I've been to this gym a few times during visiting my family or for work. Compared to my gym back…read morehome, which has new equipment is in excellent condition, the facilities here show noticeable signs of wear and tear. The staff wasn't friendly like the staffs I'm used to back home. I've been to some of their classes and had so much fun. The instructors and gym members for the classes are so welcoming. The only problem I encountered was on my last day involved a staff DJ being overly engaged in conversation with a gym member. When I approached to ask about a massage bed, he was slow to respond and informed me of a 3 to 5 minute wait. After assigning me a bed number, I waited for longer than the specified time only to find the bed was still occupied. I had to interrupt DJ again to inform him of the issue, he assured me the bed was vacant and ready for use, which was not the case. DJ seemed somewhat annoyed at me interrupting him. Eventually, another bed became free and DJ prepared it for me, but the experience left me feeling that I wasted my time going back and forth so I just left without using the Hydro Massage bed.

Customer service is shit if you get the wrong worker checking your scan in, i dont need to get…read moreeye-rolled at by some bum for asking if i can upgrade my membership. Im cancelling my membership

Great place to workout. Plenty of equipment that is well maintained. The other clients are good…read moreabout putting away weights and the atmosphere is great! I love being able to go to the gym whenever the workout bug bites so the card key access is a great benefit. I would highly recommend this gym!

Bro I have guest pass for 7 day and on my second day I show up at 6 am and there was no one on the…read moredesk, so I can't get in because Cincofit they use like ID to swipe so you can get in. So I get there and as a guest pass I have no ID so asked someone to open it and they said we can't let you in even if I have guest pass.

As a stay at home mom with two young babies. I am super exhausted and looking for some me time…read moresolution. Life time kids academy is the only reason why I decided joining the club. I have been to two locations and my kids are happier here. The vibe in general feels like a family. It's chill, energetic, fun and engaging. True that it is smaller than the other location but it really doesn't matter to me since mainly I spent my time just sitting at somewhere doing nothing. As long as my kids are happy and love spending time here as much as I do. It's 5/5. Vibe check. The gym makes me feel like I am in... cinco ranch : a gym in a holiday resort cypress : a gym in a tech headquarters. (Not actually really is but just a personal feeling!!)

I really appreciate Karina in the kids Academy. She knows how to work with kids and is perfect for…read morethe job I don't believe everyone is fit to work with Kids, but Karina talks to My Son and is very patient with him and made me very comfortable dropping My Son off! Thank you I really appreciate it I will be coming back to this location because of her. Gloria in the woman's locker room has excellent customer service. And she always greets everyone with a smile while making everything beautiful and clean! I appreciate these two ladies a lot and the gym is beautiful for the most part

I highly recommend 24 Hour Fitness Katy/Bella Terra to anyone looking for a clean, well-equipped,…read moreand welcoming fitness facility. The gym is always well-maintained, and the equipment is modern, up to date, and suitable for all fitness levels. I would also like to recognize fitness coach Denise Murray for her outstanding professionalism and dedication. Denise is knowledgeable, motivating, and genuinely invested in her clients' success. Her guidance has helped me stay focused, committed to my fitness goals, and more confident in my overall health and wellness journey. The combination of a great facility and exceptional coaching makes 24 Hour Fitness Katy/Bella Terra an excellent place to work out. I highly recommend both the gym and Denise Murray to anyone seeking a positive and effective fitness experience.

Excellent facility, lots of equipment, Sauna, Steam room, jacuzzi and full size swimming pool.read more

