I've thought long and hard about posting this. I didn't want to, but after what I experienced I feel I have to. Let me start by saying, I have extremely bad social anxiety that is almost debilitating at times. It took a lot of courage for me to call this salon and try to request an appointment. I typically only see one stylist but I wanted a haircut on a whim and I decided to give this place a try since I worked in the area and walked by it daily; I thought it looked so nice and inviting and I saw the work they do and was so excited to get my hair done here...
I called to inquire about when the salon would be reopening and when I could schedule an appointment. I waited a week for a call back. I'm not a Karen, I know it's a crazy time and things aren't what they used to be obviously but when I finally got a call back on Friday, I was in the middle of a conversation discussing an appointment, and as soon as I said I was not available Monday because I would be visiting my father for the holiday and asked if there were openings for Tuesday or Wednesday, I was hung up on. At first I thought the call died so I called back two times, only for it to go right to voicemail. I never received another call. I gave it a couple days to see. But they never called and I feel stupid and wish I would've never called in the first place. This was highly unprofessional and rude and a slap in the face to social anxiety sufferers. I'd rather cut my own hair than be treated like this. I only gave 2 stars because the stylists are talented here, it's just the ATTITUDES that are the problem and very off putting to say the least. read more