Paid $75 for a tow to Martin Automotive only to have Joey not even touch our vehicle. I have all…read morethe text messages to prove how untruthful he was to me. Claiming he was working to get our power steering pump replaced stating it needed a serpentine belt that he ordered and was waiting on. Then wouldn't answer phone calls. I specifically told him we were on our way to Orange Beach and needed it fixed ASAP. He said he could get it done it a couple hours and send us on our way. Only to try and put us off till the next day. I had to pay for an Uber to go and get my van and drive it with bad power steering pump to save the rest of our family vacation. When I got to his place he wouldn't answer the door. He had his uncle give excuses why he hadn't touched our vehicle. My family lost an entire days vacation time in this situation. DO NOT DEAL WITH THIS GUY!!!!!!

I bought a used car. Joey did a lot of work to it to try to get it running and after all he did,…read morethe engine crapped out so he had to put a new used engine in it. He did not charge me for any of the work he had done before he put in the new engine. he also found and changed the axle and CV joints in the front. on top of that, I found another concern after he had delivered the car and he came and picked the car up for me and changed the brakes. I am so happy to find an honest mechanic with such high integrity I would highly recommend him. Thanks again, Joey!

Short Version: Chris and his crew are incredible. Chris went above and beyond the call of duty to…read morehelp me when I was in a predicament and needed an urgent repair. The staff was knowledgeable and friendly. Their pricing is fair and affordable. Long Version: If you have a minute to stick around, let me tell you my story so you will know how awesome this place is..... Roughly four weeks ago, on December 15, 2023, I drove from NC to Murfreesboro to spend a couple of days with family in the area. I was supposed to have a really quick turnaround. During my drive to Murfreesboro, I had a light turn on in my BMW X3 regarding my coolant. I arrived in town Friday evening and the following morning, I took my vehicle to BMW of Nashville to have the coolant checked/refilled. While my vehicle was at the dealer, they identified a leak and completed further diagnosis to determine the radiator hose needed a replacement - this was the primary radiator hose on top. The quote provided to me by the dealership to complete the repair was egregious compared to the average cost for this repair. The cost was FOUR TIMES the average cost of replacing a radiator hose. I immediately began exploring other options which is where Chris comes into play. I called ATL Total Car Care and explained my situation and the needed repair. We talked through it and Chris was willing to help me and take my car in, the same day, to assist. Chris did not have the hose that I needed in stock but said if I could purchase the part directly from the dealer, he would still handle the repair. So, with Chris' idea, I was able to pick up my car from the dealer, purchase the necessary hose directly from the parts department, and then headed to Chris' way! They close around 2 pm on Saturday from what I recall. Chris took my car in around 12:30 that afternoon - he and his team stayed past closing time to complete the repair. The team waited for me to come and pick up the vehicle and close out afterward. Outstanding service. Affordable pricing. Good People.

****NIGHTMARE EXPERIENCE**** Summary (if you don't want to…read moreread the full story): My car came back with TWO NEW ISSUES after I spent over $3,000 with this shop, and the ORIGINAL ISSUE was never resolved. When I brought it back, they refused to fix any of it unless I paid even more money -- for problems that appeared immediately after I picked up my vehicle from them. The Diagnostic: I brought my car in because of a loud noise that happened at certain speeds. They said they'd need to run a full diagnostic to identify it, which seemed reasonable, so I left the car with them. Two days later, they called with their findings: my REAR DIFFERENTIAL was bad and needed to be fully replaced. They also gave me a list of "maintenance suggestions" and separately flagged that my FLEX EXHAUST PIPE was broken and needed replacing too. The total estimate with everything included came to $3,742.68. The Repair Decision: I declined all of the maintenance suggestions and authorized only two repairs: FLEX EXHAUST PIPE replacement -- $305.09 REAR DIFFERENTIAL replacement -- $2,484.38 That came out to roughly $3,000 after tax. Picking Up the Car: New Problems, Immediately When I arrived to pick up the car, it was parked out front. The moment I started it, there was a NEW NOISE -- loud, consistent, and awful metal on metal clicking noise for about 20 seconds. I was concerned, but told myself it might just be the new parts settling in. Driving away, I quickly realized: The ORIGINAL NOISE I brought the car in for was still there. There was now an insane NEW EXHAUST SMELL inside the cabin (that now happens every time I start the car). So: two brand-new issues, and the original problem still unresolved -- after paying over $3,000. I gave it a few more days, hoping it would resolve on its own as the parts settled in. It didn't. The new noise, the new smell, and the original noise were all still there. Follow-Up Visit with David: I called the shop, and CHRIS (the owner) told me to bring the car back in for a diagnostic. When I arrived, DAVID (the senior advisor) was the one who met with me. I explained what Chris had told me and described both the new noise and the fact that the original issue was never fixed -- despite having just spent $3,000. I showed David a video of the new startup noise and told him about the new exhaust smell. He offered a few guesses as to the cause, including that it might be related to the FLEX EXHAUST PIPE they had just replaced. We went on a test drive together, and David immediately said, "I hear the noise" -- referring to the original noise that the $2,400+ REAR DIFFERENTIAL replacement was supposed to have fixed. He asked me to drop the car off the following Monday, since I couldn't leave it that day. Second Drop-Off: Still No Resolution I dropped the car off Monday. The next day, David called and told me: They could not replicate the new startup noise. The new smell was likely caused by an exhaust leak from the FLEX EXHAUST PIPE -- the part they had replaced. They didn't know what was causing the original noise issue while driving, and suggested I take it to Discount Tire to have them look into something tire-related. Despite the fact that the ~$2,400 REAR DIFFERENTIAL replacement was supposed to fix that exact issue. At this point, I was furious. I asked David directly if they could just fix these problems, since I'd already spent over $3,000 and was left with the original issue plus two new ones that didn't exist before they touched my car. His answer: they didn't know what was causing the original noise, and diagnosing the new startup noise would take about 4 hours of paid diagnostic time -- on top of everything I'd already paid. I told them I was picking up my car. When I did, the "new noise" David claimed he couldn't replicate was right there. I DO NOT RECOMMEND.

