Top notch professionalism and customer care! My dad was brought into the ER and was treated with so…read moremuch kindness and respect for his three day stay. I can't express in words how grateful I am that first and foremost they saved my dad's life but also went above and beyond to make sure he was well taken care of. Thank you to each person who came along to help my dad on his health journey.

There should be a negative 5 star rating for UT HEALTH, Athens, TX! I felt pain leaving them one…read morestar because they certainly don't deserve a star, at all!!!! On July 24, I was transported by ambulance due to dangerously high blood pressure, which paramedics could not even obtain from my lower arm due to severity. My BP remained critically elevated upon arrival at ETMC. I was diagnosed with a urinary tract infection and "stress/anxiety" and was discharged with a dangerously high bp 160/103 and without any antibiotic treatment for the UTI. The next day, I called the ER to clarify this, and the staff confirmed that I was, in fact, diagnosed with a UTI -- yet no medication was ever prescribed. I was forced to visit my primary care physician to obtain an appropriate antibiotic (Macrobid). This was a failure in basic medical care and patient safety. On August 3, I returned to the ER with worsening symptoms: fever, chills, rigors, full-body muscle stiffness, and uncontrollable vomiting. This time, the diagnoses were completely different -- gallstones, an umbilical hernia, and interstitial cystitis. Not once reporting pain, I was offered Tramadol, a narcotic I explicitly refused. Yet someone from the staff still gave me a foil wrapped Tramadol, "for later" and called in a prescription for Tramadol after I was discharged -- without my consent and without medical necessity. Cephalexin was also called in at that time -- well after the original diagnosis of UTI, and only after I had already been forced to seek treatment elsewhere. The physician involved in my first visit, Dr. B. Smith, was extremely unprofessional, dismissive, and rude. His behavior reflected a lack of compassion and clinical judgment, and he failed to provide even the most basic level of care. The diagnostic discrepancy between the two visits, and the delayed prescribing of essential medication, speak volumes about the dysfunction at this facility. This experience has left me not only frustrated, but genuinely concerned about the safety of other patients under your care. I will be choosing Christus Health for my future medical needs.

Staff and physician very friendly, listens to what's your needs are and get to work on taking care…read moreof your problems. They do not rush when they are with you and explain what is going on with you. Plans to return for further care

From the owner: Our goal is to exceed patient expectations while offering the safest, most effective treatment…read moreoptions. Our attentive team of health care specialists will work with you to develop personalized treatment plans for your specific needs. Our mission is to provide patient-centered care for sinus conditions, allergies, and hearing loss. Dr. Tina Elkins and the Athens ENT & Allergy Center team are dedicated to delivering outstanding quality health care for Texas patients. Contact us today to discover how we can help improve your quality of life.

Excellent. The atmosphere was pleasant, the rooms were better than expected and the bed was…read morecomfortable. The young lady was: Professional, Patient, Kind, Well knowledgeable, Helpful, Thoughtful, Always had a caring smile no matter what I put her through with my fears and panick attacks. The first time all the hook ups frightened me so I didn't let her finish. I had no one available to pick me up so she ended up driving me home even though I live 20 minutes out of the way because I had no one to pick me up. My health continued to deteriorate so I had to return. My husband was supposed to pick me up but I was panicking that he couldn't find the place at 4:00 AM, so she once again, drove me home and would not allow her to give her gas money. That's awesome service!

From the owner: Sleep Centers of Texas is an accredited full-service sleep disorder center that offers patients…read morewith sleep-related disorders comprehensive care from initial diagnostic testing and treatment to ongoing monitoring and disease management throughout the patient's lifetime. We offer a full range of diagnostic and therapeutic services for adults and children and, for those patients diagnosed with sleep apnea, we also sell the PAP devices and related accessories and supplies for PAP therapy. As health care professionals, we are dedicated to providing the highest quality of care in the field of sleep medicine. Our facilities are accredited by the American Academy of Sleep Medicine (San Antonio, TX) and Joint Commission (Ennis, TX) to perform sleep studies and by the Healthcare Quality Association on Accreditation to provide durable medical equipment. By providing state-of-the-art patient care, we strive not only to address your immediate health concerns but also to put you on the path to long-term health. Sleep is vital to your health, safety and overall well-being, Yet, according to the U.S. Centers for Disease Control and Prevention, sleep deprivation is so pervasive in America that it has become a serious public health problem. If left untreated, sleep-related disorders may have significant adverse consequences...