I was hoping I would find a suburban area YMCA in Houston similar to the one I went to when I lived…read morein the Dallas area and this Monty Ballard YMCA fits just the bill. This Katy Cinco Ranch location is very family oriented and has plenty of space & equipment. I have yet to have any issues with waiting to use equipment even when it is busier. You will find a surplus of treadmills, free weights, squat racks, benches, and more for all your exercise needs. There is also a child care area available for the younger ones. In addition, they also have a gymnasium with multiple side rims, as well as both an indoor and outdoor pool. Other areas available include a stretch room, cycling room, group exercise room, and another smaller weight room. They have plenty of locker/storage space as well, located is some weight rooms, outside the restroom/pool area, and inside the restrooms as well (the ones in the restroom require your own lock). One of the things I love most is they have a water fountain with a filtered water bottle filler so I can bring my empty water bottle from home and fill it with water at the Y for my workout. Another thing I appreciate are the several sanitizing stations for your hands and for wiping down equipment. Overall I'm extremely happy with this Y. The staff are very friendly, they have plenty of parking and allow 3 free guest passes per year (my previous Y made you pay for all guest passes). The only slight negative I've found so far is that they don't provide basketballs for the gymnasium due to people not returning them, which is understandable. Thus, I highly recommend this YMCA!

I used to only sing uptempo tracks, but since visiting this Y, I've been singing Ballards too…read more It's a clean YMCA and the front desk could definitely be a lot friendlier, which is part of the reason I don't give them 5. They don't have as much equipment as the other one in Katy, but it's not bad and it's somewhat similar, and might even be a 5 star if the greeting staff had been friendlier. It's often quite quiet in here which I like, and which you wouldn't expect considering a lot of fairly well-to-do people live around here and Cinco Ranch isn't flush with gyms (or flushing toilets) (OK it probably is). It has plenty of space and is a pretty good gym all things considered, and I'll probably be using it again in the near future. The hard part is getting in the door, of course. I'd like to try door number one, Monty.

I love this gym. I don't write many reviews but this deserves one. The owners are friendly and very…read morehelpful. The gym is always clean. The gym goers are helpful and will help you out with spotting. You don't get the person who is just on a machine on their phone. There is not enough great things I can say about this place. Oh last thing, maybe it's the time I go usually at 1am or 8 am. The gym is not full and you are fighting for equipment.

Came here for a quick workout and man, I wish I had more time to workout here. They had a great…read morearray of machines. Gym was laid out incredibly well with equipment that you typically don't see at any times. Which is a great thing. My only need, only one bike and it was recumbent and constantly had folks on it. Get rid of a elliptical machine for just one more bike. Gym was clean. Organized. Everything I used seemed to be in great condition. Honestly, wish my anytime had a lot of this equipment. Alas, they don't. If I'm in Katy again, I'll workout here for sure!

Recently renovated and the layout definitely maximizes all the new machines and equipment. I have…read morebeen a member for 4+ years and I can say that I have been very impressed with all the new equipment and layout.

I recently visited Fitness Connection as a guest and I was treated in such a disrespectful manner…read moreby the front desk worker named Nate. He had a horrible attitude and spoke to us very aggressively for just asking simple questions which is unacceptable in the customer service world. I used to be a member at this exact gym and due to the way he spoke to me and my mother and sister, I will absolutely not be be bringing my business back to this gym due to the type of employees they choose to keep at this gym. If you don't like to talk to people in a respectable manner, go back to school and get another type of job.

Absolutely great coaches who inspire you! Was taught the correct way to workout and advice on…read morethings to do when I couldn't make it to gym. Great space to workout with everything needed. The people at this gym motivate one another almost like family environment. Looking forward to returning soon!

A full, high-energy class is infectious. When everyone in the room is pushing themselves, it makes…read morethe workout feel less like a chore and more like a shared accomplishment. Finding a gym where the members are "so nice" is a huge win--it turns a fitness routine into a social highlight of the day. The culture of a gym always starts at the top. Having owners like Marci and Casey who are hands-on and genuinely have your "best interest in mind" is what separates a boutique fitness center from a big-box corporate gym. That personal touch ensures that members aren't just numbers, but part of a community where their goals and safety matter. Instructors like Kirsten (sorry if I butcher your name!) make all the difference. Being "sweet" makes the environment less intimidating, but being "very informative" is key to a successful workout. Having an instructor who takes the time to educate you on form, technique, or the "why" behind an exercise helps you see results faster and stay injury-free. BONUS POINTS FOR BEING A PART OF WELLHUB!