Chose Reliable Automotive to be my repair shop after " interviewing" several shops around the area…read more I have now used them for four vehicles, multiple maintenance jobs, including brakes, rear end struts, new radiator, a/c recharge and more. I find them trustworthy, knowledgable and always clear on expected cost and time required. Experienced an issue on a brake job not quite right and they corrected the issue without any hesitation. Nice waiting area stocked with snacks and drinks if needed.

Reliable Automotive is incredibly honest, trustworthy, and as their name says - reliable! My bf's…read morecrankshaft position center failed on us while driving - it was terrifying bc we lost power steering/brakes and the car just shut down. Thankfully, the team at Reliable was able to give a transparent and fair quote, and get it in and repair it quickly for us. Brandon was very helpful and the entire staff was welcoming, professional, and made us aware of some suggested preventive measures to take with the mileage of the car. Highly recommend it, fantastic local resource!

My car had a major engine fail. Pro-Align fixed my car quickly. They communicated thoroughly, and…read morequickly. I originally chose them due to good customer reviews. The cost of services was on target with average cost in my area. The workmanship, professional and friendly atmosphere was worth it even if it had cost more.

Great Company, Great People, and Great Service. I highly recommend!! Quality of work is amazing.read more

Very quick response! Was able to meet with Juan at his shop this morning. He will work on my car…read morethis afternoon! Good guy and very knowledgeable! Work on my AC system was completed as promised all in one day! Juan also uncovered a broken cooling fan that had to be repaired and he did that, too! I highly recommend Juan and JC Multiverse! Thanks, Juan!

Juan of Rivera came out I talked to him on the phone,he came out did a professional job nice clean…read more Told me the price prior to arriving. And the best thing is that I just moved here and went out on a limb. And Rivera car heat. Is someone I would recommend to Family members and friends. Thank you very much.

Love this place! I took my Jeep to the service department at my dealership and they quoted me an…read moreextreme number to get my car fixed. Nashville Auto was quick to pick up the phone, offer me a solution and it was affordable. I have gone back to them already and would highly recommend if you are in the East area!

These guys are a class act. No fluff. Just real info and auto care from people you can trust.read more

Absolutely delighted with your service! The job, from initial quote to completion, was handled in…read morean astonishing six hours. Your technician demonstrated incredible efficiency, working independently and leaving the site spotless. Zero mess, zero fuss. Truly impressed.

Jimmy was excellent and very clear in his explanation of the repair job he would do…read more Great experience, will definitely use them again.

Have done business with Martinez several times for mine and others problems…read more Always handled quickly and fairly Can't recommend enough

Very helpful staff! They are the only ones I will trust with my cars from now on. They are…read morereliable, knowledgeable and friendly!

Randy and Danny have been servicing our cars for over 20 years. They are honest and reliable. I do…read morenot use anyone else but them because they are the best.

Professional, honest and serves the community . Great staff as well. Prices are also reasonable.read more

My family and I had a very concerning experience with this mechanic. After our car broke down, we…read morecalled him based on a referral. He claimed he couldn't perform diagnostics due to a "low battery," then later said we needed spark plugs and ignition coils for $750. After keeping our car for over two weeks, he suddenly told us the entire motor was bad and we needed a $7,500-$8,000 engine plus $2,200 labor. We got a second opinion and had the car towed back. Experienced mechanics immediately saw that NOTHING had been touched -- the dust, wiring, and parts were all in factory condition. They started the car in two minutes with a simple $55 mass air flow sensor. The motor was never bad. We demanded a refund for the $250 he charged, and he returned it only after we showed video proof. We are also requesting he return the $150 diagnostic fee because he did not properly diagnose either vehicle -- our Nissan OR our Toyota. This situation could have put us in serious debt. Please be cautious. Always get a second opinion, and do not rely on his diagnostic or repair claims.

Tried to scam my friend! don't trust him to work on your vehicle. tried to get them for thousands…read moreof dollars saying they needed a new motor when they didn't!