I've been a patient with Dr. Amir Khan (Pulmonology) and David Mason (Thoracic Surgeon) since 2012…read more I initially began seeing Dr. Khan in an effort to manage my Tracheal Stenosis. Over time, my respiratory health continued to de line and he referred me to a Thoracic Surgeon for further treatment. Over the past few years, I have had several Broncoscopes with balloon dilation. This year, I was forced to make the hard decision to install a permanent tracheostomy. My trach has increased my quality of life ten-fold. I am able to truly live again and not be tied down at home on continuous oxygen therapy. As a matter of fact, on January 12, 2020 my family and I will board the Carnival Freedom for a seven day Caribbean Cruise to the Bahamas. I have recieved 9 years of continued and excellent care from Dr. Khan and the staff at Pulmonics Plus. #myStoryContinues #trachLife #trachPride

We have never seen the doctor in over two years. The office staff is normally not helpful. It has…read moretaken as long as two weeks to get a return call concerning medication.

I found Texas Sleep & TMJS on the web and highly recommend their business. Emily at the front desk…read moreis an awesome person, so caring and really explains before Dr Hui comes in each time what procedure is going to take place, awesome receptionist. Dr Hui helped my TMJ so much, explained every procedure and my follow up for my permanent guard I highly recommend this office.

Texas Sleep staff and doctors have saved my life! Seriously, I was diagnosed 10 years ago with…read moreSleep apnea, but struggled with the cpap. As a result I never saw a difference and could not find it worth the struggle. Finally it was obvious I had to get help. After calling several practices that make the mouth appliance, I found they did not take Medicare which I needed combined with my insurance to cover the cost. I finally found Texas Sleep would take my insurance and immediately see me. A temporary device was made for me to take home that day while I waited for the permanent one. After 2 days I had results and started feeling better! This has been an amazing process with Emily at the front desk helping me each step of the way and the doctors spending time explaining all very well. Please don't wait to get help for this serious health problem. Texas Sleep can help!

4 Better Sleep are experts with sleep apnea. The have the trained staff and facilities to assess…read moreand treat this condition.

From the owner: Sleep disorders CPAP Equipment and Supplies…read moreNeurology

Please stay away from this place!! Worst place I've ever been to. Been trying to get my sleep…read moresupplies prescription moved to a different provider and all I get from them is red tape. Very unprofessional and unorganized facility.

It is not an exaggeration for me to say that this is the worst experience I've had with a…read morespecialist and the office staff in over a decade. My appointment was today, May 28th. I initially contacted the Sleep Medicine Institute of Texas a week earlier with a copy of my sleep study, a summary note of it, and a copy of my insurance card. When I arrived today, the front office had not verified my insurance coverage. Over half an hour after the appointment was scheduled, I was taken back to a room. When the specialist finally arrived, I was shocked by his lack of "bedside manner." He is very full of himself and arrogant in his approach to patients. He offered no advice on my condition that a general practitioner couldn't provide. Instead of my coming to the practice, he could have emailed me his advice and saved me the 50 min. trip. He told me to take a particular medicine at night rather than the day. He told me there is no medication treatment for people who do not reach a level of deep sleep, and he told me I needed to lose weight quickly, even though I did not have what is popularly known as obstructive sleep apnea, bad enough for a CPAP. He was diagnosing conditions I have that are out of his scope as a specialist and making claims about the effect these conditions would have on my sleep, even though I have seen other specialists who mentioned that the conditions are not harmful and are normal in adults of my age. I am sorry my insurance company will be forced to pay this practice for sophomoric advice from an MD, whose talk seems erudite and sounds attractive, but ends up leaving one unsatisfied, as a consumed fast-food meal does. I will never go back to this practice and do not recommend it to anyone. This practitioner gives the impression that he is the best and that everyone else is wrong. As we all know, however, there is always someone better than you are in your profession. The MD of this practice needs to be humbled. What better way for me to teach him this lesson than to never come back.

This was my 3rd televisit since the merger with Sleep Medicine Associates. I have had no difficulty…read morewith the televisits. I have had excellent service when j call with a question or concern from the insurance company regarding the medication. Definitely 5 star and highly recimmend.

