They are very overwhelmed. They assign a Pt who spends 10- 15 min with you and pawns you off to an…read moreasst to do reps. If your lucky ye assistant is aware and will be helpful. If not you are stuck with someone unprofessional and brutish

I found this organization to be untrustworthy. Despite making it clear that I was no longer…read moreinterested in their services, they went ahead and scheduled an appointment anyway. Then called me when I didn't show and wanted more money. They provided no real help in resolving my issue. Their approach seemed focused on extracting as much money as possible through questionable tactics and insurance loopholes. The experience bordered on harassment, and I've never encountered anything this awful before. I had to pay it or they would send me to collections. Their billing department is very aggressive. I strongly recommend avoiding this place.

Dr Minkley and his team have been awesome to work with. I have some joint issues and he knows…read moreexactly how to help. His back office team is also fantastic working with all the different insurance issues (thank you Melanie!) to help you get thru all the red tape. Dr Minkley is thorough, is a good listener and he builds the plan that is right for you.

I would not recommend this place. Do yourself a favor and find another one. They did not seem to…read morewant to help immediately as I was in terrible neck pain. Never again would I go there. I left and went to the ER and was taken care of in 2 hours. No diagnosis of what the problem was.

Good vibe there at the Grayhawk location and overall positive experience recovering from my rotator…read morecuff surgery. Information flow was also good with text message reminders and automated billing.

I can't say enough good things about Foothills. I have had 4 back surgeries and have gone many…read moremany years, bent over at the waist and not able to stand up straight and in pain 24x7. I haven't been able to cook because I can't stand for very long or walk very far. I asked my Pain Specialist to let me go a second time to Foothills and they are doing me so much good that I can't say enough about them They are all top quality and very kind. I am 76 years old and they've got me in such good shape that I can't be grateful enough. I'm going to keep going for as long as I am allowed. I have noticed that now I have some energy back, have more range of motion and don't have nearly the pain. I am walking better and standing up a little straighter, but I have just begun. I need a lot more work, but I am at the right place too get the care that I need. I would recommend Foothills to anyone that is serious about getting better.

September 2020, my wife and I were involved in a motor vehicle accident. This caused pain in my…read moreupper and lower back along with both my left shoulder and knee. Dr. Romero was my Chiropractor and Physical Therapist. I feel extremely fortunate to have found Dr Romero. He coached me through pre-surgery strengthening for my knee and shoulder, so that recovery would be much quicker. I had chronic neck pain prior to the accident which required injections. Dr. Romero adjusted my neck a few times, it's been 2 1/2 years and I've had no flare ups, no injections, no pain. I now have full rotation of my neck which I was unable to do prior to Dr. Romero adjusting my neck. My upper and lower back took a little more time heal but, Dr Romero adjusted my back and taught me stretching and strengthening exercises to which has prevented flare ups. My healing and mobility is a direct result of Dr. Romero!

Dr. Romero is AWESOME!!! He is very personable and professional! Not to mention he is super…read moreknowledgeable and makes you feel comfortable! If you are looking for a skilled chiropractor he is your guy! Definitely looking forward to getting more treatments with Dr. Romero and getting back to feeling 100% soon! Thank you Dr. Romero!

If I could have foreseen what was to happen hours after my surgery, I would have gone to another…read moresurgeon. I was under the knife, in the recovery room, and on my way home from surgery in 2 hours. J had called Lucero's office 2 hours after we had gotten home because I had noticed blood coming from the top of my dressing. Lucero told him that drainage was to be expected, and that it could be light pink in color. This is even though J mentioned that what we were seeing was red red...not light pink and that the whole dressing felt completely wet against my skin. Yes, I was drugged...but I knew something didn't feel right with the bandages. Lucero told J to have me come into the office the next day to have the dressing changed. He's the doctor, so we thought that we were worrying over nothing. Hours later, in the middle of the night, J ended up having to rush me to the ER for an arterial bleed. Finding me pale as a ghost, with blood all over the living room floor I imagine was not what J was expecting discover when I called out his name early that morning. According to the doctor at Good Sam, a branch artery was weakened/nicked during surgery. This was a simple "routine surgery" that was not so routine. More like rushed. To top it all off, I'm still experiencing pain and swelling...even with going to PT. After the baby is born, I'll be going back to see an Orthopaedic surgeon. Will it be Lucero? F- NO!

