an appointment set today that I took off work for to ensure they…read morecould come inside and spray. Got the text the agent was on the way and... Nothing. 1.5 hours later I get a text saying the Technician has completed his applications and a bill was included. I had my glass storm door open and was sitting in the Dining room at the door. Upon reviewing camera the guy NEVER GOT OUT OF THE TRUCK. He snapped a picture of my house through the windshield and billed me. ALSO - the phone number on the receipt goes to a cell of someone who in their message says "if you are calling Terminix you have the wrong number" Terminix is a FRAUD and Technician Zach Copeland #119105 is a liar to top it off. I wish I could post this SCUM BAGS picture on here. For NO reason should you call this company.

I would give a lower review but I am unable too. At one time we were contacted directly by the…read moreservice department, now back to the call center. They say they will show up but do not. We have paid for inclusion service since 2018 but have yet to receive service. It must be done when we are at home ias NEVER been followed up on and was told it was documented that it had. I was told the manager would call me almost a week ago. His name is Chris Freaze. Still waiting. I plan on canceling this service and will be looking for a service who offers in person honest dependable service. Wish me luck be very aware of their sales pitch and lack of follow through!

Yard was kept free from bugs all summer! Was able to enjoy the back yard without getting attacked…read moreby mosquitoes and was safe for my dogs and baby!

From the owner: We provide targeted pest control solutions to keep outdoor spaces comfortable and pest-free. Our…read moreservices include event sprays for mosquitoes and other flying insects, ensuring a pleasant experience for your outdoor gatherings. We also offer comprehensive mosquito, tick, and perimeter pest control for homes and businesses, creating a long-term defense against unwanted pests.

Zach has been handling our services for years. He is very attentive and answers all questions we…read moremay have. Pricing is bar none.

From the owner: We are a locally owned small pest control business with over 15 years experience. We proudly serve…read moreLimestone County and Madison County in North Alabama. We look forward to serving you and your family with all your pest control needs. We will shield your home from pest. Give us a call today.

Thanks cooks for sending your technician tarrel loyda it was a really quick response thank youread more

Joe (Joseph) Ingram came this morning for my annual termite inspection and was professional and…read morecompleted an exceptional inspection for termites. I believe Joe is one of Cook's trusted employees. Thank you Joe!