******DON'T GO HERE ******…read more ******THIRD AND FINAL UPDATE****** After 48 days of waiting, i FINALLY have my dental appliance back and can say I am DONE with Star Sleep and Wellness! Throughout this whole frustrating experience there has never been any communication from here that wasn't initiated by me. No genuine concern or apologies from anyone regarding the failures of the staff from the start. Again I urge anyone to think twice before going here....unless you don't care that there is no thorough oral exam, just the sales pitch and then being in a group of strangers going through an "orientation". Everything about this business feels cold and impersonal. This has been a horrible experience and I will NEVER recommend this business to anyone. I am so glad to be done with Star Sleep and Wellness. ******SECOND UPDATE ****** One week later, February 9, and i have heard absolutely NOTHING from this place. I have no idea if my dental appliance was ever actually found and sent back to the lab for repairs. Of course there were empty promises to keep me advised on the status, I'm not surprised at all that Star Sleep & Wellness can't even manage this. Today I had an appointment with Dr. Suzanne Thai D.D. S. at DFW Sleep Solutions - such a DRASTIC difference in the 2 practices. Dr. Thai spent 1 hour talking with me about my concerns. Is there even a doctor at Star Sleep & Wellness? Who knows, I never saw one!!! Again, if you are serious about your health and sleep quality don't waste your time or your $1200.00 here at Star Sleep & Wellness!! I am so glad I have started the process over with a practice that cares about their patients and not just paying for the fancy top floor office at The Star. Go to DFW Sleep Solutions for truly caring and compassionate team who is ready to help you, not just take your money and abandon you! ****UPDATE TO MY REVIEW **** Tuesday, January 27, Grayson told me in email that he would be sending my oral appliance right away for expedited repair. On Friday, January 30, Grace informed me on the phone that no one knew where the device was yet. Today, February 2 I spoke with Grayson. The device still hasn't been sent to the lab. His excuse was the winter storm first - keep in mind that he told me on Tuesday what he was going to do and the ice storm didn't arrive until Friday night. The next excuse was that all personnel who could apparently do anything were gone to a seminar. This place is filled with excuses and horrible patient care. I advise you to run far and fast away from this business. ************************************ I am extremely disappointed in the level of care and follow-through I've received from Star Sleep and Wellness Frisco. My dental appliance broke four weeks ago, after I had only been using it for one month. I waited two days just to receive a call back, at which point I was told to send photos of the appliance. Based solely on those photos--without any in-person examination--Grace determined that the issue was broken hinges and ordered replacements. Once the hinges arrived, it was discovered that the actual problem was a compromised screw, meaning the entire appliance had to be sent back to the lab. This resulted in another two-week delay. After hearing nothing, I emailed Sam for an update. He told me he would follow up and get back to me. Another week passed with no communication. When I reached out again, I received a response from Grayson, the Wellness Director at the Frisco location, informing me that Sam no longer worked there and--more concerning--that no steps had been taken at all to move my case forward. I emailed Grayson two additional times with questions and requests for updates and received no response. Today, I called and spoke with Grace again--the same person who initially misdiagnosed the problem. She informed me that she does not even know where my appliance is, let alone when I might get it back. To make matters worse, just this week I was diagnosed with high blood pressure due to untreated sleep apnea and have now had to start medication. This delay in care has had real, measurable consequences for my health. At this point, I am requesting immediate accountability and resolution--specifically, clear communication on the current location and status of my appliance, a firm timeline for repair or replacement, and appropriate consideration for a refund or replacement at no additional cost due to the extended delays and lack of care coordination. Patients seeking treatment for sleep apnea should not be left without answers, support, or critical medical equipment.

I have had problems breathing for over two years, so I made an appointment with Dr. Wyll. She…read morerecommended that I have a septoplasty and turbinate reduction and it was booked within a couple of weeks of my original appointment with her. Her office and her team answered all my questions and always made me feel comfortable. After my surgery, I was so nervous for my post op appointment that I just immediately cried when one of the nurses took me back. She calmed me down and really sympathized with my feelings, which meant so much. Dr. Wyll is very nice and professional and has a gentle hand even when a weenie like me is in her office. While I'm still in recovery, I am so pleased with my results. I can finally breathe again, it's like a whole new world. I have a chance at a better life thanks to Dr. Wyll and I am forever grateful.

Self-pay patients should know before booking: North Dallas ENT charges an additional $50 fee if you…read moredon't have insurance. When I called the office on 9/14/26, staff confirmed the fee exists to prevent missed appointments, but also confirmed it is not refunded or credited toward your visit even when you attend. A no-show deterrent you pay either way isn't a deterrent; it's a higher price for the same appointment, charged only to patients without insurance, often the people least able to absorb extra costs. This practice is operated by Texas ENT Specialists / Elevate ENT Partners, so self-pay patients at their other locations may want to ask whether the same fee applies. This is a billing-policy issue, not a comment on the physicians' clinical care.

Cassie & Mandy were so great! They were nice on the phone. I was getting a APap machine. They…read moreexplained everything so well. I wound up needing a different mask & was fixed up quickly. 10/10 if not more.

I came here because my healthcare provider referred me here to pick up a CPAP machine & get fitted…read morefor a face mask to help with my sleep apnea. The staff were all friendly & helpful, & I left with a CPAP machine & mask. I thought it would just be a fitting & then they would ship it to me in another week or so, but it was a lot faster than expected. They recently moved from further north up the street & are still getting settled into the building. So I needed to park on a dirt road pavement, which can get muddy when it rains. But I would definitely come here for any future healthcare needs or questions or troubleshooting with my CPAP. PS--They do have a paved parking lot, but the reason I needed to park on the dirt at the time was because there was some construction crew repaving or re-striping the parking lot. It was unfortunately raining at the time (or right before or right after it rained). But the parking lot is functional by now, I just haven't visited in a while, & was writing this review in retrospect.