If you see Dr. Lee be sure you have had a full meal beforehand and that your device is fully…read morecharged because YOU WILL BE WAITING A LONG TIME to see him. After the fourth visit with a 30-45 minute wait (I see from other reviews that many of you have had worse experiences! My condolences!) I calmly but firmly told the good doctor that a simple apology would be appreciated in this situation. He had none of it, brushed me off and quickly showed me out of the exam room. Why three stars and not one? It's because he did a hell of a good job fixing my frozen shoulder. So five stars for the care, one star for the arrogance and indifference to patient courtesy. PS: His medical assistant was extremely courteous and and apologetic so kudos to her!

If I could leave ZERO stars I would!! This review is geared towards staff and business practices…read more This is a completely unethical office with the worse customer service I have ever experienced with any doctors office. I went to see Dr. Armendariz for ankle swelling pain. He order bloodwork to rule out any underlining conditions and suggested a lace up ankle brace, which due to COVID and their billing staff working remotely, I was not able to receive a determination of benefits and charges. Issue #1 - I have NEVER received a phone call from anyone at their office with the results of my blood work. Five months later....still no results from their office! I just called their office again to ask for them. Issue #2 - They billed $209 for an ankle brace that I could have ordered off Amazon for $30!!! A 700% mark up!! YUP....SEVEN HUNDRED PERCENT!! Had I known how overcharged I would have been I would have denied the brace and ordered it online! The statements that they send demanding their extortionate fee, supplies you with the wrong phone number and wrong portal to pay! Once you are actually able to get a hold of a live person, they will not work with you to reduce their charge to a reasonable amount and state 'that is what your insurance ALLOWED US to bill you!' I informed the billing department that I would be appealing the charge with my insurance company, but in the meantime they sell your billing to a collections agency for pennies on the dollar instead of working with their patient to pay an appropriate amount for the item. I would have been willing to have paid a 100%, maybe 200% mark up...but NOT 700%!! Although Dr. Armendariz is a very nice doctor and appears to be very knowledgeable, I would not recommend this orthopedic clinic due to very unethical business practices, unprofessional staff, and lack of communication follow up.

Dr letterman!!!! Thank you for everything. The only doctor in Arizona that was able to assist…read morething with my shoulder. Out of multiple orthopedic surgeons he was the only one to fix my problem. Thanks! Terrific everything!

Very disappointed. I went in for a neuroma. I shared I had 3 diagnosis confirming that. He went in…read morecircles asking for unnecessary X-rays, MRI, etc, delays, delays. Why? Because he was leaving the practice so he was unloading his cases. Let alone the fact that he didn't show up to a telemedicine appointment, never apologized or explained. Arrogant and entitled. Too young still to understand that doctors like him don't build a strong practice and end up being more exposed to legal risks than doctors that are loved by their patients. Good luck to ya!

Dr Richardson is not the best. He will only do what he wants and not think outside the box. If your…read moreissue can be fixed another way he won't help you get there. He is very opinionated and his bedside manner was not chill

This medical group does not have a user friendly way of contact. Not very personable.read more

Dr Natasha and the whole One Medical staff are fantastic. I have had different doctors around the…read morevalley and this office just really goes above and beyond. Dr Natasha takes the time to answer questions and address concerns. She is kind and has a sense of humor. The lab is amazing. The phlebotomist does the most painless blood draws I've ever experienced and results come back quickly. Dr Natasha also explains lab results through the messaging app which is much faster and more pleasant than other offices that take a "no news is good news approach." Also, the app is great. I've used it a couple of times and it has saved me some visits to urgent care.